PA UC open issue changed to 'claim review complete' but still showing - will I get paid?

youll probly get paid. the same thing happen to me in february and the payment came thru even tho the open issue was still showing. sometimes the dashboard takes a few days to update after they finish the review

This is very common with PA UC's system. When your weekly certification says 'expect payment' it's usually a good sign. The dashboard often lags behind the actual claim status. Since a UC rep told you they were reviewing it, and now it shows 'claim review complete,' this typically means they've resolved it in your favor but the system hasn't fully updated to remove the open issue flag on your dashboard. You should receive your payment in 2-3 business days. If you don't receive it by then, that would be the time to contact them again. Also, I recommend checking your payment history tab - sometimes that updates before the dashboard does.

DONT GET YOUR HOPES UP!!! I wont sugar coat this. PA unemployment is a DISASTER and their systems rarely match up with reality. My dashboard has been showing an open issue for 6 weeks even though I've been getting paid! Then suddenly last week my payment stopped with NO explanation! Tried calling 53 TIMES yesterday and couldn't get through. The whole system is designed to frustrate us into giving up!!!!!

I had this exact situation in January. For me, the payment went through normally when it said 'expect payment' even though the dashboard still showed an open issue. The online system is notorious for not updating all screens at the same time. If you need to get through to an agent again (which I don't think you will based on what you've described), I recommend using Claimyr (claimyr.com). I was skeptical at first but their service actually worked for me when I needed to talk to someone about a different issue later. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2

This happens all the time. My sister works for UC (not in claims dept tho) and she says their computer systems are from like 1995 lol. Different parts update at different times. If it says expect payment that's usually good. Doesn't make sense they would tell you to expect money if they disqualified you

Update: You guys were right! The money hit my account this morning even though the dashboard STILL shows the open issue. So weird but I'm not complaining! Thanks for all your help and reassurance when I was freaking out.

So glad to see this worked out for you! This is exactly why I always tell people not to panic when PA UC's dashboard shows confusing information. Your experience is a perfect example of how their different systems don't sync up properly. The "expect payment" message really is the most reliable indicator - I've seen this same pattern play out dozens of times in this community. Thanks for coming back to update us with the good news! Stories like yours help other people going through the same stress.