TWC login keeps rejecting password after reset - temp password not working either

same thing happened to me last month!! the system is broken af. try logging in using a different browser, that worked for me when chrome kept rejecting my password

This is a common issue with the TWC system, especially after their recent website updates. Here's what you need to do: 1. Clear your browser cache and cookies completely 2. Wait at least 30 minutes before trying again (the system needs time to process the reset) 3. Make sure you're using the EXACT temporary password - it's case sensitive 4. Try typing your username and password in a text editor first, then copy/paste to avoid typos 5. If you're still locked out after trying these steps, you might need to call TWC to have them manually reset your account

Are you typing your SSN correctly? I always mess up and put dashes in mine and it rejects it. Also make sure caps lock isnt on for the password!

The TWC login system is GARBAGE!!!! This happens to me literally EVERY OTHER MONTH. Their tech team obviously doesn't care about fixing it. I've had to call them 3 times this year already just to reset my account. Good luck getting through on the phone though - you'll be on hold for 4+ hours if you even get through at all. This state seriously needs to invest in better unemployment systems instead of making it impossible for people to access benefits they're ENTITLED TO.

I work with TWC claims frequently, and this login issue typically happens when there's a synchronization problem between the password reset system and the main database. Follow these steps in this exact order: 1. Wait a full hour after requesting a reset (the system batch-processes these) 2. Use the temporary password with exact capitalization 3. When prompted to create a new password, do NOT use any special characters - stick to letters and numbers only 4. Avoid using any part of your previous passwords If you're still having trouble after trying those steps, there may be a security flag on your account that requires agent assistance. Unfortunately, the regular TWC phone lines are extremely busy and you might not get through in time for your payment request deadline.

I had this EXACT issue last week and wasted 2 days trying to fix it myself. After trying literally everything (different browsers, clearing cache, waiting overnight), I finally got through to TWC using Claimyr.com - it got me connected to an agent in about 20 minutes instead of calling for hours. The agent had to unlock my account from their end because apparently after too many failed attempts, the system puts a 24-hour security hold that only they can remove. You can see how it works in this video: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. Totally worth it since I was about to miss my payment request deadline too.

maybe try calling the tele-serv number instead? sometimes you can request payment that way even if you cant get into the website. the number is 800-558-8321. just use your ssn and pin

Just checking back - were you able to solve your login issue? If you're still having problems, make sure you're going to the correct TWC login page. They recently changed some URLs and sometimes Google search results point to outdated pages.

bookmarking this thread cuz i know this will happen to me again lol

Glad you got it sorted out! For future reference, I've found that TWC's system also has issues if you're using a VPN or if your IP address changes frequently. Sometimes switching to mobile data or a different network can help if you're still getting locked out after trying all the browser fixes. Also, pro tip - screenshot your successful login page once you get in, so you know you're always going to the right URL next time!

I just went through this same nightmare last week! The TWC login system is so finicky. One thing that worked for me that I don't see mentioned yet - try logging in during off-peak hours like early morning (6-8 AM) or late evening (after 9 PM). The system seems to have fewer glitches when there's less traffic. Also, if you're on a work computer or shared network, sometimes their firewall settings interfere with the TWC site. I had to use my personal phone's hotspot to finally get through. Hope this helps someone else avoid the stress!

I'm dealing with this exact same issue right now! Been locked out for 3 days and getting desperate since my payment request deadline is coming up fast. I tried most of the suggestions here but still no luck. One thing I noticed is that when I request a password reset, the email comes from a different domain than it used to - has anyone else noticed this? I'm wondering if they changed their email system and maybe that's why the temporary passwords aren't syncing properly with the login database. Going to try the Tele-Serv backup option mentioned by @Marcelle Drum while I keep troubleshooting the website login. This whole system is such a mess!

I just want to add one more potential solution that helped me when I was stuck in this same login nightmare - check if you have any browser extensions that might be interfering! I had a password manager extension that was auto-filling my old password even after I cleared my cache. I had to disable all extensions and try logging in with a completely clean browser session. Also, make sure you're not copying and pasting the temporary password with any extra spaces - I learned this the hard way after failing multiple times only to realize there was an invisible space at the end. The TWC system is incredibly sensitive to even the smallest formatting issues. Really glad to see @Jungleboo Soletrain got their issue resolved - gives me hope that this system isn't completely broken, just extremely finicky!

I've been lurking in this community for a while dealing with similar TWC issues, and this thread is pure gold! Just wanted to add that if you're still having problems after trying all these great suggestions, there's one more thing to check - make sure your browser isn't blocking third-party cookies. The TWC login system uses some kind of session tracking that requires cookies to be enabled. I spent hours troubleshooting before realizing my privacy settings were too strict. Also, if you use multiple devices (phone, tablet, computer), try logging out of ALL devices first before attempting the password reset. Sometimes the system gets confused if there are multiple active sessions. Thanks everyone for sharing your experiences - it's really helpful to know we're not alone in this struggle with their buggy system!

Just wanted to share my experience from last month - I had the exact same issue and it turned out to be related to my browser's autocomplete feature. Even after clearing cache and cookies, my browser was still trying to autofill my old username format (I had been using my email instead of just my SSN). Once I manually typed everything fresh without any autofill suggestions, it worked immediately. Also, double-check that you're not accidentally hitting space bar after typing your credentials - I did that without realizing and it kept rejecting my login. The TWC system is super picky about even tiny extra characters. Really glad this thread exists because going through this alone is so stressful when you're worried about missing deadlines!

This thread is incredibly helpful! I'm bookmarking it for future reference. One more tip I'd add from my own experience - if you're using a public computer or library computer, make sure to log out completely and clear the browser data when you're done. I once had login issues for weeks because the library computer I used had cached some old session data that was interfering with new login attempts. Also, for anyone still struggling, I've found that the TWC mobile app sometimes works when the website doesn't - it seems to use a slightly different authentication system. Not sure why, but it's saved me a couple times when I was completely locked out of the web portal. Thanks to everyone who shared their solutions!

Wow, this thread has become the ultimate TWC login troubleshooting bible! I'm dealing with similar issues right now and just tried about 5 different suggestions from here. The combination of clearing cache + waiting the full hour + disabling browser extensions finally got me through! I think the key insight from everyone's experiences is that it's usually not just ONE thing causing the problem - it's often multiple factors working together. The TWC system seems incredibly fragile and sensitive to even minor issues. For anyone still struggling, I'd recommend working through these solutions systematically rather than trying random fixes. Also keeping notes on what worked so you don't have to rediscover the solution next time this inevitably happens again. Thanks to everyone who shared their hard-won knowledge - you've probably saved hundreds of people from missing their payment deadlines!