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I work in manufacturing and we've had several unplanned shutdowns over the years for equipment issues, safety inspections, and even power outages. You're absolutely entitled to unemployment benefits for any period where your employer reduces your hours to zero, even if it's just a few days. The key is filing your claim right away - don't wait until the shutdown actually happens. When you file, make sure to select "temporary layoff" or "lack of work" as your reason, and be clear that you expect to return to work. The NYS system handles these situations routinely, and your employer can't legally retaliate against you for filing a legitimate claim. I'd also recommend keeping any written notice about the shutdown (email, text, posted notice) just in case, though it's not strictly required. The whole process usually takes about 15-20 minutes online and you should see your benefits within a week. Don't feel bad about filing - this is exactly what the unemployment system is designed for!
This is incredibly helpful, thank you! I really appreciate everyone's advice here. It sounds like the consensus is to file right away and not worry about it affecting my job. I'm definitely going to keep the email my supervisor sent about the maintenance shutdown. One thing I'm still a bit unclear on - when I'm filling out the application, should I mention that it's equipment maintenance specifically, or just keep it simple and say temporary layoff/lack of work? I don't want to overcomplicate things but also want to be accurate.
Keep it simple - just select "temporary layoff" or "lack of work" from the dropdown options. The specific reason (equipment maintenance) isn't as important as the fact that it's employer-initiated and temporary. The system is designed to handle these standard categories, and overthinking the details can sometimes cause unnecessary delays or confusion. As long as you're honest that it's a temporary shutdown and you expect to return, you'll be fine. The email from your supervisor is perfect backup documentation if needed!
I had a similar shutdown situation at my job about 6 months ago when our facility had to close for emergency HVAC repairs. Filed for unemployment that same day and received benefits for the 5 days we were out. The process was surprisingly smooth - just make sure when you file online that you clearly indicate it's a temporary layoff and that you're expecting to return to work. Also, don't worry about the one-week waiting period that some people mention - New York eliminated that for most claims. You should be able to get benefits starting from your first day of unemployment. The whole application took me maybe 20 minutes, and I had my debit card with the benefits within about a week. Your employer deals with this stuff regularly, so there's no reason to stress about job security over filing a legitimate claim.
As a newcomer to this community, I'm so grateful to have stumbled upon this thread! I've been dealing with this exact same frustrating issue since I started my new job in mid-January - those weekly filing reminders just keep coming despite my claim showing as "exhausted." Like so many others here, I was completely focused on trying to figure out how to delete my entire my.ny.gov account, thinking that was the only way to make it stop. But after reading through all the incredibly helpful advice from @Hannah Flores, @Ravi Gupta, @Ethan Campbell, and everyone else who shared their experiences, I now understand that keeping the account active is actually the smarter long-term strategy. I just implemented the three-step solution that everyone has been recommending: updated my employment status to "Currently Employed," unchecked all the unemployment-related email notifications in my account preferences, and submitted a "Report a Problem" request with a detailed explanation of my situation. Based on the timelines that others have shared, I'm hopeful that the weekly emails will stop within the next 1-2 weeks. This community has been such a lifesaver - the practical, step-by-step solutions shared here are infinitely more useful than anything I could find through official NYS DOL channels or their nearly impossible-to-reach customer service. Thank you all for taking the time to share what actually worked instead of just venting about the broken system. This thread should definitely be bookmarked as a resource for anyone dealing with this common but annoying issue!
@Madison Allen Welcome to the community! I m'also a newcomer here and just wanted to say how incredibly helpful this entire thread has been. I ve'been dealing with this exact same issue since starting my new job in February - those weekly filing reminders have been relentless! Like you and so many others here, I was completely convinced that deleting the account was my only option, but reading through everyone s'experiences has been such an eye-opener. The three-step approach from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell is clearly the way to go. I just finished implementing all the steps: updated employment status, turned off notifications, and submitted the problem report. It s so'reassuring to see that this method has worked for multiple people with similar timelines. This community is absolutely amazing - I ve gotten'more useful information from this one thread than from weeks of trying to navigate the official website and attempting to reach customer service. Thank you for adding your experience to what s become'such a valuable resource for everyone dealing with this frustrating but apparently very common issue!
As a newcomer to this community, I'm so thankful to have found this thread! I've been struggling with this exact same problem for about 6 weeks now - started my new job in February but those weekly filing reminder emails just won't quit. Like everyone else here, I was completely convinced that deleting my my.ny.gov account was the only solution, but after reading through all the amazing advice from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell, I realize that would have been a huge mistake! I just followed the three-step approach that everyone's been recommending: updated my employment status to "Currently Employed," unchecked all unemployment-related notifications in my account preferences, and submitted a detailed "Report a Problem" request explaining that I'm working and want the weekly reminders to stop. Based on all the success stories shared here, I'm optimistic that the emails will finally stop within the next week or two. This community has been absolutely incredible - I've learned more practical solutions from this one thread than from hours of searching the official NYS DOL website and trying to reach their impossible customer service. It's such a relief to know there's actually a working solution that doesn't involve starting from scratch if I ever need benefits again. Thank you all for sharing your real experiences and what actually worked!
@Andre Laurent Welcome to the community! I m'also new here and just wanted to say how amazing it is to find such helpful people sharing real solutions. I ve'been dealing with this exact same frustrating situation since I got my new job in late January - those weekly filing emails have been nonstop! Like you and everyone else, I was totally focused on trying to delete the account, thinking that was my only option. But after reading through all the incredible advice from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell, I now understand why keeping the account active is actually the smarter move. I just implemented the same three-step approach you mentioned: updated employment status, turned off all the unemployment notifications, and submitted a comprehensive problem report. It s'so encouraging to see how many people have had success with this method! This community has been such a game-changer - I ve'gotten more useful information here than from weeks of trying to navigate the official website or reach customer service. Thanks for adding your experience to this invaluable thread, and I hope both of our email issues get resolved soon!
