PA UC payments not received after 4 weeks - no debit card, no direct deposit

Unfortunately this is pretty common right now. It usually takes about 3-4 weeks to get your Money Network card in the mail, but I've heard of people waiting 6+ weeks recently. The system is backed up. As long as your claim shows 'active' and you're certifying each week, the payments should eventually arrive all at once when they process your claim. Did you receive your financial determination letter in the mail yet?

ur supposed to get the money network card pretty quick after u start. sumthin might be wrong with your claim like an open issue. happened to me too and i had to wait 8 weeks!!!! the system is a mess

So glad I found this thread. I'm in almost the same situation except I'm only on week 3 of waiting. Also 60+ and first time unemployed. This waiting is awful.

Getting through to PA UC on the phone is your best bet, but it's nearly impossible. I spent WEEKS trying and getting busy signals or disconnected. I finally used a service called Claimyr (claimyr.com) that got me through to an agent in about 30 minutes. They have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The agent I spoke with found an issue with my claims that wasn't visible in the portal - apparently my employment verification hadn't been processed correctly. Once they fixed it, I got all my back payments within a week. Definitely worth trying since you've already been waiting a month with no explanation.

I work as an employment counselor and see this situation frequently. Here's what you need to know: 1. The Money Network card is typically mailed 2-3 weeks after your first eligible week 2. Direct deposit usually activates after you receive the card, even if you selected it during initial filing 3. A claim showing as 'Active' is good, but doesn't guarantee payments are being processed 4. Most delays are caused by identity verification issues, employment separation issues, or work search verification I recommend: - Check your dashboard for correspondence or action items you might have missed - Verify all your work search activities are properly logged - Try calling UC early morning (7:45am) when lines first open - If you received your financial determination letter, that's a positive sign that your monetary eligibility is established Lastly, once resolved, you WILL receive all back payments you're eligible for, so continue filing weekly claims.

THEY DO THIS ON PURPOSE!! Make u wait forever hoping you'll just give up and stop claiming!!! I waited 9 weeks last year and had to contact my state rep to finally get it fixed. The whole system is BROKEN and they don't care about people struggling to pay bills!!!!

Just to clarify something that might be causing confusion: The Money Network card replaced the old debit cards in PA last year. Some people still refer to them by the old name (US Bank ReliaCard), which can cause confusion when you're trying to track what you should receive. Also, it's worth checking if your mailing address is 100% correct in the system. I've seen cases where even a slightly wrong address caused the card to never arrive. You can verify this in your UC profile section. Lastly, have you checked your spam folder for emails from PA UC? Sometimes important notices end up there and you'd never know you needed to take action on something.

hey just wonderin did u get the quarterly report form? they send that out and if u dont reply to it they stop ur payments. happened to my cousin

Update on my situation since it was similar to yours - I finally got through to PA UC by phone this morning (took 3 days of trying), and they found that there was an employer response issue that wasn't visible on my portal. They were waiting for verification from my former employer, who never responded. The agent manually overrode it after verifying my information. They said my payments should process within 48-72 hours. So definitely try to get through to a live person, as there's likely something holding up your claim that you can't see.

I just got my first payment today after waiting almost 4 weeks! There wasn't even any explanation or anything - it just showed up as direct deposit. Never even got a card. So maybe yours will just appear suddenly too?

UPDATE: Thanks everyone for your help! I finally used Claimyr this morning and got through to an agent in about 30 minutes. Turns out there WAS an issue with my claim that wasn't showing on my dashboard. They had sent a request to my former employer for separation information, but it was sent to an outdated address. The agent verified my information over the phone and manually updated the status. She said I should receive all my back payments within 5-7 business days, and my Money Network card should arrive shortly after that. Such a relief to finally know what was happening! I'll update again when the money actually arrives.

Congratulations on getting this resolved! This is such a perfect example of why people shouldn't give up even when the system seems broken. Your story will definitely help others in similar situations - the fact that employer separation info was sent to the wrong address and wasn't visible in your portal shows how many hidden issues can cause delays. Really glad you found this community and got the help you needed. Looking forward to hearing when your payments actually hit your account!