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Jibriel Kohn

PA UC Payment Limbo: Got Debit Card But No Money After 4 Weeks - Normal Wait Time?

Applied for PA unemployment on January 3rd and received a Money Network card about a week later, but there's still no funds loaded on it after 4 weeks! I'm totally confused because I thought getting the card meant my claim was approved? I set up direct deposit during my application so wasn't even expecting to get a card at all. I've called PA Treasury and Money Network customer service multiple times - both say no payment has been processed for me. When I try the UC phone numbers I just get automated messages saying nothing about my claim status. I'm seriously worried now... Bills are piling up and I'm reading horror stories about people waiting 16+ weeks or even a YEAR for their benefits?! Is this normal processing time in 2025 or is something wrong with my claim? Do I need to file some additional paperwork that I missed? Anyone else stuck in this weird limbo where you got the card but no money?

The card just means ur in the system, not that ur approved. Probably have an 'open issue' on ur claim that needs fixed. Happened to me too.

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Jibriel Kohn

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Thanks for responding! Do you know how to check if there's an open issue? I can't see anything when I log into my account that mentions problems.

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Getting the Money Network card doesn't automatically mean your claim was approved. It's just the standard payment method they set up for everyone who applies, regardless of approval status. You need to check your claim status on the PA UC portal by logging in and going to your dashboard. Look specifically for any "open issues" that might be holding up your claim. If you're seeing nothing about issues but also no payments processing, you need to speak with an actual UC representative. They're probably reviewing your application and supporting documents, or there might be an employer response they're waiting on. Four weeks isn't unusual in Pennsylvania's system, especially if there are verification questions.

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Jibriel Kohn

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I checked my dashboard again and didn't see any open issues listed, just "claim status: pending." Is that normal at this stage? Should I just keep waiting or is there something specific I should be doing? I've been filing my weekly claims as instructed.

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James Johnson

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I went thru something similar last month!!! Got the card BUT NO MONEY for like 5 weeks, turns out they needed me to verify my identity thru IDme but NEVER SENT ME THE NOTIFICATION to do it. Check your dashboard messages and spam folder!!

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Jibriel Kohn

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Omg I just checked and there WAS an email about identity verification in my spam folder from 3 weeks ago!!! Thank you so much for mentioning this - I would have never thought to look there. Going to complete the IDme verification right now.

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This is a very common issue with PA UC claims in 2025. The system automatically sends out Money Network cards to all applicants, but that doesn't indicate approval status. "Pending" status typically means one of three things: 1. Identity verification is needed (usually through IDme) 2. Your former employer hasn't responded to their questionnaire yet 3. There's a discrepancy in your application information that needs manual review The most efficient way to resolve this is to speak directly with a PA UC representative. Unfortunately, as you've discovered, getting through on the phone lines is extremely difficult. The system is deliberately designed to minimize direct contact with representatives. Keep filing your weekly claims while you wait. If your claim is eventually approved, you'll receive all eligible back payments for the weeks you properly certified.

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Mia Green

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This is why the PA UC system is ABSOLUTE GARBAGE!!! They make it IMPOSSIBLE to reach anyone by design! They could at least have a decent online system that actually tells you what's wrong instead of making people wait for months with no income and no explanation! This happened to me last year and I nearly lost my apartment because of their incompetence!!!

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Emma Bianchi

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If you need to talk to an actual person at PA Unemployment (which you definitely do), try using Claimyr. It's a service that helps you get through to PA UC agents by phone without the endless busy signals and disconnects. I was stuck in limbo for 3 weeks, used their service, and got my issue resolved in one day after speaking with an agent. The video demo shows how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Just go to claimyr.com - seriously worth it when you're stuck in this situation. The agent I reached immediately saw what was wrong with my claim and fixed it.

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does this actually work? seems sketchy to pay for something the state should provide for free...

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Emma Bianchi

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Yes, it works. I was skeptical too, but after getting nowhere for 3 weeks, I was desperate. The service just helps you bypass the phone system issues. Once connected, you're talking directly to the same official UC representatives. I don't love paying for something that should be free either, but it was that or wait potentially months longer.

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getting the card means nothing tbh. I got mine 2 days after filing but didnt get paid for 6 weeks.

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Since you found the IDme verification email in your spam folder, complete that process immediately. Here's what to expect: 1. The IDme verification can take 10-15 minutes and requires photo ID and possibly a video selfie 2. Once verified, your claim should start processing within 48-72 hours 3. You'll likely receive payment for all certified weeks at once If you don't see movement on your claim within 3-5 business days after completing IDme verification, then you should definitely try to speak with a representative as there might be additional issues.

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Jibriel Kohn

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Thank you for these details! I just completed the IDme verification - it took about 20 minutes with the video call verification. Hoping this resolves everything. Will update here once I see any movement on my claim.

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James Johnson

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When I had this issue I called the PA UC hotline 78 TIMES before getting through!!! The system is such a joke!!! But once I finally talked to someone they fixed my issue in like 5 minutes.

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Jibriel Kohn

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UPDATE: Just wanted to share that completing the IDme verification fixed my issue! Three days after verifying, all my pending weeks were paid at once to my direct deposit (not the card). Thanks everyone for your help - especially the tip about checking my spam folder! For anyone else stuck in limbo, definitely check if you missed an identity verification request.

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Excellent! Glad you got it resolved. This is exactly why it's so important to check spam folders regularly when dealing with PA UC. For future reference, the direct deposit usually takes precedence over the card if you've set it up correctly. The system still sends everyone a card as a backup payment method.

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Mia Green

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So happy for you! Wish the PA UC system would make this more clear instead of leaving everyone confused and stressed out for weeks!!!!

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