TWC website down today? Can't access my unemployment account

yep its down for me too... tried 3 times already today. so annoying when ur payment depends on it!!

OMG SAME!! I've been trying since 6:30 this morning and nothing works! Called the automated line and it's also giving me errors. This is SO TYPICAL of TWC - always breaking down right when we need it most!!! My bills are due next week and I CANNOT miss this payment request. Anyone know if they have a backup system?

This happened to me last month too. Their system seems to crash a lot lately... I missed my filing day and had to call them every day for a week to finally get someone to help me. Lost a week of benefits because of it. So frustrating.

I work in IT and I'm also on unemployment right now. From what I can tell, the TWC system is experiencing major server issues today. It's not just the unemployment portal - the whole TWC website seems to be having intermittent outages. I checked their Twitter account and they haven't posted any updates about the outage yet, which is pretty frustrating. For those who need to submit payment requests today: keep trying periodically. These outages typically get resolved within 24 hours. If you're concerned about missing your request window, take screenshots of the error messages as evidence that you tried to submit on your assigned day. This documentation can help if you need to appeal later.

If you need to reach TWC urgently about this issue, I'd recommend using Claimyr to get through to an agent. I was in a similar situation with the system being down during my filing period last month, and after trying for hours to get through the regular phone lines, I tried Claimyr (claimyr.com) and got connected to a TWC agent in about 20 minutes. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The agent was able to submit my payment request over the phone and noted in my account that I had tried to submit online during my filing period but couldn't due to the system outage. Saved me from missing my benefits that week.

my cousin works for twc (not unemployment department) and she just texted me that they're having a major database issue today. apparently started last night during some update they were doing. she says they're working on it but no eta yet. might wanna wait til tomorrow if u can

Just to provide some clarity here: TWC does have a policy regarding system outages that affect filing deadlines. If their system is officially down and prevents you from submitting your payment request on your assigned day, they should extend the deadline without penalty. However, you need to: 1. Document your attempts to file (screenshots of errors, times you tried to access the system) 2. Continue trying to submit throughout the day if possible 3. Try the Tele-Serv system as a backup (800-558-8321) 4. If all else fails, contact TWC as soon as their system is back up If you've missed your filing day due to a system outage, call TWC directly and explain the situation. Request that they document in your file that you attempted to file on your assigned day but were unable to due to the system outage. In most cases, they'll allow you to submit late without penalty if the outage is verified. The most important thing is to be persistent and document everything. This happens a few times a year, unfortunately, but TWC generally makes accommodations for these situations.

UPDATE: Just wanted to let everyone know the website is working again! I was able to submit my payment request just now (11:45pm). If today was your filing day too, try again tonight! The system seems much faster than usual too.

This is such a relief to see it's working again! I was getting so stressed about missing my filing deadline. For anyone who might face this in the future, I found that clearing my browser cache and cookies helped when the site first came back online - it seemed to load faster that way. Also want to echo what others said about taking screenshots of error messages - that documentation really is important if you ever need to prove you tried to file on time. Thanks everyone for sharing your experiences and tips throughout this whole ordeal!

Wow, what a day! I was refreshing the TWC site every 30 minutes since this morning and getting nowhere. Finally got through around midnight and submitted successfully. This whole experience really highlights how unreliable their system can be - it's scary knowing that our benefits depend on a website that crashes this often. I'm definitely going to save all the backup phone numbers and resources people shared here (especially that Claimyr service). Thanks to everyone who kept updating throughout the day - it really helped knowing I wasn't the only one dealing with this mess!

Just wanted to add my experience from today - I'm in the same boat as everyone else! Started trying at 6 AM and kept getting that "System temporarily unavailable" message. What made it even more frustrating is that I could see parts of the site loading (like my account dashboard) but then it would crash when I tried to actually submit my payment request. I ended up trying that Tele-Serv number someone mentioned earlier and while it took about 45 minutes of calling back repeatedly, I finally got through and was able to complete my request over the phone. The automated system seemed more stable than the website today. For anyone still having trouble, don't give up! And definitely keep those screenshots of error messages - I took about 20 of them throughout the day just to be safe.

This whole situation has me thinking - maybe we should create some kind of group chat or notification system for when TWC goes down like this? I spent half my day panicking and refreshing the site when I could have been doing other things if I knew it was a widespread issue. Seeing everyone's updates here was so helpful, but I only found this thread by chance when I was searching for answers. It would be amazing if we had a way to quickly alert each other when the system crashes so nobody has to stress alone. Plus we could share real-time updates about when it's working again, like Mia did tonight. Just a thought - this community really proved how valuable it is to have people looking out for each other!

I'm so glad I found this thread! I've been dealing with the same issue all day and was starting to panic that I'd miss my filing deadline. Reading through everyone's experiences and solutions has been incredibly helpful - especially the tips about taking screenshots, trying the Tele-Serv number, and that Claimyr service. It's frustrating that TWC's system is so unreliable, but it's reassuring to know there's a whole community here who understands what we're going through. I love the idea someone mentioned about creating a Discord or group chat for real-time updates during outages like this. Count me in if that happens! For now, I'm going to try the website again tonight based on the updates that it's working. Thanks everyone for sharing your experiences and keeping each other informed throughout this stressful day!