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Oliver Schmidt

Need advice for calling EDD in Spanish - already sent docs, what next?

Hey everyone, I need to call the department of unemployment in Spanish. I already sent them the documents they asked for, including a clear copy of my license and a payment summary that shows my address. I'm wondering if I should explain to the agent that I've already sent these documents and ask if they need anything else to finish verifying my information. Also, should I take notes during the call about any extra instructions they give me? And how often should I check my unemployment account for updates on my status after the call? Any advice would be really helpful!

Sounds like youre on the right track! Definitely mention that you've already sent in the docs they asked for. It helps to be proactive. And yeah, taking notes is always a good idea - you never know when youll need to reference something later. As for checking your account, I'd say every couple of days is good. Sometimes updates happen quickly, sometimes not so much. Good luck!

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Thanks for the advice! I'll make sure to mention the documents right away. Do you think I should prepare any specific questions before the call?

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For sure! Having a list of questions ready is smart. Maybe ask about the timeline for processing your claim, if there are any other steps you need to take, and what to do if you don't see updates in your account after a certain period. Better to ask now than have to call again later!

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That's really helpful, thank you! I'll definitely add those to my list of questions. šŸ™

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Ugh, calling the unemployment office is THE WORST. I swear, its like they purposely make it difficult to get through. I spent hours on hold last month trying to get someone who speaks Spanish. Good luck, youre gonna need it šŸ™„

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Emma Wilson

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Preach! šŸ™Œ Its like they're playing hide and seek with our benefits. I've had better luck talking to a brick wall sometimes.

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QuantumLeap

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Have you guys tried calling right when they open? I've had some success with that. Still a wait, but not as bad.

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Tried that, still got the 'all our agents are busy' message. Its a clown show 🤔

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Hey, I found a way to actually get someone on the phone without the endless hold times. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. How does it actually work? Is it legit?

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It's totally legit! You just enter your phone number on their website, pay the fee, and they do all the waiting for you. When an agent picks up, they connect the call to your phone. Saved me hours of frustration.

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Ravi Sharma

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idk man, paying to talk to a government agency feels sketchy. Shouldn't this be free?

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I get the skepticism, but for me, it was worth it to not waste a whole day on hold. Time is money, you know? But yeah, in an ideal world, we wouldn't need services like this.

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Freya Larsen

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Pro tip: When you call, ask for a reference number or some kind of confirmation that they've received your documents. It'll save you headaches later if theres any confusion. Also, don't be afraid to ask them to explain things if you don't understand - it's their job to help you!

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Omar Hassan

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Does anyone know if the Spanish-speaking agents have different hours? Last time I called, they transferred me but then said the Spanish line was closed. So frustrating!

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Chloe Taylor

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I think they have the same hours, but there are fewer Spanish-speaking agents. Maybe try calling earlier in the day if you can?

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Omar Hassan

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Ugh, that makes sense but its still annoying. Gracias for the info tho!

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ShadowHunter

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Here's a detailed guide for dealing with the unemployment department: • Always have your claim number ready • Keep a log of all calls, including date, time, and agent name if possible • Be polite but persistent - sometimes you need to advocate for yourself • If possible, use their online portal for uploading documents. It's often faster than mail • If an agent promises to do something, ask for a timeframe and follow up if it's not done • Know your rights - familiarize yourself with the basic rules of unemployment in your state • If you're not getting anywhere, consider contacting your local representative's office. They can sometimes help push things along Remember, patience is key. The system is overloaded, but stay persistent and you'll get through eventually. Good luck!

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Wow, this is super helpful! Thank you so much for taking the time to write all this out. I'll definitely use this as a checklist for my call.

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This should be pinned at the top of the subreddit tbh. So many people could benefit from this info!

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Anyone else feel like we're all just stuck in a giant game of telephone with these government agencies? šŸ“žšŸŽ­ It's like, hello, can anyone hear me? šŸ‘‚

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LOL more like a game of hide and seek, and were always 'it' šŸ˜‚

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Zara Ahmed

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Nah, it's clearly a maze, and we're the lab rats trying to get the cheese šŸ€šŸ§€

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Luca Conti

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Hey OP, don't forget to ask about any deadlines for submitting additional info if they need it. I got burned by missing a deadline I didn't even know existed. These folks love their arbitrary cutoff dates šŸ™„

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