New York Unemployment

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I'm going through this exact same situation right now! My waiting week just processed yesterday and I'm still waiting on 3 weeks of back payments. Reading through all these experiences has been so helpful - I was starting to worry something was wrong with my claim. The 2-3 business day timeline that keeps coming up gives me hope that I should see my payments by early next week. It's such a stressful process when you're already dealing with unemployment and have bills piling up. Thanks to everyone for sharing their timelines and especially to those who came back with updates - it really helps to know we're not going through this alone!

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I'm literally in the same exact situation! Just had my waiting week process yesterday too and I'm anxiously waiting for my other 2 weeks of payments to come through. This whole thread has been such a lifesaver - I was getting really panicked thinking my claim was stuck or something went wrong. Seeing so many people with the same timeline and that consistent 2-3 business day pattern is really reassuring. The stress is so real when you're counting on this money for basic expenses. I keep checking my payment history page like Paolo suggested instead of just staring at my bank account. Hopefully we'll both see our payments hit by Monday or Tuesday! Thanks for posting, it's so comforting to know there are others going through this exact same waiting period right now.

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This thread has been incredibly helpful for me too! I'm dealing with almost the exact same timeline - filed my claim about 3 weeks ago and my waiting week just processed yesterday morning. Still waiting on payments for 2 additional weeks that show as 'processed' in the system. Reading everyone's experiences here has really calmed my nerves - I was starting to think there was an issue with my claim when the payments didn't show up immediately. The consistent 2-3 business day timeline that multiple people have mentioned gives me hope that I should see my money by early next week. It's so stressful waiting when you have bills due, but knowing this seems to be the normal process helps a lot. Thanks to everyone for sharing their experiences and especially for the tip about checking the payment history page instead of just obsessively refreshing my bank account!

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Most common reasons for overpayment are not reporting work income correctly or being disqualified after the fact (like if they find out you quit instead of being laid off). If you're being honest on your weekly claims and have proper documentation you should be okay. The key is keeping good records of everything just in case.

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This is really helpful advice. I've been keeping screenshots of my weekly claim submissions, but should I also be keeping records of all my job search activities in a separate document? How detailed do those records need to be exactly?

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Yes, definitely keep detailed job search records! I learned this the hard way. You should document company name, position title, date applied, method of contact (online, email, phone), and any follow-up actions. I use a simple spreadsheet with columns for each of these. Also save copies of job postings if possible since they sometimes get removed. The NYS DOL website says you need at least 3 job contacts per week, but I do 4-5 just to be safe. Better to have too much documentation than not enough if they ever audit your claim.

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I totally understand your anxiety about this! I was in the same boat a few months ago, constantly worrying about getting hit with an overpayment notice. What really helped me was setting up a simple system to track everything. I created a basic spreadsheet with tabs for my weekly claims (screenshots and dates), job search activities, and any work/income I report. For the job search piece, I log way more than the minimum 3 contacts per week - usually 5-6 just to be safe. Each entry includes company name, position, application date, method (Indeed, company website, etc.), and any responses. It takes maybe 10 minutes per week but gives me huge peace of mind. Also, I check my payment history on my.ny.gov every few weeks to make sure there are no flags or issues. The system does show pending determinations or problems if there are any. As long as you're being honest and thorough with your reporting, you should be fine. The horror stories usually involve people who didn't report work income or made genuine mistakes with the confusing rules.

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This is such great advice! I'm definitely going to set up a spreadsheet like you described. I've been doing the bare minimum with job search documentation and now I realize that's probably not smart. Quick question - when you say you screenshot your weekly claims, do you screenshot the confirmation page after submitting or the actual claim form before submitting? I want to make sure I'm capturing the right information in case I ever need to prove what I reported.

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This thread is so incredibly helpful! I'm currently in week 2 of waiting for my waiting week to be released and was starting to panic about when payments would actually start. Seeing Henrietta's real timeline - waiting week released Tuesday, payment received Friday - gives me actual hope instead of just the vague "processing times may vary" messages from NYSDOL. It's also really valuable to see both the success stories and the warnings about potential delays. I've already set up direct deposit and have been certifying every week, so hopefully when my waiting week gets released I'll have a similar smooth experience. Thanks everyone for sharing your real experiences - this is way more useful than anything on the official website!

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I'm in the exact same boat as you Zara - week 2 of waiting for my waiting week release and getting more anxious every day! This thread has been a lifesaver for managing expectations. It's so frustrating that NYSDOL doesn't give clearer timelines, but seeing Henrietta's 3-day turnaround from release to payment is really encouraging. I've also got direct deposit set up and have been religiously certifying every Sunday. Fingers crossed both of our waiting weeks get released soon and we have similarly smooth experiences! Thanks to everyone who shared their real timelines here - it makes such a difference when you're stressed about money.

