I went through the same confusion when I first started collecting! Here's what likely happened: Your $504 weekly benefit minus the part-time work reduction (they take away 25% of earnings over $126, so $3.50 for the $14 you went over) gives you about $500.50. Then if you have 10% federal tax withholding, that's another $50, bringing you down to around $450. If you also have state tax withholding (usually around 5-6%), that would take off another $25-30, getting you close to that $387 you received. The exact breakdown should show up in your payment history under "deductions" - it really helps to see it all itemized out!

I had a similar experience when I started collecting unemployment in NY! One thing that caught me off guard was that the weekly benefit amount they quote you initially doesn't include any withholdings or reductions. I'd recommend downloading your payment history from the DOL website and looking at each payment line by line - it shows exactly what was deducted and why. Also, keep detailed records of any part-time work you report because the calculations can get complex when you're earning different amounts each week. The good news is once you understand the formula, it becomes much more predictable for budgeting purposes.

One thing I learned the hard way is to keep detailed records of EVERYTHING - screenshots of your weekly certifications, copies of job applications, correspondence with employers, etc. I had a situation where the DOL claimed I missed a week of certification, but I had screenshots proving I submitted it on time. Without that documentation, it would have been my word against their system. Also, if you're laid off due to downsizing like you mentioned, make sure you get something in writing from your employer stating the reason for separation. It can save you a lot of headaches if there are any questions later about whether you were actually fired for cause.

Based on everyone's helpful responses, I'd also add that timing is crucial - make sure you file your claim as soon as possible after becoming unemployed, even if you're not 100% sure about all the details yet. There's a waiting period anyway, and delays in filing can cost you benefits. Also, if you do get denied for any reason, don't panic - you have the right to appeal within 30 days. The appeals process gives you a chance to present your case to an administrative law judge, and many initial denials get overturned on appeal. Keep all your documentation organized from day one because you'll need it if you have to go through the appeals process.

Ok everyone, I FINALLY got through this morning at 8:02am! The wait was only 17 minutes instead of 2+ hours. The issue was that they needed additional verification for my identity (exactly what you mentioned @user7). They're sending me a link to upload documents. Thank you all for your help and suggestions!

Congrats on getting through @Maya! That's such a relief after all that frustration. For anyone else still struggling - I've had success with the early morning strategy too. Also wanted to add that if you're dealing with identity verification issues, make sure your documents are recent (within the last 6 months) and that all text is clearly readable. I had to resubmit mine twice because the first photos were too blurry. The whole process took about 10 business days once I got the documents right.

I had my interview about two months ago and wanted to share a few additional tips that really helped me. First, make sure you have a pen and paper ready to take notes during the call - they might give you reference numbers or important dates to remember. Second, they asked me very specific questions about my last employer's policies, like whether there was a progressive discipline policy and if I was aware of it. Third, be prepared to explain any gaps in your work history or periods of part-time work before your current claim. The interviewer also asked about my computer skills and transportation situation to confirm I could realistically accept work offers. One thing that surprised me was they asked if I had any pending job interviews scheduled - apparently this can affect your availability requirements. The whole process was much more thorough than I expected but also very fair. Stay organized, speak clearly, and remember they want to help eligible people get benefits, not deny everyone who calls. You've got this!

I went through my phone interview about 6 weeks ago and it was honestly much less intimidating than I built it up to be in my head! They asked standard questions about my job separation, work availability, and job search efforts. One thing that really helped me was creating a simple "cheat sheet" with key dates, my former supervisor's name, and a brief timeline of my last few weeks at work. The interviewer was very professional and patient - they even repeated a question when I asked for clarification. The whole call took about 18 minutes and I got my determination letter exactly one week later. My biggest advice is to speak slowly and clearly, and if you need a moment to think or check your notes, just say "let me double-check that date for you" - they're totally fine with that. You're going to do great!

I'm in a similar situation - been driving for the district for 3 years but this is my first time considering filing for unemployment over the summer. Reading through all these responses is really helpful! One thing I'm still unclear on though - when they ask about "reasonable assurance" on the application, do I check yes or no if my district already told us verbally we'll be back in September? They haven't given us anything in writing yet but our supervisor said we're all expected back. I don't want to mess up my application by answering that question wrong.

Just wanted to add my experience as someone who's been through this process multiple times. I've been driving school bus for 12 years and file for unemployment every summer. The most important thing is to be completely honest on your application and during your weekly certifications. Yes, you can collect benefits even if you have reasonable assurance of returning in the fall - the key is that you must be genuinely available and actively seeking work during the break. I usually look for summer camp transportation jobs, delivery driving, or other temporary positions. Keep detailed records of your job search activities because they may audit your claim. Also, don't let anyone at the school district discourage you from filing - it's your right as long as you meet the eligibility requirements. The benefits really help bridge the gap during those unpaid summer months.