TWC website down today? Can't access my unemployment account

yep its down for me too... tried 3 times already today. so annoying when ur payment depends on it!!

OMG SAME!! I've been trying since 6:30 this morning and nothing works! Called the automated line and it's also giving me errors. This is SO TYPICAL of TWC - always breaking down right when we need it most!!! My bills are due next week and I CANNOT miss this payment request. Anyone know if they have a backup system?

This happened to me last month too. Their system seems to crash a lot lately... I missed my filing day and had to call them every day for a week to finally get someone to help me. Lost a week of benefits because of it. So frustrating.

I work in IT and I'm also on unemployment right now. From what I can tell, the TWC system is experiencing major server issues today. It's not just the unemployment portal - the whole TWC website seems to be having intermittent outages. I checked their Twitter account and they haven't posted any updates about the outage yet, which is pretty frustrating. For those who need to submit payment requests today: keep trying periodically. These outages typically get resolved within 24 hours. If you're concerned about missing your request window, take screenshots of the error messages as evidence that you tried to submit on your assigned day. This documentation can help if you need to appeal later.

If you need to reach TWC urgently about this issue, I'd recommend using Claimyr to get through to an agent. I was in a similar situation with the system being down during my filing period last month, and after trying for hours to get through the regular phone lines, I tried Claimyr (claimyr.com) and got connected to a TWC agent in about 20 minutes. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The agent was able to submit my payment request over the phone and noted in my account that I had tried to submit online during my filing period but couldn't due to the system outage. Saved me from missing my benefits that week.

my cousin works for twc (not unemployment department) and she just texted me that they're having a major database issue today. apparently started last night during some update they were doing. she says they're working on it but no eta yet. might wanna wait til tomorrow if u can

Just to provide some clarity here: TWC does have a policy regarding system outages that affect filing deadlines. If their system is officially down and prevents you from submitting your payment request on your assigned day, they should extend the deadline without penalty. However, you need to: 1. Document your attempts to file (screenshots of errors, times you tried to access the system) 2. Continue trying to submit throughout the day if possible 3. Try the Tele-Serv system as a backup (800-558-8321) 4. If all else fails, contact TWC as soon as their system is back up If you've missed your filing day due to a system outage, call TWC directly and explain the situation. Request that they document in your file that you attempted to file on your assigned day but were unable to due to the system outage. In most cases, they'll allow you to submit late without penalty if the outage is verified. The most important thing is to be persistent and document everything. This happens a few times a year, unfortunately, but TWC generally makes accommodations for these situations.

UPDATE: Just wanted to let everyone know the website is working again! I was able to submit my payment request just now (11:45pm). If today was your filing day too, try again tonight! The system seems much faster than usual too.