EDD Account Password Reset: Can't Remember Last Payment Date - Help!
Hey everyone, I'm having trouble resetting my password for my EDD account. I can't remember my last payment date, which they're asking for. I tried calling but the agent couldn't help me. Any advice on how to get this sorted out? I'm getting pretty frustrated here.
72 comments


Tom Maxon
I found a way to solve EDD password reset issues, watch this: https://www.youtube.com/watch?v=xpS8Qk6216w
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Gianna Scott
Unpopular opinion: maybe this is a sign to stop relying on unemployment and find a job? 🤷♂️
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Alfredo Lugo
•Wow, way to be insensitive. Not everyone's situation is the same, dude.
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Sydney Torres
•Ok boomer 🙄
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Kaylee Cook
•Thanks for the "advice", but I'm actually trying to access my account to close out an old claim. Not that it's any of your business.
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Kaitlyn Jenkins
•Let's remember to be empathetic. Everyone's journey is different.
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Evelyn Rivera
OMG the EDD is such a joke. I've been trying to sort out my claim for MONTHS. It's like they don't want us to get our money 🤬
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Julia Hall
•Preach! 🙌 The whole system needs an overhaul.
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Arjun Patel
•ikr? It's like they're playing games with our livelihoods
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Jade Lopez
•We should push for more accountability and transparency from EDD.
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Tony Brooks
Pro tip: If you can't get through on the phone, try reaching out on Twitter. Sometimes their social media team is more responsive.
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Ella rollingthunder87
•Social media teams often prioritize public queries because everyone can see them.
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Yara Campbell
•Be sure to keep your message concise and include all relevant details.
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Ruby Knight
Has anyone tried using the EDD mobile app? I heard it's easier to reset passwords there.
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Diego Castillo
•Wait, there's an app? 👀 How did I not know this?
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Logan Stewart
•The app is trash. Crashes every time I try to log in. 🗑️🔥
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Mikayla Brown
•It's worth a shot, but keep in mind it might not be the most stable option.
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Oliver Alexander
Ugh, been there done that. EDD's system is a nightmare. Have you tried using the "Forgot Password" option on their website? Sometimes it lets you reset without all the info.
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Lilah Brooks
Have you tried contacting your local assemblymember's office? They can sometimes help with EDD issues.
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Jackson Carter
•Great suggestion! They can cut through some of the red tape.
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Kolton Murphy
•They might escalate your case which could lead to quicker resolution.
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Isaac Wright
Anyone else think its crazy that we have to jump through all these hoops just to access our own accounts? smh
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Maya Diaz
•For real. It's like they're guarding fort knox or something 🙄
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Tami Morgan
•Welcome to bureaucracy 101. Where everything's made up and the points don't matter!
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Rami Samuels
•Hopefully with enough feedback they might streamline the process in the future.
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Lara Woods
I had the same issue last month. Here's what worked for me: 1. Gather all your info: SSN, DOB, old email addresses 2. Call early in the morning, like right when they open 3. Be super clear about needing a password reset 4. If the first agent can't help, politely ask to speak to a supervisor 5. Write down any reference numbers they give you Good luck! The system is a mess, but keep trying.
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Kaylee Cook
•Thanks for the detailed advice! I'll give it a shot tomorrow morning. Fingers crossed 🤞
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Adrian Hughes
•This is solid advice. I'd add: check your spam folder for any old EDD emails. You might find your last payment date there.
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Molly Chambers
•lol good luck getting through to a supervisor. I've been trying for weeks 🤡
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Ian Armstrong
•I'd also suggest having your browser history on hand if you've ever accessed the EDD site from there; sometimes it can jog your memory.
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Jessica Nolan
•Another tip that helped me - if you have any old calendar entries or reminders on your phone about certifying for benefits or checking your EDD account, those dates could help you estimate when your last payment might have been. I used to set reminders for my certification dates, and working backwards from those helped me figure out payment timing. Also check if you have any old Venmo, Zelle, or CashApp transactions around the time you think you got paid - sometimes we move money around right after getting deposits and those timestamps can be super helpful!
