Back to Pennsylvania Unemployment

Rosie Harper

PA UC open issue count dropped from two to one - is my claim finally being processed?

I'm kinda freaking out right now, but in a good way? I've been checking my PA unemployment dashboard obsessively for the past 5 weeks. This whole time it's been showing TWO open issues and absolutely zero movement. I even sent messages through the portal that never got answered. But this morning when I logged in, there's only ONE open issue showing! Does this mean someone is finally looking at my claim? Has anyone else had this happen? Does dropping from 2 issues to 1 usually mean they're working on it, or is this just a system glitch getting my hopes up? I'm about to run out of savings and really need this to come through soon.

Yea that's happening to everybody. System glitches all the time don't get excited lol. My claim went from 3 issues to 1 then back to 2 then approved with no explanation

0 coins

Really? Ugh that's so frustrating. How long did yours take from start to finish?

0 coins

It's actually a good sign! When the number of open issues decreases, it typically means an examiner has resolved at least one of the issues on your claim. The PA UC system updates as examiners work through each separate issue, so seeing one disappear usually indicates progress. Keep checking your dashboard and correspondence section daily, as they might request additional information for the remaining issue.

0 coins

Thank you so much! That gives me some hope. I'll keep checking for messages. Do you know roughly how long it usually takes for them to resolve the second issue after the first one?

0 coins

This happened to me too!! One issue disappeared and then nothing for 2 weeks and I was going crazy. Then suddenly everything was approved and I got backpay for all weeks.

0 coins

THE SYSTEM IS A COMPLETE DISASTER!!!! I had 4 issues, then 2, then 3 again, then finally approved after THREE MONTHS of waiting. They never even told me what the issues were! Just keep filing your weekly claims NO MATTER WHAT so you get all your backpay when they finally fix it. And don't trust anything you see online - the only thing that matters is when the money hits your account.

0 coins

Three months?? I can't wait that long! Did you try calling them to speed things up?

0 coins

Usually when an issue disappears, it means an examiner reviewed and resolved that specific issue. However, they still need to review the remaining issue before your claim can be approved for payment. There's no guaranteed timeline as it depends on their current workload and the complexity of your specific issue. Keep filing your weekly claims while you wait so you'll receive all eligible backpay once approved.

0 coins

this happend to me to but then anoter issue came up right after they took one off smh

0 coins

Have you tried calling them? I was stuck with open issues for weeks and couldn't get through on the phone at all - constant busy signals. I finally used Claimyr (claimyr.com) and got through to an actual person in about 30 minutes. They were able to tell me exactly what my remaining issue was and what I needed to provide to resolve it. Totally worth checking out their video demo: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 - saved me weeks of waiting and wondering!

0 coins

I've been trying to call every day but always get busy signals! I'll check this out, thanks for the recommendation. I'm desperate to talk to a real person at this point.

0 coins

mines been stuck on 1 issue since february lol nobody ever looks at these things

0 coins

If your claim has been stuck with an open issue since February, you should definitely contact them directly. That's an unusually long wait time, even for PA UC. There might be something specific they need from you that wasn't communicated properly.

0 coins

my cousin works for uc and she says they fix issues in batches so if 1 disappared they probably resolved it and ur next batch will be looked at soon good luck

0 coins

Oh that's good to know! Thanks for the inside info. Fingers crossed they get to my second issue soon.

0 coins

Just wanted to follow up - how's your claim status looking now? Has the second issue been resolved or are you still waiting?

0 coins

Update: I used that Claimyr service to get through to someone on the phone yesterday! The rep told me the first issue was a wage verification that got resolved, and the remaining issue is about my separation reason. They're sending me a questionnaire I need to fill out. At least now I know what's happening! Thanks everyone for the help and advice.

0 coins

That's awesome that you finally got some answers! It's such a relief when you actually know what they need instead of just waiting in the dark. Hope you get that questionnaire filled out quickly and everything moves forward smoothly from here.

0 coins

That's awesome that you got through with Claimyr and finally have some clarity! I've been following your situation and it's so frustrating how they don't communicate what the actual issues are. At least now you know it's a separation reason questionnaire - those are usually pretty straightforward to fill out. Just make sure you're honest and detailed about why you left your job. Once you submit that, hopefully the last issue will clear quickly and you'll get all your backpay. Thanks for updating us - it gives hope to those of us still stuck in limbo!

0 coins

This is such a relief to hear! I've been dealing with similar open issues and the lack of communication from PA UC has been driving me crazy. It's encouraging to see that Claimyr actually works - I've been hesitant to try third-party services but hearing success stories like this makes me want to give it a shot. The separation reason questionnaire shouldn't be too complicated, just make sure you have all your documentation ready when you fill it out. Fingers crossed your claim gets approved quickly now that you know what they need!

0 coins

Exactly! The lack of communication is the worst part - they just leave you hanging with no idea what's wrong or how to fix it. I was skeptical about using a third-party service too, but when you're desperate and can't get through on your own, you'll try anything. The separation questionnaire was actually pretty detailed - they wanted to know everything about my last day, whether I had any warnings, if I quit or was fired, etc. I made sure to be thorough and attach any relevant documents I had. Hopefully that speeds things up! Good luck if you decide to try Claimyr - it really did work for me when nothing else would.

0 coins

Yes, definitely give Claimyr a try if you're stuck! I was skeptical at first too but honestly it was worth every penny to finally talk to a real person who could tell me exactly what was going on. The separation questionnaire was pretty straightforward - just had to explain that I was laid off due to company downsizing and provide some dates. Submitted it yesterday so now just waiting to see if that clears the last issue. Will definitely update here once I hear something! @dd84d3bd2424 thanks for sharing your experience, it really helped me feel less alone in this mess.

0 coins

Exactly! The lack of communication from PA UC is honestly the worst part of this whole process. You're just left wondering what's going on for weeks or months. I'm definitely going to recommend Claimyr to others who are stuck - seems like it's worth the cost just to get actual information about your claim status. @dd84d3bd2424 hopefully filling out that separation questionnaire goes smoothly and you see your claim approved soon!

0 coins

Exactly! The lack of communication from PA UC is the worst part of this whole process. I was so skeptical about using any third-party service too, but when you're desperate and can't get through on your own, it's worth trying. @dd84d3bd2424 definitely keep us updated on how long it takes after you submit that separation questionnaire - it'll help others know what to expect. I'm really hoping this is the final step for you and you get your backpay soon!

0 coins

Thanks so much for the encouragement! I was definitely skeptical about using a third-party service too, but I was getting desperate after weeks of busy signals. The Claimyr rep was really helpful and professional - they knew exactly which questions to ask the UC examiner to get the details I needed. I've got all my employment documents ready to go with the questionnaire. Hoping this final step gets everything moving! Will definitely update once I hear back from them.

0 coins

I was in the same boat a few weeks ago - had two open issues that were driving me insane with no communication whatsoever. One disappeared and then about 10 days later I got approved! The separation reason questionnaire is usually the final step, so you're probably really close now. Just be thorough when you fill it out and include any supporting documents you have. PA UC is terrible at communication but once they have what they need, things can move pretty fast. Rooting for you!

0 coins

Pennsylvania Unemployment AI

Expert Assistant
Secure