Pennsylvania Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Demi Hall

Just wanted to follow up - how's your claim status looking now? Has the second issue been resolved or are you still waiting?

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Update: I used that Claimyr service to get through to someone on the phone yesterday! The rep told me the first issue was a wage verification that got resolved, and the remaining issue is about my separation reason. They're sending me a questionnaire I need to fill out. At least now I know what's happening! Thanks everyone for the help and advice.

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That's great news! So glad you were able to get through and get some real answers. Getting that questionnaire filled out promptly should help move things along. Hopefully you'll see some movement on your claim soon once they review your separation reason response. Keep us posted on how it goes!

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That's awesome that you got through with Claimyr and finally have some clarity! I've been following your situation and it's so frustrating how they don't communicate what the actual issues are. At least now you know it's a separation reason questionnaire - those are usually pretty straightforward to fill out. Just make sure you're honest and detailed about why you left your job. Once you submit that, hopefully the last issue will clear quickly and you'll get all your backpay. Thanks for updating us - it gives hope to those of us still stuck in limbo!

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This is such a relief to hear! I've been dealing with similar open issues and the lack of communication from PA UC has been driving me crazy. It's encouraging to see that Claimyr actually works - I've been hesitant to try third-party services but hearing success stories like this makes me want to give it a shot. The separation reason questionnaire shouldn't be too complicated, just make sure you have all your documentation ready when you fill it out. Fingers crossed your claim gets approved quickly now that you know what they need!

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That's such a stressful situation to be in, but I'm glad you got some clarity here! I went through something similar a few years ago with unstable employment in the restaurant industry. One thing I learned is to also keep track of your exact start/end dates and hours worked at each job - UC sometimes asks for really specific details when you have multiple employers in your base year. Also, if you do end up needing to file again, try to do it online first thing Monday morning around 6 AM - that's when I've had the best luck getting through their system without crashes. Wishing you the best with your new position!

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That's really good advice about keeping detailed records and the Monday morning filing tip! I've been pretty good about saving my pay stubs and employment letters, but I'll make sure to note down exact dates and hours too. The 6 AM thing is genius - I never would have thought of that timing. Hopefully I won't need to use any of this info, but it's reassuring to know there are strategies that actually work. Thanks for sharing your experience!

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I've been following this thread and it's really helpful! Just wanted to add that when you do file a new claim (hopefully you won't need to), make sure to report ALL your employers from your base year period, even if some were short-term. I made the mistake of only reporting my longest job when I filed and it delayed my claim processing by weeks while they verified everything. Also, if you're worried about the pattern of layoffs looking suspicious, consider getting a letter of recommendation from supervisors at your previous jobs that mention your good performance - it can help show the layoffs truly weren't performance-related. Best of luck with the new job!

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Just wanted to jump in here as someone who's been collecting UC benefits for about 8 months now. That first payment anxiety is so incredibly real - I remember literally losing sleep waiting for mine to hit! The good news is that PA's system is actually pretty reliable once you understand the timing. I use PNC and my deposits consistently arrive on Wednesday evenings around 11pm when the issue date is Monday. One thing I wish someone had told me early on is to screenshot your dashboard whenever you see that transaction number appear - it's helpful for your records and gives you peace of mind if you ever need to reference specific payment details later. Also, don't be surprised if your bank's customer service can't see pending UC deposits in their system - they often don't show up until they actually post to your account, which can add to the anxiety if you call to check. The waiting gets so much easier after this first one when you know your bank's specific pattern. Your transaction number means the money is definitely coming - just takes patience those first few times!

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Ava, thank you so much for sharing your experience! The screenshot tip is brilliant - I never would have thought about keeping records like that but it makes total sense for tracking payments and having documentation if issues come up. Your point about bank customer service not being able to see pending UC deposits is really important to know too - that would have definitely added to my anxiety if I had called and they couldn't see anything! It's so reassuring to hear from someone who's been in the system for 8 months that it really does become predictable and reliable. PNC at 11pm Wednesday sounds super consistent. I'm feeling so much more confident about this whole process after reading everyone's real-world experiences. Can't wait until I have my own reliable pattern figured out like you do!

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Just wanted to chime in as someone who went through this exact anxiety about 6 months ago! That feeling of seeing the transaction number but waiting for the actual deposit is nerve-wracking, especially when you're depending on it for bills. In my experience with US Bank, once that transaction number shows up, it's exactly 2 business days until the money hits - mine always arrives at 6:30am like clockwork. The key thing to remember is that PA has already done their part once you see that number - from that point it's just the normal banking system doing its thing. One tip that saved me a lot of stress: create a simple calendar reminder for when to expect the deposit based on your issue date, accounting for weekends. That way you're not checking your account every few hours like I was doing! Also, once you get a few payments under your belt, you'll actually appreciate how predictable the timing becomes - it makes budgeting so much easier. Your money is definitely on its way, just hang tight!

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Nina, this is exactly what I needed to hear! The calendar reminder idea is so smart - I've been driving myself crazy checking my account constantly throughout the day. US Bank at 6:30am sounds incredibly reliable, and I love how you explained that once PA does their part with the transaction number, it's just the normal banking process from there. That really helps put it in perspective! I'm definitely going to set up a calendar reminder so I know exactly when to expect it rather than this anxious constant checking. It's amazing to think that in a few months I'll actually appreciate the predictability for budgeting like you mentioned. Right now it just feels so uncertain, but hearing from everyone who's been through this gives me so much confidence. Thanks for the reassurance and practical tips!

