Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update: FINALLY got through to Money Network! Was on hold for 45 min but the rep was actually helpful. Turns out my card got flagged because I made a large purchase yesterday and then tried using it at a store I've never used before today. They call it "unusual pattern" or something. They verified my identity and unblocked it right away. For anyone else who has this happen - definitely call the number on the back of your card asap. They asked for my SSN (last 4 digits), birthdate, and to confirm my last transaction amount. Card is working again now! Thanks everyone for your help!
Glad you got it resolved! Still ridiculous they put us through this stress on weekends when we're just trying to live our lives. But at least you can get your groceries now!
Thanks for updating us! For future reference, you can also set up text alerts for your Money Network card through their website or app. This way you'll get notified immediately if there are any security blocks or issues with your card. It can save you from finding out at the register next time.
This is kinda off topic but does anyone know when they load the cards each week? I just started getting PA unemployment and my first payment was supposed to be today but nothing's there yet. Is it always late on weekends or should I be worried?
Payments typically process on business days, so if your payment was supposed to arrive today (Saturday), it will likely show up on Monday. The first payment often takes longer than subsequent ones. If it doesn't show up by Tuesday, then I'd contact PA UC to check on it.
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Just to add to my earlier comment - if your husband filed online, he should verify that his ID.me verification went through properly. Many claims get stuck because of ID verification issues. Also, having him continue to file weekly will ensure he gets all back pay once approved, and it keeps his claim active in the system.
yeah the ID.me thing caused my claim to get stuck cuz i did it wrong the first time. had to redo it
After seeing all these responses, I highly recommend your husband try to speak directly with an agent. That's the fastest way to find out if there's a specific issue or if it's just in the normal queue. When I finally got through, they found a simple issue that was holding everything up. It's worth the effort to make contact rather than just waiting and hoping.
You're right, I think he needs to be more proactive about this. He's tried calling a few times but gives up after being on hold. I'll let him know about the Claimyr option you mentioned. At this point, we just need some answers.
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Just checking back - any updates on your situation? Were you able to get through to anyone who could help?
Small progress! I called my state rep yesterday and their office took all my info. They said they've been handling dozens of similar cases and have a direct contact at UC who can expedite these issues. They promised to call me back by Friday with an update. I also mailed my withdrawal letter via certified mail yesterday. Fingers crossed!
One more thing I forgot to mention - make sure to continue filing your weekly claims even while this is being sorted out. Once your appeal issue is resolved, they'll release all back payments, but only for weeks you properly certified. Many people forget this step and lose out on backdated payments.
Thank you for this reminder! Yes, I've been religiously filing every Sunday even though no money is coming in. At least when this nightmare is over, I should get a lump sum of all the back payments. That's the only thing keeping me going at this point.
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I finally resolved my IDme issue last month after similar frustrations. Here are the exact steps that worked for me: 1. Complete a new IDme verification through their website directly (not through the PA UC portal) 2. After verification, take screenshots of your completed verification and confirmation 3. Email those screenshots to UCHelp@pa.gov with your claim number in the subject line 4. Call the PA UC number at exactly 7:59am (right before they open) - this increased my chances of getting through 5. When connected, ask specifically for a "manual synchronization of IDme verification" It took about 4 days after these steps, but my claim finally processed. Hope this helps someone else stuck in this nightmare!
I sent multiple emails to UCHelp@pa.gov and NEVER received a single response. Total black hole. Did they actually respond to you or did calling do the trick?
UPDATE: Finally got through using the Claimyr service mentioned above! After 4 weeks of nothing, I had a PA UC rep on the phone within 45 minutes of trying Claimyr. The rep confirmed my IDme verification was actually complete on their end but hadn't updated in their system. She manually released my claim and my payment should process in 2-3 business days. For anyone else stuck in this mess, getting to an actual human was the only solution. The rep said they're seeing tons of these "stuck in verification" issues and only a live person can fix them. Worth every penny to not spend weeks more waiting!
This is exactly what I've been saying! The system is DESIGNED to create these obstacles. Glad you got through but it's ridiculous you had to pay a third-party service to access a government benefit you're entitled to. The whole system needs to be rebuilt from scratch.
Good to hear you got resolution! For anyone else reading this thread later - if you do get through to a rep, be sure to ask them to add notes to your file about the manual verification. This helps if you end up with the same issue during your benefit year, as they can see it was previously resolved.
Raúl Mora
I'm dealing with a similar situation and now I'm completely confused. Some people are saying report when paid, others saying report when the work was done. Which is it?? The PA UC website isn't clear at all about this. I've been reporting everything the week I get paid but now I'm worried I've been doing it wrong this whole time!
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Carmella Fromis
•It depends on the type of work. For regular W-2 employment, you report when paid. For self-employment/freelance work, you report when the work was performed. This is directly from the PA UC handbook. If you've been reporting self-employment income incorrectly, you should contact UC to make corrections to avoid potential overpayment issues later.
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Leeann Blackstein
Thanks everyone for the advice! I went ahead and looked at my records and split the commission payment based on the hours I worked each week. I reported about $483 for each of the past three weeks (had to call in to correct the previous two weeks). The agent was actually really understanding once I explained I just learned about how to properly report self-employment income. My benefits will be reduced but not eliminated for each week, which is a much better outcome than getting nothing for one week! Definitely learned my lesson about how PA UC handles self-employment income.
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AaliyahAli
•That's great to hear! You did exactly the right thing. Many people don't realize the different reporting requirements for self-employment versus regular employment. Glad you were able to get it sorted out properly.
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