NY unemployment showing $0 balance with 104 effective days - claim under review since August

Yeah thats pretty common unfortunately. My claim was stuck in review for almost 3 months. The system is totally broken. Keep certifying every week though so when they finally approve it, you'll get backpay for all those weeks.

After two months of getting nowhere, I finally found a solution! Used this service called Claimyr (claimyr.com) that got me connected with an actual human at ny unemployment instead of waiting on hold forever. Worth every penny because talking to an agent got my $ unlocked so fast. They even have a video showing how it works: https://youtu.be/Rdqa1gKtxuE

I had the exact same issue. What fixed it for me was calling right at 8:01am when they open. I got through after only a 10 minute wait and spoke to someone who could actually help. The afternoon calls always got me the useless 'under review' response from basic call center people.

Have you tried contacting your state representative? I was stuck in review hell for 6 weeks, emailed my state assembly person, and they escalated my claim. Got resolved within 10 days after that.

Ok here's what you need to do to fix this issue with ny unemployment (I used to work in a related department): First, make sure you've uploaded ALL requested documents correctly. Many claims get stuck because something was uploaded incorrectly or is illegible. Second, document every single call - date, time, who you spoke with, what they said. This creates a paper trail. Third, be persistent but strategic. Don't just call the main number - look for specialized departments. The appeals unit can sometimes help even if you're not appealing yet. Fourth, if you need to speak with someone quickly, try claimyr.com - they've helped thousands of people get through the phone lines. I've seen cases where just getting a live agent immediately unlocks a claim that was sitting for months. Fifth, contact your state representative AND the Department of Labor ombudsman simultaneously. Having pressure from both directions speeds things up. Finally, check for identity verification issues. Sometimes claims get flagged for additional verification but they never notify you properly. Hope this helps! The system is broken but there are ways to navigate it.

did u answer any of ur weekly questions wrong? i accidentally answered one question wrong bout being 'ready to work' and my claim was stuck at $0 for weeks until i got thru to an agent who fixed it

Check ur spam folder!!! I had the same issue and it turned out they had sent me an email requesting additional info, but it went to my spam folder. Once I provided that info, my claim was processed in 3 days.

the ny unemployment system is completely broken. i was in the same situation last year and what finally worked was filing a complaint with the state attorney general's office. sounds extreme but they contacted DOL on my behalf and suddenly my claim started moving.

Try Twitter! I know it sounds weird but I tweeted at @NYSLabor with my issue (not including personal info) and they DM'd me asking for my info to look into it. Had my claim fixed within a week!

Do you have a complicated work history? I was stuck at $0 because I had worked in two different states in my base period and they had to verify my out-of-state wages. Took them forever but eventually got fixed.

I was having the same problm but finally fixed it last week! After trying everything, I used a service called Claimyr (claimyr.com) that connected me with an agent at ny unemployment. The agent looked at my claim and found that it was flagged for manual review due to my previous employer contesting it. They pushed it through on the spot! Talking to an agent got my $ unlocked so fast - best decision ever.

Have you checked if ur account is flagged for ID verification? Sometimes even if the website says verified, there could be a secondary verification needed. Call and specifically ask if there are any 'flags' or 'holds' on your account.

Make sure you're not missing any messages in your unemployment online account inbox! I swear they hide the important stuff in there and never email you about it. Log in and check every tab.

not to freak u out but my friends claim was stuck for 13 weeks and turns out someone else had filed using his info in another state. make sure u ask specifically about fraud when u call!!!

everyone saying 'keep calling' but that literally doesnt work anymore. the phone lines are designed to keep us out. after 2 months of trying, i used claimyr.com and got through in ONE DAY. it was the only way I could talk to a live agent who fixed my claim on the spot.

This is exactly what happened to me! I was stuck at $0 for 8 weeks with the same "under review" status. What finally worked was getting through to a supervisor-level agent who could actually see what was blocking my claim. Turns out there was a simple discrepancy in my employment dates that was flagging everything for manual review. Once they fixed that one thing, my entire backpay was deposited within 48 hours. The regular call center agents couldn't see this level of detail - you need someone with actual system access. Don't give up! Keep pushing to speak with someone who can actually look at your specific case details.