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Savannah Glover

PA UC website login error - is the system down for anyone else?

Been trying to log in to the PA unemployment portal since 6 AM to file my weekly claim and I keep getting an error message. Just says 'system error' and kicks me out. Is anyone else having this problem or is it just me? Really need to file today since I'm already at the end of my filing window. Getting super anxious because my rent is due next week and I can't afford any delays in payment. Anyone know if there's scheduled maintenance or if the system is actually down?

Felix Grigori

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ya same problem here. been trying since last night actually. system keeps throwing me some error code that just says 'unable to process request' whatever that means. tried on my phone and laptop, same thing happens. guessing their servers crashed again... happens like once a month anymore i swear

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Ugh, that makes me feel a little better that it's not just me, but now I'm worried about when it'll be back up. Have you tried calling? I tried the main number but it just says they're experiencing high call volume.

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Felicity Bud

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The PA UC system typically does maintenance on Sunday nights into Monday mornings (usually from about 11pm to 6am). However, unscheduled outages do occur occasionally. I just checked their Twitter account (@PALaborIndustry) and they haven't posted any alerts about system issues today. The system might be experiencing temporary problems. Try clearing your cache/cookies or using a different browser. If that doesn't work, waiting a few hours might resolve it if it's just temporary server congestion.

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Thank you! I didn't even think to check their Twitter. I'll try clearing my cache right now. Hope that works because I really can't afford any delays this week.

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Max Reyes

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I WAS ABLE TO GET IN!!! Just worked for me after like 10 tries. Try closing your browser completely (not just the tab) and reopening. I'm using Chrome and it finally worked! Good luck!!

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Felix Grigori

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just tried ur suggestion and still getting the error. what time did u get in? maybe they fixed it for some ppl but not others yet

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I'm having EXACTLY the same issue! Been trying since 7am and getting nowhere. So frustrated with this system!! I've been collecting UC for 2 months now and literally EVERY WEEK there's some new technical problem. Last week it wouldn't accept my work search activities and I had to call like 50 times to get through to someone. The week before that my payment was delayed for no reason. I'm seriously at my breaking point with PA's unemployment system...

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Adrian Connor

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These technical glitches are incredibly frustrating. I had similar issues last month when trying to upload my work search documentation. For what it's worth, even if you can't file exactly on your scheduled day, PA UC does give you that Sunday

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Thanks, that's good to know about Sunday. Still annoying though that we have to deal with this EVERY. SINGLE. WEEK.

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Aisha Jackson

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If ur still having problems getting through on the site u might wanna try calling instead. I know that's not easy either but I used Claimyr (claimyr.com) last time the website was down and got through to an agent in like 20 mins. They have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 - saved me hours of busy signals!

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I've never heard of that service. Does it actually work? I'm desperate at this point but also worried about using third party sites with my unemployment info.

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Aisha Jackson

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yea it worked for me twice now. they dont ask for any sensitive info they just connect you with an agent. easier than redial for 3 hours straight lol

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i just talked to my neighbor who works for the state (not UC but different department) and he said theres a big server issue today affecting multiple state systems not just unemployment. they're working on it but might be a few hours before its fixed completely.

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Thanks for the insider info! That helps a lot. I'll stop panicking and try again later this afternoon.

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Felicity Bud

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UPDATE: PA Labor & Industry just posted on Twitter that they're experiencing technical difficulties with the UC system. They're working to resolve it and recommend trying again after 2pm today. They've also extended the filing window by one day for anyone affected by this outage. Here's the direct link to their announcement: https://twitter.com/PALaborIndustry/status/2025...

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THANK YOU for this update! The extended filing window is a huge relief. I'll try again after 2.

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At least they acknowledged it this time! Thanks for sharing the update.

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UPDATE: I just got in! System seems to be working now (3:15pm). Was able to file my weekly claim without any issues. Hope everyone else can get through now too!

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Max Reyes

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Me too! Finally working properly. Filed mine just now!

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Felix Grigori

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still getting errors on my end 😫 gonna try again tonight i guess

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QuantumQuest

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@Felix Grigori Try using incognito/private browsing mode! I had the same issue where it was still showing errors even after others said it was working. Turns out my browser was holding onto some cached error pages. Opened an incognito window and got right in. Worth a shot!

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