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Have you checked their website for any self-service options? Sometimes you can resolve account issues online without having to call.
I tried that first, but no luck. The issue I'm having isn't something I can fix through their online portal unfortunately.
Ah, bummer. Guess you'll have to brave the phone lines after all. Hang in there!
Pro tip: if you do get through, ask for a direct callback number or extension for the person helping you. That way if you get disconnected or need follow-up, you're not starting from scratch.
anyone else feel like were living in a kafka novel? 🤔 this whole unemployment system is a joke
Hey OP, hang in there. I know it's tough, but you're not alone in this. We're all in the same boat, trying to stay afloat. Keep pushing and don't let the system get you down. You got this! 💪
Pro tip: If you're getting a lot of important emails in Spanish, you might want to set up a filter in your email client. You can have all Spanish emails automatically tagged or moved to a specific folder. That way, you won't miss anything important!
Pro tip: if you can't get through on the main line, try calling some of the other EDD numbers. Sometimes you can get transferred to the right department that way.
This actually works! I got through using the employer line and they were able to help me.
Anyone else notice that the website is always "undergoing maintenance" when you need it most? 🙄
I swear they do it on purpose to reduce claims or something. #conspiracy
Dylan Mitchell
Quick question - did you receive any notices or letters from EDD about your payment authorization? Sometimes they send important info by mail that doesn't show up online.
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Ethan Brown
•Not yet, but it's only been a week. Should I be expecting something?
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Dylan Mitchell
•Yeah, keep an eye on your mailbox. They might send something asking for additional info or verification.
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Sofia Martinez
idk if this helps but I had a similar issue last month. Turns out there was a glitch in their system and my identity verification didn't go through properly. Had to upload my docs again and then it got fixed.
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Ethan Brown
•Oh wow, I'll check on that. How long did it take to resolve after you reuploaded?
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Sofia Martinez
•bout a week or so. fingers crossed it goes faster for u!
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