Can't reset EDD password - need last payment amount from 3 years ago

check ur bank statements if u still have access to the same account from back then. EDD payments have a specific code on them in ur bank history

You have a few options here: 1. If you filed taxes for the year you received benefits, check your tax returns. Your 1099-G would show the total benefits paid, though not the individual payment amount. 2. You can request your EDD payment history by submitting a written request. Include your full name, address, phone number, Social Security number, and date of birth. Mail it to: Employment Development Department, Attention: Disclosure of Records, MIC 53, PO Box 826880, Sacramento, CA 94280. 3. If you need this information urgently, calling the EDD is still your fastest option. Try early morning right when they open (8:00 AM) on Wednesdays or Thursdays when call volume tends to be slightly lower.

omg i had the EXACT same problem last month!!! its ridiculous that they expect us to remember a payment from years ago. i spent 2 weeks trying to get through on the phone. kept getting the "we're experiencing high call volume" message over and over 😤

I went through this same frustrating situation last year. After multiple failed attempts to reach EDD, I discovered Claimyr (claimyr.com) which got me connected to an EDD rep in about 20 minutes. They have a service that navigates the phone tree and holds your place in line, then calls you when an agent is available. Saved me hours of redial frustration. They have a demo video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once I got through to an agent, they were able to verify my identity using other information (SSN, address history, employment history) and reset my account access without needing the exact payment amount.

This payment verification thing is SO STUPID! If someone's trying to hack your account, they could probably find an old bank statement easier than you can remember a random amount from years ago! EDD's whole system is designed to make everything 10x harder than it needs to be. When I had a similar issue, I just kept calling until I reached someone who could help me without needing the exact payment amount. Took FOREVER but eventually worked.

Have you checked your email? Sometimes EDD sends payment confirmations to whatever email you had registered. Worth searching your inbox for 'EDD' or 'payment' from that time period.

Just wanted to follow up - were you able to get this resolved? For others who might have this same issue in the future, another option is to visit an in-person EDD office with your ID. They can verify your identity in person and help reset your online access without needing the payment information.