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Caleb Bell
Claimyr sounds like a really useful tool for those experiencing extreme difficulty in reaching EDD representatives. However, it's essential to consider both the benefits and downsides of such services. On the plus side, it helps you bypass long waiting times and directly connects you to a live agent, which can be a game-changer for those who need urgent help. On the downside, the $20 fee might not be affordable for everyone, especially those already facing financial challenges. Additionally, while Claimyr is reportedly effective, individuals should always verify the legitimacy of such services and ensure they're not exposing sensitive information. It's also worth exploring other free alternatives, such as reaching out to local legislative offices or using social media platforms like Twitter to get a response from EDD. Balancing cost against time savings and potential frustration can help you decide if Claimyr or similar services are worth it for your particular situation.
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Danielle Campbell
•Thanks for the balanced view! It's good to know there are multiple ways to approach the issue.
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Rhett Bowman
•Great points. It's all about finding what works best for you.
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Lydia Bailey
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the URL: https://claimyr.com
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Mateo Warren
•$20 just to talk to someone? That's ridiculous. The system is so broken.
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Sofia Price
•Sounds sketchy. How do you know it's legit?
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Lydia Bailey
•I get the skepticism, but it worked for me. Saved me hours of frustration. Worth every penny imo.
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Alice Coleman
•How long did it take to get through?
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Lydia Bailey
•About 45 minutes. Way better than the 3+ hours I spent trying on my own.
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Owen Jenkins
•Keep in mind that while it might be worth the cost for some, it might not be feasible for everyone. Always weigh the pros and cons based on your situation.
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A Man D Mortal
This might sound crazy, but have you tried faxing them? I know it's 2023, but sometimes old school methods work with these dinosaur systems.
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Kaylee Cook
•Faxing? Seriously? 😂 I don't even know where to find a fax machine these days!
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Declan Ramirez
•Don't laugh, it actually worked for me! There are online fax services you can use.
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Emma Morales
•It's true. Sometimes the unconventional methods get the job done.
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Kelsey Hawkins
Have you checked if there's a way to retrieve your last payment date through your bank's online portal? Some banks keep detailed transaction histories.
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Dylan Fisher
•Yes! Some banks let you download or search for statements for several years back.
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Edwards Hugo
•This has been a lifesaver for me more than once.
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Eli Butler
Have you checked your bank statements? You might be able to find the last payment date there.
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Kaylee Cook
•That's a good idea! I'll dig through my statements tonight. Thanks!
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Marcus Patterson
•If you have online banking, you might be able to search for transactions by date or specific keywords related to EDD.
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Kaylee Cook
Update: I tried calling again this morning and struck out. The agent said they couldn't verify my identity without the last payment date. Back to square one. 😫
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Haley Bennett
•Hang in there, OP! We're all in the same boat. Keep trying!
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Douglas Foster
•That sucks. Maybe try that claimyr thing someone mentioned? Might be worth the $20 at this point.
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Nina Chan
•Don't lose hope. Sometimes it takes multiple attempts before you reach someone who can help.
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Katherine Hunter
Anyone else feel like we need to start a support group for EDD password reset survivors? 😅
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Lucas Parker
•Sign me up! We can call it "Forgot My Password, Found My Sanity" 🤣
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Donna Cline
•I'd join but I'd probably forget the password for that too 💀
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Harper Collins
•It's comforting knowing we're not alone in this struggle.
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Sean Matthews
LPT: Write down your last payment date somewhere safe as soon as you get it. Future you will thank you.
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Ali Anderson
•You could also save it in a password manager or secure notes app.
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Zadie Patel
•I've made it a habit to keep a digital copy of important info. Helps a lot.
