Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update: FINALLY got through to Money Network! Was on hold for 45 min but the rep was actually helpful. Turns out my card got flagged because I made a large purchase yesterday and then tried using it at a store I've never used before today. They call it "unusual pattern" or something. They verified my identity and unblocked it right away. For anyone else who has this happen - definitely call the number on the back of your card asap. They asked for my SSN (last 4 digits), birthdate, and to confirm my last transaction amount. Card is working again now! Thanks everyone for your help!
Glad you got it resolved! Still ridiculous they put us through this stress on weekends when we're just trying to live our lives. But at least you can get your groceries now!
Thanks for updating us! For future reference, you can also set up text alerts for your Money Network card through their website or app. This way you'll get notified immediately if there are any security blocks or issues with your card. It can save you from finding out at the register next time.
This is kinda off topic but does anyone know when they load the cards each week? I just started getting PA unemployment and my first payment was supposed to be today but nothing's there yet. Is it always late on weekends or should I be worried?
Payments typically process on business days, so if your payment was supposed to arrive today (Saturday), it will likely show up on Monday. The first payment often takes longer than subsequent ones. If it doesn't show up by Tuesday, then I'd contact PA UC to check on it.
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One more bit of advice for your hearing: if your employer brings up any new accusations during the hearing that weren't part of their initial appeal, you can request a continuance (basically a postponement) so you have time to prepare a response to these new allegations. Judges will typically grant this if the employer tries to introduce completely new reasons for termination during the hearing.
That's really good to know! I wouldn't have thought of that. I'll definitely keep it in mind if they try to bring up anything new during the hearing.
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I finally resolved my IDme issue last month after similar frustrations. Here are the exact steps that worked for me: 1. Complete a new IDme verification through their website directly (not through the PA UC portal) 2. After verification, take screenshots of your completed verification and confirmation 3. Email those screenshots to UCHelp@pa.gov with your claim number in the subject line 4. Call the PA UC number at exactly 7:59am (right before they open) - this increased my chances of getting through 5. When connected, ask specifically for a "manual synchronization of IDme verification" It took about 4 days after these steps, but my claim finally processed. Hope this helps someone else stuck in this nightmare!
I sent multiple emails to UCHelp@pa.gov and NEVER received a single response. Total black hole. Did they actually respond to you or did calling do the trick?
UPDATE: Finally got through using the Claimyr service mentioned above! After 4 weeks of nothing, I had a PA UC rep on the phone within 45 minutes of trying Claimyr. The rep confirmed my IDme verification was actually complete on their end but hadn't updated in their system. She manually released my claim and my payment should process in 2-3 business days. For anyone else stuck in this mess, getting to an actual human was the only solution. The rep said they're seeing tons of these "stuck in verification" issues and only a live person can fix them. Worth every penny to not spend weeks more waiting!
This is exactly what I've been saying! The system is DESIGNED to create these obstacles. Glad you got through but it's ridiculous you had to pay a third-party service to access a government benefit you're entitled to. The whole system needs to be rebuilt from scratch.
Good to hear you got resolution! For anyone else reading this thread later - if you do get through to a rep, be sure to ask them to add notes to your file about the manual verification. This helps if you end up with the same issue during your benefit year, as they can see it was previously resolved.
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PA UC is such a mess with their systems. I bet that 2011 overpayment isn't even real!!!! Their computer systems are so old they probably have errors all over the place. My friend had something similar happen and when she FINALLY got someone on the phone they admitted it was a system error from when they upgraded their computer system in 2017. But good luck getting anyone to answer the phone to fix it!!
You might be right. It seems crazy they'd suddenly bring up something from 14 years ago that I never heard about before. I'm going to try that Claimyr service someone mentioned above - at this point I'd pay anything just to talk to a real person who can explain what's going on.
Just to follow up - once you do receive your backpay, check the payment details carefully. They should provide a breakdown showing the weeks paid, any deductions for the overpayment, and the net amount. If anything looks incorrect, you'll want to contact them immediately. Also, for anyone dealing with overpayments, you can request a Statement of Overpayment Account by calling or writing to the Overpayment Collection Unit. This will show exactly what you owe and the history of the overpayment. Very helpful if you're questioning an old debt.
Is that statement of overpayment thing on the website somewhere?? I never knew about this and I've been dealing with an overpayment for months!!
James Johnson
When I had this issue I called the PA UC hotline 78 TIMES before getting through!!! The system is such a joke!!! But once I finally talked to someone they fixed my issue in like 5 minutes.
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Jibriel Kohn
UPDATE: Just wanted to share that completing the IDme verification fixed my issue! Three days after verifying, all my pending weeks were paid at once to my direct deposit (not the card). Thanks everyone for your help - especially the tip about checking my spam folder! For anyone else stuck in limbo, definitely check if you missed an identity verification request.
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Emily Nguyen-Smith
•Excellent! Glad you got it resolved. This is exactly why it's so important to check spam folders regularly when dealing with PA UC. For future reference, the direct deposit usually takes precedence over the card if you've set it up correctly. The system still sends everyone a card as a backup payment method.
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Mia Green
•So happy for you! Wish the PA UC system would make this more clear instead of leaving everyone confused and stressed out for weeks!!!!
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