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One important thing to remember: Even if you lose your second level appeal, you still have options. You can request an Overpayment Waiver if repayment would cause extraordinary hardship and your overpayment wasn't due to fraud. There's a specific form for this (DE 1446W). Many people don't know about this option.
I'm in a similar situation and just wanted to share some encouragement. I'm currently caring for my disabled spouse and had to refuse a job that required travel 50% of the time. EDD initially said I should have taken it, but I won my first level appeal by emphasizing that California law specifically protects caregivers under the "suitable work" provisions. The key is showing that your caregiving duties aren't just a preference - they're a necessity that makes certain work schedules genuinely unsuitable. Document everything about your mother's care needs and your role as her sole caregiver. The fact that it was night shifts makes your case even stronger since that would literally prevent you from providing necessary care. Don't give up - the second level appeal is definitely worth pursuing, especially with the specific legal arguments others have mentioned here.
Just a final thought - when your husband does his certifications, he should be very careful about the work search requirements. Since he received a denial, the system won't prompt him if he makes an error in his certification. Make sure he: 1. Reports looking for work for each week 2. Keeps a record of at least 3 job search activities per week 3. Reports any income correctly (even small gigs) 4. Answers all questions honestly If his appeal is successful, they'll review his certifications, and any errors could lead to disqualification or even overpayment issues later. Good luck with the appeal! The alternate base period should help in your situation.
I'm going through something similar right now! Got denied for "insufficient earnings" but still getting those weekly certification emails. It's so confusing when the system seems to be telling you two different things at once. From what I've learned lurking in this community, it sounds like you should definitely keep certifying while you appeal. The automated certification system doesn't know about claim determinations, so it just keeps sending reminders based on your initial filing. I'd also suggest gathering all your husband's pay stubs and employment records before filing the appeal - sounds like the alternate base period might really help your case since he's been working more recently. The warehouse job plus retail work might be enough if they look at the right time period. Hope you get this sorted out soon! The whole system is so stressful when you're already dealing with job loss.
Just wanted to follow up - were you able to get this resolved? For others who might have this same issue in the future, another option is to visit an in-person EDD office with your ID. They can verify your identity in person and help reset your online access without needing the payment information.
Thanks for checking back! I finally got through to EDD yesterday morning after about 45 minutes on hold. The rep was able to verify my identity using my SSN, driver's license number, and address history. She reset my access and I was able to create a new password without needing the payment amount! For anyone else with this issue - just be persistent with calling, and have multiple forms of ID ready when you do get through.
Glad you got it resolved! This is such a common issue and your experience will definitely help others. For future reference, it might be worth downloading and saving important documents like payment history or tax forms right after you access them, since these password reset requirements seem to get more strict over time. EDD really needs to update their security verification methods to something more reasonable than expecting people to remember payment amounts from years ago.
UPDATE: I finally got through to someone helpful! After calling about 20 times this morning, I reached a Tier 2 specialist who looked into my case. Apparently, my appeal reversal was sitting in a queue waiting for manual review. The specialist said she would escalate it and marked it as "urgent" since it's been over 30 days since the judge's decision. She said I should see movement within 5-7 business days and to call back if nothing changes by next Friday. She also confirmed I should receive a Notice of Adjustment before any payment is processed, so I'll be watching for that. At least now I have a somewhat definite timeline and someone who actually looked at my specific case instead of giving me generic information. Thanks everyone for your advice and support! I'll post another update when (hopefully) I get my money.
That's great news! Getting to a Tier 2 specialist makes all the difference. They have the authority to actually move things along rather than just read scripts. Fingers crossed you'll see that money soon!
This is so helpful to read everyone's experiences! I'm dealing with a similar situation - won my appeal in October and still waiting for my repayment. The inconsistent timelines from different reps is the most frustrating part. One told me "any day now" three weeks ago, another said it could be 2-3 more months! @Yara Abboud - really glad you finally got someone who could actually help and escalate your case. That gives me hope that persistence pays off. I'm definitely going to try asking specifically for a Tier 2 specialist next time I call instead of just accepting whatever the first rep tells me. Has anyone had luck with the assembly member route? I'm in Orange County and thinking about reaching out to mine if this drags on much longer.
Natasha Petrova
Just wanted to update that I won my appeal in a similar situation. The key was having detailed medical documentation that specifically stated my family member required my personal care and a doctor's note explaining why my work schedule was incompatible with providing that care. The judge was actually quite understanding once all the medical evidence was presented. Good luck with your appeal!
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Yara Khoury
•That's so encouraging to hear! I have an appointment with my daughter's neurologist next week, and I'll ask for detailed documentation about her care requirements. Thank you for sharing your success story - it gives me hope.
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Jabari-Jo
I'm so sorry you're going through this difficult situation. As someone who has navigated the EDD system before, I want to emphasize a few key points that others have touched on: 1. **Documentation is everything** - Get a comprehensive letter from your daughter's neurologist that specifically states she requires your full-time care due to her autism and seizures. The letter should detail why her condition makes it impossible for you to maintain a traditional work schedule. 2. **Frame your appeal correctly** - Focus exclusively on your daughter's medical needs and care requirements, not on the financial aspects or desire for better pay. EDD views "voluntary quit for better wages" very differently than "voluntary quit for compelling family circumstances." 3. **Timeline matters** - Document exactly when her condition worsened and how this coincided with your inability to continue working your scheduled shifts. Show that this was a medical necessity, not a choice. 4. **Don't give up** - Many initial denials get overturned on appeal when proper documentation is provided. The fact that you're a healthcare worker who understands medical needs may actually work in your favor during the hearing. Also, definitely look into IHSS as someone mentioned - you might be able to get paid for providing her care while you search for more flexible employment. Wishing you the best with your appeal!
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