


Ask the community...
Just to follow up on my earlier comment - make sure when you talk to UC, you specifically ask about the work search requirements during medical unavailability. Typically, when someone has an approved medical exemption, they're also temporarily exempt from the work search requirements for those specific weeks. But you need to get this confirmed and documented in his case notes by a representative.
update: I finally got through to someone at UC today after calling for 3 hours straight! They told me I can submit a paper form on his behalf with a doctor's note from the rehab facility. They're also rescheduling his RESEA appointment for late August when he'll be out. Thank you all for the advice - it really helped me figure out what to do!
UPDATE: I finally got in! Followed the detailed steps from @profile2 and waited until 2:30pm. System is working now. For anyone else having this issue - definitely do a full computer restart and try a different browser. Thanks everyone for your help!
Well the site's still not working for me and now I'm completely locked out until tomorrow. My claim is due TOMORROW. This is going to delay my payment, isn't it? I hate this system so much. Every time I think things are going smoothly something like this happens!!!
If you're completely locked out due to too many attempts, you might need to call for a PIN reset. Since your claim is due tomorrow, I'd suggest calling first thing in the morning. Ask specifically for them to both reset your PIN AND put a note in your file about the system issues so your payment won't be delayed. They can make exceptions for technical problems on their end.
One more important point: While your Board appeal is pending, make sure you continue filing your weekly claims! If you win your appeal, you'll only get paid for weeks you properly certified. Many people stop filing during appeals and then can't get those weeks paid even if they ultimately win.
Oh! I didn't know this. I actually stopped filing after getting the disqualification. Should I go back and try to file for those missed weeks now? Or just start filing again going forward?
You should file for the current week right away and contact UC about the missed weeks. In some cases, they'll allow you to backdate certifications if you can show good cause for missing them (like being confused after a disqualification). But regardless, definitely start filing weekly claims again immediately.
Welcome to PA UC where the rules are made up and your evidence doesn't matter! Seriously though, make sure you use the exact magic words "necessitous and compelling" in your Board appeal. The whole system runs on these specific legal terms. I got denied TWICE before I figured this out, then won my third appeal using those exact words even though I was saying the same thing all along. RIDICULOUS system.
my cousin works for PA careerlink and she says they got a whole department just to handle these kinda glitches lol
UPDATE: Issue RESOLVED! I followed the advice about checking my CareerLink data sharing settings and sure enough, that permission was turned off. I enabled it, then called UC using that Claimyr service (which actually worked really well). The agent confirmed they could now see my registration and manually cleared the red warning. She also noted my recall date exemption in my file to prevent future issues. Thanks everyone for your help! What a relief!
Christian Burns
UPDATE: I used Claimyr this morning and actually got through to a person! The representative said my claim did go through but got flagged because of the late filing. She said the system automatically puts claims like mine into a review status, which is why I couldn't see it. She released the hold and said my claim should show up in my dashboard within 48 hours. I'll post another update when I see it. Thank you everyone for the help and advice during my panic mode!
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Muhammad Hobbs
•Great news! Just make sure to check your dashboard tomorrow as well. Sometimes it updates faster than they estimate. And remember to file your weekly certification on your regular day this week, even if the claim still isn't visible yet.
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Sasha Reese
glad u got help! wish id known about that service months ago lol. let us know if u actually get paid!
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Christian Burns
•Will do! The rep did say I'll probably have an "issue" for the late week that will need to be reviewed, but that my regular weeks going forward should process normally. Fingers crossed!
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