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Genevieve Cavalier

PFL claim not showing on EDD website after 3 weeks - need advice ASAP

I applied for PFL 3 weeks ago and still nothing is showing up on the EDD website. I really need the money to pay for this month's expenses. Has anyone else experienced this? Any advice on what I should do next?

Tom Maxon

I found a way to solve EDD PFL application delays, watch this: https://www.youtube.com/watch?v=oOZZ0JEDZqY

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Ugh, I feel ya. The EDD system is such a mess rn 🤦‍♂️ Have you tried calling them? It's a pain, but sometimes that's the only way to get answers.

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I've been trying to call but can never get through. It's so frustrating!

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Pro tip: call right when they open. I got through after only 30 mins on hold last week.

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lol 30 mins? lucky you. I was on hold for 3 hours yesterday and then they hung up on me 😤

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Has anyone else tried this?

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$20? That's highway robbery! The government should make it easier to reach them without having to pay extra.

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I get the skepticism, but it seriously worked for me. Worth every penny to finally get my issue resolved.

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Can you give more details about how it works? Do they just keep calling until they get through?

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Yeah, basically. They have some automated system that navigates the phone tree and waits on hold. When a real person picks up, it calls your phone. Saved me hours of frustration.

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Debra Bai

Here's what you need to do: 1. Double-check that you submitted all required documents. Sometimes they need additional info but don't tell you. 2. Try to contact them through their online portal if possible. It's slower but might work. 3. If calling, use the trick of pressing 0 or saying "agent" repeatedly to bypass the automated system. 4. Be persistent! Sometimes it takes multiple attempts to get through. 5. Consider reaching out to your local assembly member's office. They can sometimes expedite claims. 6. Document everything - dates you applied, called, any confirmation numbers, etc. 7. Check your spam folder regularly in case they emailed you. Hang in there! The system is overwhelmed but keep pushing. You'll get your benefits eventually. 💪

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Thank you so much for this detailed advice! I'll definitely try these steps.

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Great tips! I'd add: if you do get through, ask for a direct number or extension for follow-up. Saved me tons of time.

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have u checked ur mail? sometimes they send stuff thru snail mail and dont update the website

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3 weeks is nothing, buddy. I've been waiting 2 months and still crickets. The whole system is broken af 🤡

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2 months? Amateur hour. Try 6 months and counting. 🙃

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oof, that's rough. we're all in the same sinking boat i guess 🚢

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Anyone else notice that the EDD website is always "undergoing maintenance" when you actually need to use it? 🙄

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YES! It's like they know exactly when I'm gonna log in and decide to do updates 😂

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Protip: Tweet at them. I know it sounds weird, but their social media team sometimes responds faster than customer service.

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I'm going through the exact same thing right now - applied for PFL almost 4 weeks ago and my claim still isn't showing up online. It's so stressful when you're counting on that money! I've tried calling but like everyone else said, it's impossible to get through. I'm thinking of trying that assembly member tip someone mentioned. Has anyone actually had success with contacting their local representative's office? Also wondering if anyone knows if there's a specific timeframe they're supposed to process these applications by law?

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@Astrid Bergström I contacted my assembly member s'office when I was dealing with a similar delay last year and it actually helped! They have a constituent services team that can reach out to EDD on your behalf. It took about a week after I contacted them before things started moving. As for timeframes, I think they re'supposed to process within 14 days but with all the backlogs that s'not really happening. Definitely worth trying the assembly member route - just go to their website and look for constituent "services or" help "with state agencies. Good" luck! 🤞

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