Regarding your question about timeline - voluntary quit cases with complex circumstances like yours typically take 4-6 weeks for initial determination in PA. If denied and appealed, the appeal hearing is usually scheduled 3-4 weeks after you file the appeal. The referee typically issues a decision within 7-10 days after the hearing. So worst case, you're looking at about 10-12 weeks from initial filing to final appeal decision. Make sure you continue filing your weekly claims during this entire process, even if initially denied!

Oh! Don't forget that when you get that questionaire thing it comes with a DEADLINE. I think maybe just 7 days? My friend missed it and had to start her whole claim over from scratch! Check your portal and email everyday so you don't miss anything they send you.

Quick update on my situation from last month - after I got through to the agent and they manually processed my certification, the payment still posted within the normal timeframe (2 business days for me). So if you can actually reach someone, they can definitely help solve this without making you wait until 8/27.

i miss the pandemic unemployment when u could actually talk to someone lol. pa uc has been garbage since way before that tho

Good news - I just checked the UC website and they recently updated their postponement policy. They now allow you to submit postponement requests online through your dashboard. Might be faster than waiting for mail forms or faxing things in. Look for the "Appeal Hearing Actions" section after you log in.

UPDATE: I just heard from a colleague who works with UC appeals that they're currently processing postponements within 3-5 business days. So you should hear back about your request fairly quickly. Once approved, they typically reschedule 2-3 weeks out, but it can sometimes be longer depending on their backlog.

After reading through this thread, I'd suggest you: 1. Try calling at 7:59am as suggested (this does work better) 2. Consider the Claimyr service if you continue having trouble getting through 3. Gather your evidence about the rule violation situation (especially those text messages) 4. Prepare a clear timeline of both job separations 5. Be ready to explain why you shouldn't be disqualified for either separation Remember that once you do get through to someone, they can often resolve multiple issues in one call. Ask them to review ALL open issues on your claim. Good luck!

UPDATE: I finally got through! Used the Claimyr service after three more days of failed calling attempts. The examiner was able to see all my issues and said my first separation (the early termination during notice period) was actually approved weeks ago but the system hadn't processed it correctly. For the second job, they're sending me a questionnaire about the rule violation situation. They also scheduled a phone interview for next week. The representative said once that's done, I should start receiving payments for the eligible weeks. Such a relief to at least know what's happening now!

Update on your situation? Did you file the Petition to Reopen?

hey btw my cousins friend got denied for UC but then won on appeal. he said the whole system is designed to deny people hoping they wont fight it. dont give up!!