New York Unemployment

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Good reasons for delay include not knowing you were eligible, being hospitalized, or having transportation issues that prevented you from filing. Just being unemployed and looking for work isn't usually enough on its own. But definitely file now - even if you can't backdate everything, you'll start getting benefits for future weeks.

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Don't beat yourself up about it! I work in HR and see this happen all the time - people think they need to exhaust their savings first or that unemployment is only for certain situations. The key thing is to file TODAY through ny.gov. Even if you can only backdate a few weeks, that's still money in your pocket. When you apply, be honest about why you delayed - "I was unaware I was eligible and was trying to find work on my own" is a valid reason that often works for at least some backdating. The worst thing you can do now is wait another day!

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Just want to add that when you do file, make sure you're ready to start your weekly claims right away and keep track of your job search activities. NYS Department of Labor requires you to be actively looking for work and you'll need to document that.

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Don't beat yourself up about missing those 6 weeks - it's a really common mistake! The important thing is to file NOW before you lose any more time. When you apply online, you'll put your actual layoff date from 6 weeks ago as your separation date, but your benefit payments will only start from the week you file the claim. Also make sure you have your employer's info handy (company name, address, reason for separation) and be prepared to start doing your weekly certifications right away. The sooner you get this process started, the sooner you can start receiving benefits while you continue your job search.

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The NYS Department of Labor system is so broken honestly. They make it impossible to reach anyone and then act like we're trying to scam them for filing legitimate claims. I hope your company gets their act together and doesn't pull this kind of surprise shutdown again. At least you know your rights now.

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I feel you on the frustration but at least the benefits are there when we need them. Could be worse.

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Just went through this exact situation last month when our factory had an unexpected shutdown for electrical repairs. Filed online the day before the shutdown started and got my benefits for those 3 days we were out. The key things I learned: 1) File as soon as you know about the shutdown, 2) Be very clear it's temporary when you file, and 3) Make sure to certify for benefits even if it's just a few days. The online system actually worked fine for me - took about 20 minutes to complete the initial application. Don't stress about it affecting your job, employers deal with this stuff all the time and it's completely normal to file for temporary layoffs.

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As a newcomer to this community, I'm so grateful to have stumbled upon this thread! I've been dealing with this exact same frustrating issue since I started my new job in mid-January - those weekly filing reminders just keep coming despite my claim showing as "exhausted." Like so many others here, I was completely focused on trying to figure out how to delete my entire my.ny.gov account, thinking that was the only way to make it stop. But after reading through all the incredibly helpful advice from @Hannah Flores, @Ravi Gupta, @Ethan Campbell, and everyone else who shared their experiences, I now understand that keeping the account active is actually the smarter long-term strategy. I just implemented the three-step solution that everyone has been recommending: updated my employment status to "Currently Employed," unchecked all the unemployment-related email notifications in my account preferences, and submitted a "Report a Problem" request with a detailed explanation of my situation. Based on the timelines that others have shared, I'm hopeful that the weekly emails will stop within the next 1-2 weeks. This community has been such a lifesaver - the practical, step-by-step solutions shared here are infinitely more useful than anything I could find through official NYS DOL channels or their nearly impossible-to-reach customer service. Thank you all for taking the time to share what actually worked instead of just venting about the broken system. This thread should definitely be bookmarked as a resource for anyone dealing with this common but annoying issue!

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@Madison Allen Welcome to the community! I m'also a newcomer here and just wanted to say how incredibly helpful this entire thread has been. I ve'been dealing with this exact same issue since starting my new job in February - those weekly filing reminders have been relentless! Like you and so many others here, I was completely convinced that deleting the account was my only option, but reading through everyone s'experiences has been such an eye-opener. The three-step approach from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell is clearly the way to go. I just finished implementing all the steps: updated employment status, turned off notifications, and submitted the problem report. It s so'reassuring to see that this method has worked for multiple people with similar timelines. This community is absolutely amazing - I ve gotten'more useful information from this one thread than from weeks of trying to navigate the official website and attempting to reach customer service. Thank you for adding your experience to what s become'such a valuable resource for everyone dealing with this frustrating but apparently very common issue!

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As a newcomer to this community, I'm so thankful to have found this thread! I've been struggling with this exact same problem for about 6 weeks now - started my new job in February but those weekly filing reminder emails just won't quit. Like everyone else here, I was completely convinced that deleting my my.ny.gov account was the only solution, but after reading through all the amazing advice from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell, I realize that would have been a huge mistake! I just followed the three-step approach that everyone's been recommending: updated my employment status to "Currently Employed," unchecked all unemployment-related notifications in my account preferences, and submitted a detailed "Report a Problem" request explaining that I'm working and want the weekly reminders to stop. Based on all the success stories shared here, I'm optimistic that the emails will finally stop within the next week or two. This community has been absolutely incredible - I've learned more practical solutions from this one thread than from hours of searching the official NYS DOL website and trying to reach their impossible customer service. It's such a relief to know there's actually a working solution that doesn't involve starting from scratch if I ever need benefits again. Thank you all for sharing your real experiences and what actually worked!

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@Andre Laurent Welcome to the community! I m'also new here and just wanted to say how amazing it is to find such helpful people sharing real solutions. I ve'been dealing with this exact same frustrating situation since I got my new job in late January - those weekly filing emails have been nonstop! Like you and everyone else, I was totally focused on trying to delete the account, thinking that was my only option. But after reading through all the incredible advice from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell, I now understand why keeping the account active is actually the smarter move. I just implemented the same three-step approach you mentioned: updated employment status, turned off all the unemployment notifications, and submitted a comprehensive problem report. It s'so encouraging to see how many people have had success with this method! This community has been such a game-changer - I ve'gotten more useful information here than from weeks of trying to navigate the official website or reach customer service. Thanks for adding your experience to this invaluable thread, and I hope both of our email issues get resolved soon!

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The NY unemployment online system is GARBAGE 🗑️ Most of their questions are so poorly worded it's like they're TRYING to trick you into answering wrong and losing benefits

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and then when u call for clarification u cant get thru for weeks and when u finally do they give vague answers that don't help at all 😡

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At this point I think they do it on purpose to deny as many claims as possible 🤷‍♀️

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I'm a per diem CNA and went through this exact same confusion! After reading all these responses, I'm feeling more confident about how to answer. It sounds like the consensus is that if shifts are just posted on a portal/board for anyone to claim (not specifically offered to YOU), then you should answer NO to refusing work. I've been overthinking this so much - glad to know I'm not the only one who finds these questions confusing! Thanks everyone for sharing your experiences, this is super helpful for those of us trying to navigate the system without screwing up our benefits.

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