Still got PA UC payments with open issue on my claim - is this normal?

Yes, PA UC sometimes continues paying while investigating open issues. It depends on the type of issue flagged. Keep filing your weekly claims and make sure you're available for any calls from them - they might be trying to verify something. You can check your Determination History in your dashboard for any updates or information about what the open issue is.

omg be careful with this!!! i got paid for 6 weeks with an open issue and then they hit me with a massive overpayment when they decided i wasn't eligible!!! now i owe them like $2400 and they're taking 33% of my new benefits to pay it back 😭

This happened to me back in January. Open issue appeared but payments kept coming for about 4 weeks. In my case, they were verifying my previous employer's information because the company had been bought by another business. Eventually the issue cleared itself without me doing anything. Definitely keep filing your weekly claims regardless - if you stop filing and the issue resolves, you won't get paid for those missed weeks.

its all about the TYPE of open issue. some stop payment some dont. depends if its a eligibility issue or just verification issue. ive been on PA UC 3 times in 5 years and its different everytime lol

You should really try to find out what the open issue is about. Have you tried calling the UC service center? I know it's nearly impossible to get through on the phone lines, but I used Claimyr (claimyr.com) last month when I had a similar situation and they got me connected to a PA UC agent in about 20 minutes. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The agent was able to tell me exactly what my open issue was (in my case it was about my availability for work) and I got it resolved right away. Better to be proactive than wait for a potential overpayment notice.

The ENTIRE PA UC SYSTEM is a complete JOKE!!! They flag random "open issues" on perfectly valid claims and then make it IMPOSSIBLE to reach anyone!!! Meanwhile they keep paying some people but cut others off with THE EXACT SAME ISSUE. There's ZERO consistency in how they handle anything!!! I had an open issue for THREE MONTHS before someone finally fixed it. No explanation, no apology, nothing!!! Good luck getting ANY answers from them!!!!

Some additional advice: take screenshots of everything in your account, especially your payment history and the open issue indicator. Document all attempts to contact them. If they later try to claim overpayment, you can show you were acting in good faith by accepting payments the system was releasing to you while also trying to resolve the issue they created. Keep detailed records of all your job search activities too - sometimes open issues are related to work search requirements.

I went through exactly this last month! I kept getting paid for 5 weeks with an open issue. When I finally got through to someone (took forever), they told me it was just because they were verifying my identity and the system keeps paying during that type of review. Everything was fine in the end. Don't stress too much but definitely try to find out what it's about if you can.

my cousin works for the unemployment office (not in PA tho) and she says open issues with continued payment usually arent the serious kind. if they thought u were committing fraud they woulda stopped paying already

UPDATE: I managed to get through to someone at PA UC this morning! The open issue was just verifying my job separation reason - my employer hadn't responded to their initial inquiry on time. The agent removed the flag and said my payments were correct and will continue normally. Such a relief! Thanks everyone for your help and advice!