NY unemployment website not working this morning - anyone else having claiming issues?

Same here. Been trying since 8am and keep getting either the spinning wheel of death or an error about high traffic volume. Their system always seems to crash on Monday mornings when everyone's trying to certify. I finally got through by using Claimyr.com - it helped me get a callback from an actual agent who processed my claim over the phone instead. They have a quick demo video at https://youtu.be/Rdqa1gKtxuE that explains how it works. Saved me hours of frustration after trying all morning.

yea its down for me 2. typical NYSDOL garbage. happens every few months

I was able to get through around 9:15am after trying for an hour. What helped me was switching to Internet Explorer (not Chrome or Firefox) and clearing all my cookies first. The site seems to be working better now than it was earlier this morning. Keep trying every 15-20 minutes and you should eventually get through. Remember you have until midnight tomorrow to certify for last week.

This happens EVERY SINGLE WEEK! I swear the NY unemployment system is designed to make people give up. Been dealing with this for 5 months now and I've learned to just certify late at night or super early Tuesday morning instead. Mondays are always a disaster.

Update: I finally got through around noon! The site seems to be working better now. For anyone still having issues, keep trying and hopefully it'll work for you too.

For those still experiencing issues, the NYSDOL has acknowledged the system slowdown on their Twitter account. They recommend trying during off-peak hours and assure that everyone will have the opportunity to certify. Remember that you have until midnight on Tuesday to complete your weekly certification without any delay in payment processing. If you consistently have trouble with the website, you can also certify by phone using the Tel-Service system at 1-888-581-5812. The automated system is available 24/7.

Does anyone know if this will delay our payments??? I NEED my money to hit my account by Thursday to pay my rent! I cannot afford any delays this week. Will they still process everything on time even with these website issues?

I had this problem a couple weeks ago. What worked for me was using a different web browser (I switched from Chrome to Firefox) and making sure I wasn't using any VPN or ad blockers. Sometimes those security features can mess with government websites. Also I found that the mobile version of the site worked when the desktop version was having problems.

Just wanted to add that I experienced the same issue this morning around 9am. What finally worked for me was switching to incognito/private browsing mode and trying the mobile version of the site like others mentioned. I think the combination of clearing all stored data and using the mobile interface helped bypass whatever was causing the timeout errors. Got through on my third attempt that way. Hope this helps anyone still struggling!

I'm dealing with the exact same thing right now! Been trying since 10am and keep getting kicked out after entering my credentials. This is my first time having to deal with NY unemployment and I had no idea the system was this unreliable. I'm really worried about missing the deadline - does anyone know what happens if you can't certify by midnight tomorrow due to technical issues on their end? Will they give extensions or do you just lose that week's benefits? This is causing me so much anxiety since I really need these payments to come through on schedule.