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Drew Hathaway
Hey Kaylee! I totally feel your frustration - been there myself. Here's what finally worked for me: Try looking through your old text messages if you have SMS notifications enabled with EDD. They sometimes send payment confirmations via text with dates. Also, if you have any old tax documents (like 1099-G forms), those might have payment info that could help you piece together the timeline. Worth checking your email trash/deleted folders too - sometimes those EDD emails end up there automatically. Don't give up! 💪
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Anastasia Fedorov
•This is really helpful advice! I never thought to check my text messages - I think I do have SMS notifications turned on. The 1099-G suggestion is brilliant too, since those would have the exact dates and amounts. Going to dig through everything tonight. Thanks for giving me some new leads to try! 🙏
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Dmitry Smirnov
Have you tried checking if you have any screenshots or photos on your phone of your EDD account? I know it sounds random, but I've saved screenshots of important stuff before without really thinking about it. Also, if you used any budgeting apps like Mint or YNAB, they might have automatically categorized your EDD payments and could show you the dates. Another long shot - if you posted about getting payments on social media (even just a vague "finally got paid" type post), the timestamps might help you narrow down the dates. Hope one of these random ideas helps! 🤞
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Sofia Torres
•Oh wow, the screenshot idea is actually genius! I'm one of those people who takes random screenshots of everything, so there's definitely a chance I have something saved. And you're right about budgeting apps - I use Mint and totally forgot it would have categorized those payments automatically. That could be exactly what I need to find the dates! The social media angle is smart too, though I'm pretty private about financial stuff online. But checking Mint is definitely my next move - thanks for the creative suggestions! 🙌
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Connor Rupert
@Kaylee Cook - one more thing to try: if you ever used the EDD debit card (Bank of America), you can log into their website or call their customer service. They keep detailed transaction histories and might be able to tell you the exact dates of your last few deposits from EDD. Their customer service is usually way more helpful than EDD's too. Also, if you filed taxes last year and used TurboTax or similar software, they sometimes save payment info in your account history that could give you clues about timing. The debit card route has saved me before when I was in a similar situation!
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Connor Murphy
•@Connor Rupert This is such a helpful suggestion! I completely forgot about the EDD debit card option. Bank of America s'customer service is definitely more accessible than EDD s'phone system. Even if I didn t'use the card much, they would still have records of the direct deposits. And the TurboTax idea is smart too - I did use them last year and they probably have all my 1099-G info stored. These are exactly the kind of alternative approaches I needed to hear. Thanks for thinking outside the box! 🎯
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Caleb Stark
Another option that worked for me - try contacting your state representative's office! I know it sounds like overkill, but their constituent services team can sometimes cut through the EDD bureaucracy when you're truly stuck. I called my assemblymember's office, explained the situation, and they had someone from EDD call me back within 48 hours to help reset my password. It's a free service and they deal with EDD issues all the time. Worth a shot if the other suggestions don't pan out! Good luck Kaylee! 🍀
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Emily Nguyen-Smith
•This is such great advice! I had no idea that state representatives could help with EDD issues. It makes total sense though - they probably get these kinds of calls all the time and have established contacts within the department. 48 hours is amazing compared to the weeks some people wait just to get through on the phone. I'm definitely going to look up my assemblymember's office info and give this a try if the bank statements and debit card route don't work out. Thanks for sharing what worked for you! 🙏
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Alice Fleming
I went through this exact same nightmare a few months ago! Here's what finally worked for me: I contacted my credit union and they were able to pull up a detailed statement going back 18 months showing all my EDD deposits with exact dates. Even if you bank with a big bank, most have online chat support that can help you search for specific transaction types. Also, if you have Google Pay, Apple Pay, or PayPal linked to your account, check their transaction histories too - sometimes they capture payment details that can help you piece together the timeline. The key is being persistent and trying multiple angles. Don't let EDD's broken system defeat you! 💪
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TillyCombatwarrior
•This is such solid advice! I never thought about checking Google Pay or Apple Pay transaction histories - those apps definitely keep detailed records that might have info I forgot about. The credit union angle is really smart too since smaller financial institutions often have more personalized customer service. I'm going to start with my bank's online chat since that's probably the fastest option, then work my way through all these suggestions. It's so encouraging to hear from someone who actually got through this mess! Thanks for the motivation to keep fighting the system 🔥
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