this is EXACTLY why i tell everyone to record every conversation with UC!! they make "mistakes" all the time and then we have to jump through hoops to fix THEIR errors. the whole system is designed to wear us down until we give up

One final piece of advice: if the Commonwealth Court rules in your favor, it's often a remand back to the UC authorities with instructions to correct the procedural errors. This doesn't automatically mean you'll receive benefits - it usually means you get a new, properly conducted hearing. So be prepared for that possibility and don't assume a win at this level means immediate payment.

Just to add to my earlier comment - if your husband filed online, he should verify that his ID.me verification went through properly. Many claims get stuck because of ID verification issues. Also, having him continue to file weekly will ensure he gets all back pay once approved, and it keeps his claim active in the system.

After seeing all these responses, I highly recommend your husband try to speak directly with an agent. That's the fastest way to find out if there's a specific issue or if it's just in the normal queue. When I finally got through, they found a simple issue that was holding everything up. It's worth the effort to make contact rather than just waiting and hoping.

For your upcoming hearing, make sure you have organized all your evidence and documentation. Have a clear timeline of events written down, and if possible, submit any new evidence before the hearing (at least 5 days prior). During the hearing itself, be concise, stick to facts, and directly address the reason for disqualification. If you were denied due to a voluntary quit, make sure you can clearly explain how it was for a necessitous and compelling reason. If it's a discharge case, be ready to show you didn't commit willful misconduct. Being prepared makes a huge difference in the outcome.

Yes, definitely fax or upload those medical documents and accommodation requests before the hearing! Make sure they're received at least 5 business days before your new hearing date. Medical restrictions that prevent you from working the new schedule can absolutely qualify as a necessitous and compelling reason to quit, but having the documentation is crucial. Also, be prepared to explain exactly how you tried to preserve your employment before quitting (requested accommodation, asked for different shifts, etc). That's a key factor the referee will be looking for.

Just checking back - any updates on your situation? Were you able to get through to anyone who could help?

One more thing I forgot to mention - make sure to continue filing your weekly claims even while this is being sorted out. Once your appeal issue is resolved, they'll release all back payments, but only for weeks you properly certified. Many people forget this step and lose out on backdated payments.

Update: FINALLY got through to Money Network! Was on hold for 45 min but the rep was actually helpful. Turns out my card got flagged because I made a large purchase yesterday and then tried using it at a store I've never used before today. They call it "unusual pattern" or something. They verified my identity and unblocked it right away. For anyone else who has this happen - definitely call the number on the back of your card asap. They asked for my SSN (last 4 digits), birthdate, and to confirm my last transaction amount. Card is working again now! Thanks everyone for your help!

This is kinda off topic but does anyone know when they load the cards each week? I just started getting PA unemployment and my first payment was supposed to be today but nothing's there yet. Is it always late on weekends or should I be worried?