When I had this issue I called the PA UC hotline 78 TIMES before getting through!!! The system is such a joke!!! But once I finally talked to someone they fixed my issue in like 5 minutes.

UPDATE: Just wanted to share that completing the IDme verification fixed my issue! Three days after verifying, all my pending weeks were paid at once to my direct deposit (not the card). Thanks everyone for your help - especially the tip about checking my spam folder! For anyone else stuck in limbo, definitely check if you missed an identity verification request.

PA UC is such a mess with their systems. I bet that 2011 overpayment isn't even real!!!! Their computer systems are so old they probably have errors all over the place. My friend had something similar happen and when she FINALLY got someone on the phone they admitted it was a system error from when they upgraded their computer system in 2017. But good luck getting anyone to answer the phone to fix it!!

Just to follow up - once you do receive your backpay, check the payment details carefully. They should provide a breakdown showing the weeks paid, any deductions for the overpayment, and the net amount. If anything looks incorrect, you'll want to contact them immediately. Also, for anyone dealing with overpayments, you can request a Statement of Overpayment Account by calling or writing to the Overpayment Collection Unit. This will show exactly what you owe and the history of the overpayment. Very helpful if you're questioning an old debt.

One more bit of advice for your hearing: if your employer brings up any new accusations during the hearing that weren't part of their initial appeal, you can request a continuance (basically a postponement) so you have time to prepare a response to these new allegations. Judges will typically grant this if the employer tries to introduce completely new reasons for termination during the hearing.

update us after ur hearing please!! good luck!!

THE PA UC SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I got laid off last year and they made everything so complicated I almost gave up too. They'll probably try to deny you because it's been so long but DON'T GIVE UP if they do. The appeal process actually works sometimes but they count on people not appealing when denied. The whole system is rigged against us regular people!!

Update: I filed my claim online yesterday and did my best to explain the postpartum depression situation in the comments. They have scheduled a phone interview for next week to discuss the late filing. I'm gathering all my medical documentation now. Thank you everyone for the advice and support! Fingers crossed this works out.

Update! You guys aren't going to believe this but I just checked my PA UC dashboard and my claim status changed from "pending" to "approved" - less than 48 hours after the state rep called me! Money should hit my account by Tuesday. I'm honestly shocked at how fast this worked after weeks of nothing happening. If anyone is stuck, DEFINITELY contact your state representative!

I had a similar situation last year - was let go during a reduction in force but they coded it as termination, which triggered a lengthy review. After waiting over a month with no progress, I found that another effective option besides contacting your state rep is requesting a callback through the PA UC system. You can schedule these through your dashboard, and while they're often booked weeks out, having that scheduled callback puts your claim on someone's radar. When I finally got my callback, the examiner resolved my issue that same day. Worth considering as another approach if the state rep route doesn't work for whatever reason.