PFL claim stuck 'pending process' for 3 weeks - Does EDD need more info?

I found a way to solve PFL claim processing delays, watch this: https://www.youtube.com/watch?v=orrLuORzux0

Ugh, I feel your pain! I was in the same boat last month. Have you tried calling them? It's a pain, but sometimes that's the only way to get answers.

3 weeks isnt that bad tbh. Mine took 2 months to process. The system is just slow af rn

Have you checked your online account? Sometimes they post messages there asking for additional info without sending an email or letter.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what I've learned from my experience with PFL claims: 1. Be patient. 3 weeks is actually pretty standard processing time. 2. Double-check all your submitted documents. Make sure nothing's missing. 3. If you haven't already, submit any medical certification forms. 4. Keep an eye on your online account AND your mail. Sometimes they send physical letters. 5. If it goes beyond 4 weeks, then start trying to contact them aggressively. 6. Consider reaching out to your local assembly member's office. They can sometimes expedite claims. Hang in there! The system is slow, but it usually works out in the end.

have u tried faxing them? I no it sounds old school but sometimes it works

Just wanted to say good luck OP! The waiting game sucks but hopefully you'll hear back soon.