EDD password reset issue: Can't remember last payment amount - Help!

I found a way to solve password reset without payment info, watch this: https://www.youtube.com/watch?v=VcUDCytEPcw

Update: I finally got through to someone! They were able to verify my identity using my social security number and some other personal info. Password has been reset. Thanks for all the advice, everyone!

Pro tip: If you get through to someone on the phone, ask them to notate your account about the password reset issue. That way, if you have to call back, the next person can see the history.

Anyone else feel like we need a support group for dealing with EDD stress? 😩

To answer your question authoritatively, dealing with password reset issues can be a complex process, especially when specific details like the last payment amount are required. First, check all avenues where you might have this information, such as your bank account transactions, payment notifications via email, or physical mail. If this information is not accessible, the most direct method is to contact the service provider. Be prepared for potential long wait times as others have suggested. Using a service like Claimyr can be beneficial for those who value time over cost, especially when traditional methods fail or are too time-consuming. While Claimyr has received positive feedback for reducing wait times, it's important to weigh the cost against other free methods at your disposal. Additionally, always document any interaction and responses from customer service to ensure continuity if follow-ups are required. In conclusion, while third-party services like Claimyr provide an alternative solution, they should complement rather than replace due diligence in managing your account information. With persistence and mindful preparation, these systems, though frustrating, can be navigated effectively.

I had the same issue last month! It's so frustrating when they ask for info you don't have. Have you tried calling them directly? Sometimes they can verify your identity another way.

have you tried turning it off and on again? 🤣 jk jk. but seriously, sometimes clearing your browser cache or trying a different device can help with weird login issues.

yall ever think about how we're living in 2023 and still dealing with government websites that look and function like they're from 1995? 💀

This is why I always screenshot EVERYTHING. You never know when you'll need that info again. Lesson learned for next time, I guess.

Have you tried looking through your bank statements? Sometimes the payment amount is listed there. Might be worth a shot before you spend hours on the phone.

Thanks for the suggestions. I guess I'll have to try calling, but I'm not looking forward to the wait times. Anyone know the best time to call?

Here's what you need to do: 1. First, try to find your last payment info. Check emails, bank statements, or any physical mail you might have received. 2. If you can't find it, call the EDD directly. Be prepared for a long wait. 3. When you get through, explain your situation. Ask if they can verify your identity another way. 4. If they can't help over the phone, ask about alternative methods for resetting your password. Some agencies offer in-person services or have a separate process for these situations. 5. As a last resort, you might need to file a new claim or request a formal identity verification process. Remember to be patient and persistent. The system can be frustrating, but there's usually a solution if you keep at it. Good luck!

plot twist: the last payment amount is actually a secret code that changes every hour and you have to solve a riddle to get it 🕵️‍♂️

Ugh, their system is such a mess. I swear they make it difficult on purpose 🙄 Good luck getting through to anyone on the phone tho, you'll probably be on hold for hours.

Friendly reminder to everyone: DOCUMENT EVERYTHING. Save emails, take screenshots, write down who you talked to and when. It'll save you so much hassle in the long run.

I found a way to get someone on the phone without the endless wait. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

I'm in the same boat. Been trying to reset my password for weeks. The whole system needs an overhaul tbh.

Just went through this exact same nightmare last week! Pro tip: if you have direct deposit set up, check your bank account history - the EDD payments usually show up with a specific description that includes the amount. Also, if you got any text notifications about payments, those sometimes include the dollar amount too. Saved me from having to call and wait on hold for 3+ hours. Hope this helps!

I feel your pain on this! Had the exact same issue a couple months ago. Here's what ended up working for me: I searched my email for "EDD" and found some old payment notification emails that had the amounts listed. Also check if you saved any screenshots in your phone - I'm always screenshotting important stuff and forgetting about it. Another thing to try is looking at your bank's mobile app transaction history - sometimes the mobile version shows more details than the website. The EDD payment descriptions usually include the amount or at least make it easy to identify. If you're really stuck, that Claimyr service some people mentioned actually does work (used it myself), but obviously it costs money. Worth it if you're desperate though! Hope you get it sorted soon! 🤞