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By phone. I had a similar experience. I was filing my initial claim and kept getting timed out yesterday. It is supposed to be 120 minutes for the initial claim. And worse I think I answered a question incorrectly on my initial claim. Now I must wait the 24 hours to attempt to fix this.
My friend said u have to call and activate the card even if u dont use it or theyll think ur claim is fraud or something??? is that true?
No, that's not true. Your claim won't be marked as fraudulent if you don't activate the ReliaCard. It's simply sent as a backup payment method. As long as you're completing your weekly certifications and meeting all other UC requirements, your claim remains valid regardless of whether you activate the card.
Just wanted to add my experience - I got the ReliaCard about a week after my eligibility determination too. I was also confused at first! Like others mentioned, PA UC sends it automatically as a backup. I kept mine in my wallet without activating it for months, and my direct deposit worked perfectly the whole time. The one thing I'd suggest is writing down the card number somewhere safe (maybe take a photo) in case you ever need to reference it when calling UC. That way if there's ever a payment mix-up, you can quickly tell them the card details without having to dig around for the physical card.
Mateo Rodriguez
Glad everything worked out for you! This is such useful info for others who might be in the same situation. I've been dealing with PA UC for a few months now and the timing can be really stressful when you're waiting on back pay. One thing I learned is to set up text alerts through the Money Network app - it'll notify you as soon as funds hit your card so you don't have to keep checking manually. Also, if you're still dealing with overdue bills, some utility companies will work with you if you call and explain you're waiting on unemployment benefits. Worth a shot to avoid those late fees!
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Melissa Geary
How about if it was sent Thursday evening like 5:20?
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