EDD password reset stuck on 'last payment amount' security question - can't log in to find answer

I had the same issue last month! Check your email from when you were on unemployment - EDD sends payment notifications to the email you registered with. Search your inbox for 'EDD payment' or 'payment notification' and you might find the amount that way. The emails usually have subject lines like 'EDD Payment Information' or something similar.

check ur tax forms from that year!! ur 1099G form from EDD will show all ur benefits for the tax year. u might find it in ur tax docs or the irs transcript website

What you're experiencing is actually a common problem with the EDD security system. Unfortunately, if you can't remember your last payment amount, you'll likely need to contact EDD directly. Before you spend hours on hold, I recommend using Claimyr (claimyr.com) - they have a service that helps you get through to an EDD representative much faster than calling directly. I was skeptical at first but it saved me from hours of frustration. You can see how it works in their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Their system will connect you with an EDD agent who can verify your identity through other means and help reset your account access. The rep can also tell you your last payment amount for future reference.

This is a frustrating security feature, but here are some options you can try before resorting to calling: 1. Check your bank statements carefully - the EDD payments usually have a specific description like "EDD UNEMPLOYMENT" or "CA EDD TREAS" followed by a number. The last one with this description was likely your final payment. 2. If you filed for taxes during the period you received benefits, check your tax records as mentioned above. The 1099-G form will show total benefits received, which might help jog your memory. 3. If you had a UI Online account set up with email notifications, search your email for "UI Online" or "Claim Alert" - these contain information about certifications and payments. 4. If none of these work, you'll unfortunately need to contact EDD directly. Call 1-800-300-5616 during the first hour they open (8:00 AM) for the best chance of getting through. Good luck!

THE EDD SYSTEM IS LITERALLY DESIGNED TO KEEP PEOPLE LOCKED OUT!!! I swear they do this on purpose so they don't have to help anyone. i spent FOUR DAYS trying to get past this exact same problem last year. ended up having to mail in a paper form requesting account access which took THREE WEEKS to process. the whole system is a joke.

When i had this problem i just guessed amounts until it worked lol. try round numbers like $450 or whatever the weekly benefit amount was when u were on unemployment. sometimes it accepts any recent payment not just the very last one.

UPDATE: I finally got through to EDD this morning! Called right at 8:00 AM and still waited about 40 minutes, but eventually spoke with someone who was able to help. They verified my identity using my SSN, address, and some other information, then helped me reset my security questions. For anyone facing this issue in the future: they told me they can use alternate verification methods if you don't remember your last payment amount. Don't waste time guessing or searching through old records like I did - just call them directly and explain the situation. Thanks everyone for your suggestions!