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I'm in a similar boat - just got denied at my referee hearing last month and filed my Board appeal two weeks ago. Reading through all these responses is really encouraging, especially hearing from people who actually won their appeals after losing at the referee level. My case also involves attendance issues due to medical problems (chronic migraines), and like you, I had documentation but the referee seemed to focus more on the company's policy than the medical necessity of my absences. The whole hearing felt like the referee had already made up their mind before I even spoke. I'm definitely going to take the advice here about focusing on legal errors in my appeal rather than just repeating my story. It sounds like the Board really does look at whether the law was properly applied, which gives me hope since I feel like the referee completely ignored the medical exemptions in PA law. Thanks for posting this question - it's exactly what I needed to read today. We've got to stick together and not let this broken system defeat us!

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@Maya Diaz I m'so glad this thread is helping you too! Chronic migraines are definitely a legitimate medical condition and should absolutely qualify for the good "cause exception." It sounds like we both had referees who didn t'properly consider the medical documentation aspect of PA UC law. Reading everyone s'advice here has really shifted my perspective from just feeling defeated to understanding this is actually a winnable legal process if we approach it correctly. The fact that multiple people have shared success stories at the Board level gives me hope that the system isn t'completely broken, even though it definitely feels that way after losing at the referee hearing. I m'planning to completely rewrite my appeal letter this weekend based on all the great advice here about focusing on legal errors rather than just restating facts. We should definitely keep each other updated on how our appeals go! Good luck with yours - sounds like you have solid grounds for reversal too.

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I can't speak to the PA system specifically, but I went through a similar Board appeal process in another state and won after being denied at the hearing level. The key thing that helped me was getting advice from a legal aid clinic - they helped me understand that Board appeals are really about legal interpretation, not relitigating the facts. In my case, the referee had applied the wrong standard for what constitutes "misconduct" when medical issues are involved. The Board corrected that error and overturned the decision. From what I'm reading here, it sounds like you have strong grounds for appeal, especially with the ER documentation for those notification timing issues. That's exactly the kind of situation where a referee might misapply the "willful misconduct" standard. One thing I'd add to all the great advice here - if you can find any free legal resources or worker advocacy groups in PA, they might be able to help you frame your appeal letter in the most effective way. Sometimes having someone with legal experience review your arguments can make a big difference in how you present the case to the Board. Don't give up - the statistics show these appeals succeed more often than people think!

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Thank you so much for sharing your experience from another state! It's really reassuring to hear that Board appeals across different states seem to focus on similar legal interpretation issues rather than just rehashing facts. Your point about legal aid clinics is excellent - I hadn't thought about reaching out to worker advocacy groups here in PA. I'm definitely going to look into free legal resources in my area. Having someone with legal experience review my appeal letter before I submit it could make a huge difference, especially since I'm not trained in legal writing and want to make sure I'm framing the legal errors correctly. Your success story, along with all the others shared here, is giving me so much more confidence that this isn't a hopeless situation. The fact that referees sometimes misapply the "willful misconduct" standard when medical issues are involved seems to be a common theme, which suggests the Board is used to correcting these types of errors. Thanks again for the encouragement and practical advice - it means a lot to hear from someone who's been through this process and came out successful on the other side!

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I went through this exact same situation about 6 months ago when my benefit year renewed and I had that dreaded "needs staff review" status. After reading through all these incredible strategies everyone has shared, here's what I'd recommend based on what actually worked for me: 1. **Start with the email approach today** - Send a detailed message to UCHelp@pa.gov with your full name, last 4 SSN digits, and explain your specific verification issue. This gives you a paper trail while you try other methods. 2. **Try the Tuesday 8:00 AM sharp strategy** - Set multiple alarms for 7:55 AM, have the number ready, and dial exactly at 8:00. Use the button sequence: 1 for English, 3 for filing claims, then 0 for an agent. 3. **Download an auto-redial app** - This was a game changer for me. Let it run while you do other things instead of manually dialing hundreds of times. 4. **Keep filing your weekly claims no matter what** - This is crucial! Even with the open issue, you need to maintain your filing dates to get backpay once it's resolved. The combination of persistence and timing is everything with this broken system. I probably made 200+ call attempts over two weeks, but when I finally got through, the agent resolved everything in 15 minutes. Don't give up - this thread proves that people do eventually get through with the right approach!

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This is such a comprehensive and well-organized action plan - thank you so much for laying it out step by step! I really appreciate you sharing the specific timing and button sequence that worked for you. The auto-redial app suggestion keeps coming up in this thread so I'm definitely downloading one tonight. Your point about maintaining the paper trail with the email while trying other methods is really smart too. It's both encouraging and sobering to hear that it took 200+ attempts but only 15 minutes once you got through - really shows how broken the system is but also that persistence does pay off. I'm feeling much more confident about tackling this systematically now instead of just randomly calling and hoping for the best. Thanks for taking the time to synthesize all these strategies into a clear roadmap!

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I just went through this exact situation two weeks ago! The frustration is real but there are definitely ways to get through. Based on my experience and reading all these great suggestions, here's what I'd do if I were in your shoes: **Immediate action:** Send that email to UCHelp@pa.gov today with your full name, last 4 SSN digits, and detailed explanation of your verification issue. This creates a paper trail and sometimes they actually respond faster than getting through by phone. **Phone strategy:** Try calling Tuesday or Wednesday at exactly 8:00 AM using the sequence everyone mentioned (1-3-0). Download an auto-redial app tonight - "Auto Redial" worked great for me. Set it to redial every 30-45 seconds and let it run while you work on other stuff. **Most important:** Keep filing your weekly claims even with the open issue! I made the mistake of stopping for a week thinking I couldn't file, and it delayed my backpay. I probably made 150+ attempts over 10 days but when I finally got through, the agent fixed my benefit year renewal issue in about 20 minutes. The system is completely broken but persistence really does work. Don't lose hope - between the email approach and the systematic calling strategy, you'll get this resolved. Keep us posted on what works for you!

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