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Just wanted to add my experience to help others with timing expectations! My waiting week was released on a Wednesday and I received my first payment the following Monday - so 5 calendar days but only 3 business days. I think the weekend definitely slowed things down a bit. What really helped was having direct deposit already set up AND making sure I had certified for benefits that first week after my waiting week was released. I almost forgot to certify thinking the payment would be automatic, but you definitely still need to do your weekly certification even after the waiting week is processed. Hope this helps anyone else going through the same stress!

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Just wanted to jump in as someone who just started collecting unemployment in January 2025 - I'm seeing all these stories about people finding updated rates in their "Benefit Rate Information" section that don't match their actual payments, and it's making me wonder if I should be proactive about checking this. My claim just started so I assumed whatever rate I'm getting is correct, but now I'm thinking maybe I should verify that I'm actually receiving the 2025 rate from the beginning rather than potentially missing out on money and having to call later for retroactive payments. Has anyone who filed their initial claim in 2025 had issues with getting the correct rate from the start, or is this mainly affecting people whose claims were already active when the increase went into effect? This thread has been super eye-opening about how poor the communication is from NYS Department of Labor!

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@Madison Allen That s'a really smart question! As someone who s'been navigating this system for a while now, I d'definitely recommend checking your Benefit "Rate Information section" even though your claim just started. From what I ve'seen in this thread, it seems like the system processing issues can affect anyone - whether you re'a new claimant or existing one. Better to verify you re'getting the correct 2025 rate from day one rather than potentially miss out and have to deal with the headache of calling for retroactive payments later. At least if you check now and everything looks correct, you ll'have peace of mind! And if there is a discrepancy, you can address it early before it becomes weeks or months of missed money.

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I just went through this exact same situation last month! I was getting the same weekly amount since filing in November 2024 and had no idea about any increase until I saw a similar discussion in another forum. The key thing I learned is that you really need to check the "Benefit Rate Information" section in your my.ny.gov account - not just your payment history. When I finally looked there, I found an updated rate that had been sitting there since early January showing about $19 more per week than I was actually receiving. I called NYS Department of Labor and they confirmed it was a processing delay on their end. The good news is they made it retroactive back to January 1st, so I got a nice chunk of back payments in my next deposit. Definitely call if you're not seeing the increase by now - you shouldn't have to miss out on money because of their system delays!

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This is absolutely a system error - I've been helping people with unemployment claims for years and "lack of work" layoffs are one of the most common qualifying reasons for benefits. What you're experiencing is unfortunately typical of NYS DOL's flawed initial determination process. Before you go through the formal appeal route, I'd strongly suggest calling your former employer's HR department first to verify exactly what separation reason they reported. Many times these denials happen because HR accidentally codes layoffs as "voluntary separation" or uses the wrong termination code when reporting to the state. If they did report it incorrectly, they can usually fix it directly with DOL much faster than going through appeals. If that doesn't work, then definitely file the appeal using Form IA 007.2 within your 30-day window. Keep certifying weekly during the process - you'll get backpay once this obvious error is corrected. Don't let their bureaucratic incompetence discourage you from getting the benefits you're clearly entitled to.

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@Amara Nnamani This is exactly the kind of practical advice I needed to hear! As someone new to all this unemployment stuff, it s'really reassuring to know that this is a common error and not something unique to my situation. I had no idea that calling HR first could potentially save so much time compared to going straight to appeals. It makes total sense that fixing it at the reporting source would be faster than waiting for the state to process an appeal. I m'definitely going to call my former employer s'HR tomorrow morning before doing anything else. Thank you for breaking down the process so clearly - it helps a lot to have someone with experience explain what s'actually happening behind the scenes with these determinations.

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This is incredibly frustrating but unfortunately very common with NYS DOL - their system has serious issues with properly coding separation reasons. "Lack of work" is literally THE textbook reason for unemployment eligibility, so this is clearly an error on their end. Based on everyone's advice here, I'd definitely start by calling your former employer's HR department to verify what separation reason they actually reported to the state. There's a good chance they accidentally coded it wrong (like "voluntary quit" instead of "layoff due to lack of work"). If HR can't fix it directly, then you'll need to file an appeal using Form IA 007.2 within 30 days. Make sure to include your written layoff notice as evidence. Keep certifying weekly during the appeal process - you'll get backpay once this obvious mistake gets corrected. Don't let their bureaucratic incompetence discourage you from fighting for benefits you're clearly entitled to!

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@Keisha Jackson This whole situation is so maddening! I can t'believe how broken the NYS DOL system is that they re'denying people for literally the most basic qualifying reason for unemployment. It s'like they re'actively trying to prevent people from getting benefits they ve'paid into. I m'definitely going to call my former employer s'HR first thing Monday morning - based on all the responses here, it sounds like there s'a really good chance they just reported the separation reason incorrectly. It s'wild that such a simple coding error can cause so much stress and potentially leave people without income for weeks while it gets sorted out. Thanks to everyone who shared their experiences - it s'really helpful to know this is a common problem and not something I did wrong in my application.

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