I'm currently on unemployment and had to deal with a similar situation last month when I had a pre-planned family trip to Canada. I was absolutely terrified about reporting it, but after reading horror stories about people getting caught in audits years later, I knew I had to be upfront. I called NYS DOL about 3 weeks before my trip and explained it was a family emergency that couldn't be postponed. The agent was actually very professional about it and told me to just skip filing my weekly claims while I was gone (5 days total). I lost about $700 in benefits, which hurt, but when I came back and resumed filing everything went smoothly. What really helped me was being completely honest - I even offered to provide documentation if needed, though they didn't ask for it. The agent mentioned they deal with legitimate family situations all the time and appreciate when people handle it properly rather than trying to hide it. For your sister's wedding, this is exactly the type of family milestone they understand. Don't risk your entire claim over a couple weeks of benefits - call them now, explain the situation honestly, and enjoy the wedding stress-free!
I went through this exact situation about 8 months ago with my cousin's wedding in Spain. I was absolutely terrified about how NYS DOL would react, but I'm so glad I found advice similar to what everyone is sharing here. I called them about 4 weeks before my trip (took multiple attempts over several days to get through) and when I explained it was a family wedding that had been planned long before I lost my job, the agent was incredibly understanding. She actually congratulated me on the family celebration and said destination weddings are very common situations they handle. I ended up losing about $1,600 in benefits for those 2 weeks I was away, which definitely hurt financially, but the peace of mind was invaluable. When I returned and resumed filing, everything went perfectly smooth - no complications, no flags, just business as usual. The agent even mentioned that family weddings are exactly the kind of legitimate life events they expect people to need time for, and they much prefer transparency over people trying to hide travel. Hannah, your sister's wedding is precisely the situation they're equipped to handle with understanding and professionalism. Call them this week, be completely honest about the family celebration, and don't let this stress overshadow what should be a joyful occasion. After reading all these consistent experiences here, it's clear that doing it the right way upfront saves so much anxiety and potential problems down the road!
I'm a per diem pharmacy tech and went through this EXACT same situation! After going back and forth with anxiety for weeks, I finally got clarification from an unemployment specialist (took forever to get through). Here's what they told me: if shifts are just posted on a general board/app for anyone to grab, that's NOT considered "refusing work" even if you see them and choose not to take them. "Refusing work" only applies when someone specifically contacts YOU with a shift offer and you decline it. I've been answering NO to refusing work when I just don't claim open shifts, and my benefits have been fine for 4 months now. The key is documentation - I screenshot available shifts vs any direct communications, just in case. Hope this helps ease your mind!
This is so reassuring to hear from someone who actually got through to a specialist! I'm also per diem (lab tech) and have been losing sleep over this every week. The fact that you got official confirmation about the difference between portal shifts vs direct offers makes me feel so much better about how I've been answering. I've been doing the same thing - NO to refusing work when it's just open shifts I don't pick up from our scheduling system. Your tip about screenshotting everything is really smart too, I'm definitely going to start doing that. It's crazy that we all have to stress about this when per diem work is so common in healthcare. Thanks for sharing what the specialist told you - that's the clearest guidance I've seen anywhere!
I'm also per diem (respiratory therapist) and this conversation has been such a relief! I was literally having nightmares about accidentally committing unemployment fraud because the questions are so confusing for our work situation. After reading all the expert advice here, especially from @Sofia Ramirez and @Zainab Omar, I finally understand the key distinction - if shifts are just posted on a portal/board for anyone to claim, that's NOT the same as being specifically offered work that you refuse. I've been answering the same way (NO to refusing work when I just don't pick up shifts from our staffing app) and it's good to know so many other per diem healthcare workers are in the same boat. The documentation tip is great too - I'm going to start keeping records of what shifts were available vs any direct communications. It's honestly ridiculous that NY unemployment doesn't have clearer guidance for per diem workers when we make up such a huge part of the healthcare workforce. This thread should be required reading for anyone doing per diem work!
I'm per diem too (medical assistant) and honestly this whole thread has been like therapy for my unemployment anxiety! 😅 I was convinced I was going to get in trouble because some weeks I just need a break from the chaos, you know? But seeing everyone explain the difference between portal shifts vs actual offers makes so much sense. I've been doing the same thing - saying NO to refusing work when I just don't grab shifts from our scheduling system. It's wild that we all had to figure this out through a Reddit thread instead of getting clear info from NY DOL. Definitely starting the documentation thing too - better safe than sorry! Thanks everyone for sharing your experiences, especially the legal folks who broke it down. This should seriously be pinned somewhere for all us per diem workers! 🙏
Jessica Nolan
Just want to add that when you do file, make sure you're ready to start your weekly claims right away and keep track of your job search activities. NYS Department of Labor requires you to be actively looking for work and you'll need to document that.
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Heather Tyson
Don't beat yourself up about missing those 6 weeks - it's a really common mistake! The important thing is to file NOW before you lose any more time. When you apply online, you'll put your actual layoff date from 6 weeks ago as your separation date, but your benefit payments will only start from the week you file the claim. Also make sure you have your employer's info handy (company name, address, reason for separation) and be prepared to start doing your weekly certifications right away. The sooner you get this process started, the sooner you can start receiving benefits while you continue your job search.
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KingKongZilla
•This is really helpful advice, thank you! I was beating myself up about it but you're right that I need to focus on getting it filed now. Quick question - when I'm doing the weekly certifications, do I report the job searching I've already been doing these past 6 weeks, or only the job search activities I do after I file the claim?
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