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I'm in the same boat. Been trying to change my direct deposit info for weeks. This system is so broken 😫
Preach! 🙌 The whole unemployment system needs a major overhaul
Pro tip: if you can't get through on the main line, try calling right when they open. I got through in like 5 minutes last week!
What time do they open? Might have to set an alarm lol
They open at 8am in my state. Check your local office hours!
I was denied because I forgot to for the pacareerlink site. I've just registered, but when I try to submit a new claim I'm told I have to call. Is there a way to submit a new claim without calling?
To all those having trouble reaching a human at Pennsylvania Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/CEPETxZdo9E
Naila Gordon
Just wanted to add - save a copy of any email correspondence between you and your employer about your sick days. Also, make sure you understand the difference between being fired for cause (misconduct) versus being fired for performance issues. In PA, you generally qualify for UC if you were fired for performance reasons, but not for willful misconduct. Since you had doctor's notes for your absences, that strongly supports your case.
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Ben Cooper
Thank you all so much for the advice! I just submitted all my evidence (doctor's notes, text messages showing I notified my boss about being sick, and a written statement). Feeling much more confident now. I'll update after the hearing!
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