PA UC website down or am I locked out? Can't access my account today
Is anyone else having trouble getting into the unemployment portal today? I've been trying to log in for the past 3 hours to file my weekly claim, but the page keeps freezing after I enter my SSN and PIN. It doesn't give me any error message saying I'm locked out - the screen just goes blank and nothing happens. I've tried 3 different browsers (Chrome, Edge, and my phone) and getting the same issue. Really stressing because tomorrow is my filing deadline! Is the PA UC site down for maintenance or something?
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Rhett Bowman
ya i cant get in either since this morning... keeps loading forever after i put in my info. probably just maintenance but they never warn us smh
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Danielle Campbell
•Glad it's not just me! Do you know if they usually do maintenance on Tuesdays? I really need to get my claim in by tomorrow.
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Abigail Patel
The system is experiencing technical difficulties today. This happens periodically, especially during their routine maintenance windows which typically occur Tuesday nights. I'd recommend trying again in a few hours - they usually resolve these issues within 4-6 hours. If you're concerned about meeting your filing deadline, remember PA UC allows filing one day late with good cause, and system issues would qualify. Document your attempts with screenshots if possible.
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Daniel White
•I've been trying since 6am!!! This is ridiculous! My bills are due Friday and I NEED this money to clear! Why don't they ever TELL US when they're doing maintenance?? The whole unemployment system is a JOKE. This happened last month too and I had to call for THREE DAYS before getting through!!!
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Nolan Carter
I've worked in IT support and can confirm what looks like a system-wide outage from the symptoms you're describing. The PA UC site is likely experiencing backend database issues rather than regular maintenance (which is usually announced). From what I'm seeing on downdetector, the problem started around 7:30am. When this happened back in January, it took them about 8 hours to fix. If you're worried about your filing deadline, you should call the UC service center to report the issue and get documentation of your attempt to file.
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Danielle Campbell
•Thanks for this info! I've been trying to call but keep getting busy signals. Is there an email address or another way to document that I tried filing today?
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Natalia Stone
I was having the same problem this morning but just got in about 20 minutes ago. Try clearing your cache and cookies completely, then restart your browser. That worked for me! The site seems really slow today though, so be patient after you click buttons.
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Tasia Synder
•I tried that already and still nothing. Just blank screen after I put in my information. This is so frustrating! Third week in a row something goes wrong with my claim.
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Abigail Patel
If you need to reach PA UC urgently about this issue, good luck getting through on the regular phone lines. I recently discovered a service called Claimyr that helped me bypass the busy signals. They basically keep dialing for you until they get through, then connect you directly to a PA UC agent. Saved me hours of frustration when I had a similar issue last month. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2
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Selena Bautista
•does that actually work? sounds kinda sketch to me tbh
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Abigail Patel
•It worked for me - got through to an agent in about 40 minutes instead of spending days redialing. They don't access your unemployment account or anything, they just connect the call. It's basically an auto-dialer service specifically for unemployment offices.
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Danielle Campbell
UPDATE: I just got in! Looks like they fixed whatever the issue was. The site is working but super slow. If anyone is still having trouble, keep trying every 30 minutes or so. I was able to complete my weekly certification just now.
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Tasia Synder
•thanks for letting us know!! gonna try again right now
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Daniel White
•STILL not working for me!! I keep getting kicked back to the login page after it thinks for like 2 minutes. This is RIDICULOUS! Did anyone else file an appeal recently? I'm wondering if they locked certain accounts out.
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Nolan Carter
For those still having issues after the system is reportedly working for others, try these steps: 1. Clear your browser cache completely (not just cookies) 2. Try using incognito/private mode 3. Disable any browser extensions 4. Try a completely different device if possible If none of that works, it's possible your specific account has a different issue. In that case, documenting your attempts and contacting UC directly is your best option. Remember that system issues are considered "good cause" for late filing if you need to explain a missed deadline.
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Danielle Campbell
•Thanks for all the help everyone! I was able to complete my filing. For anyone still having issues, the incognito mode suggestion worked for me when regular browsing was still being glitchy.
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