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Just wanted to add - save a copy of any email correspondence between you and your employer about your sick days. Also, make sure you understand the difference between being fired for cause (misconduct) versus being fired for performance issues. In PA, you generally qualify for UC if you were fired for performance reasons, but not for willful misconduct. Since you had doctor's notes for your absences, that strongly supports your case.
Quick update for everyone: legislative inquiries are currently taking about 12-15 business days to process according to what my rep's office told me last week. This is longer than it was a few months ago (was 7-10 days). They're prioritizing claims with impending evictions or utility shutoffs, so definitely mention if that applies to your situation. Also, make sure your state rep's office submitted an actual "legislative inquiry" and not just an email. There's a specific process they need to follow for it to get properly expedited.
I finally resolved my IDme issue last month after similar frustrations. Here are the exact steps that worked for me: 1. Complete a new IDme verification through their website directly (not through the PA UC portal) 2. After verification, take screenshots of your completed verification and confirmation 3. Email those screenshots to UCHelp@pa.gov with your claim number in the subject line 4. Call the PA UC number at exactly 7:59am (right before they open) - this increased my chances of getting through 5. When connected, ask specifically for a "manual synchronization of IDme verification" It took about 4 days after these steps, but my claim finally processed. Hope this helps someone else stuck in this nightmare!
UPDATE: Finally got through using the Claimyr service mentioned above! After 4 weeks of nothing, I had a PA UC rep on the phone within 45 minutes of trying Claimyr. The rep confirmed my IDme verification was actually complete on their end but hadn't updated in their system. She manually released my claim and my payment should process in 2-3 business days. For anyone else stuck in this mess, getting to an actual human was the only solution. The rep said they're seeing tons of these "stuck in verification" issues and only a live person can fix them. Worth every penny to not spend weeks more waiting!
This is exactly what I've been saying! The system is DESIGNED to create these obstacles. Glad you got through but it's ridiculous you had to pay a third-party service to access a government benefit you're entitled to. The whole system needs to be rebuilt from scratch.
Good to hear you got resolution! For anyone else reading this thread later - if you do get through to a rep, be sure to ask them to add notes to your file about the manual verification. This helps if you end up with the same issue during your benefit year, as they can see it was previously resolved.
my friend works at the unemployment office and she said they're super backed up right now because of seasonal construction layoffs. they get thousands of new claims in march when projects don't start back up on schedule and it slows everything down. but she said if u got your confirmation number ur fine
UPDATE: My status just changed to 'payment in process' this morning! Should hit my Money Network card tomorrow according to the portal. Thanks everyone for the reassurance (and the panic lol). I'll definitely try to be more patient next time, but also not wait too long if there seems to be a real problem.
Luca Marino
This happens every holiday. My brother works for a bank and says all the ACH transfers get backed up after federal holidays. Its not just unemployment its everything. One time my paycheck was 3 days late after 4th of July weekend and I about had a heart attack lol
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Diego Flores
For future reference, always give payments 2-3 business days after holidays to process. Also, if you're cutting it close with bills, remember you can request your payment method be changed from direct deposit to paper check or vice versa through your dashboard. Some people find one method faster than the other depending on their bank. Glad your payment arrived!
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Omar Zaki
•That's good advice about the payment methods! I didn't know you could switch between them. Might try paper check next time to see if it's any faster. Thanks again everyone!
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