How long to receive PA UC Money Network card? Mine is 3 weeks late
Filed for PA unemployment on May 2, 2025 and got approved after about 10 days. My dashboard shows 2 payments have been issued but I still haven't received my Money Network card in the mail. Website says it should arrive within 7-10 business days after first payment. It's been almost 3 weeks now! Starting to get worried since I have rent due next week. Has anyone else experienced delays with their card? What's the normal timeframe for these to arrive? Should I request a replacement card or just keep waiting? Thanks!
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Andre Moreau
Mine took exactly 14 business days to arrive back in February. The UC website says 7-10 days but that's definitely not accurate for most people. If it's been 3 weeks already, you should call the Money Network directly at 888-233-5916. They can tell you when it was mailed and even expedite a replacement if needed. Don't wait until you're desperate for the funds.
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Carmen Reyes
•Thanks for the quick response! I'll try calling Money Network tomorrow morning. Do you know if they can tell me if the card was actually mailed out? I'm worried it got lost or sent to wrong address.
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Zoe Christodoulou
got mine in about 2 weeks but my neighbor said hers took over a month!! the system is so messed up rn
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Carmen Reyes
•A month?! That's terrible. Did she have to do anything special to finally get it?
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Zoe Christodoulou
•nope just had to wait it out. she kept calling them but they just said it was 'in process' whatever that means lol
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Jamal Thompson
I had this exact issue in January. Here's what you need to know: 1. The first card does take longer than they claim - usually 2-3 weeks is normal. 2. If it's been more than 15 business days, call Money Network directly. 3. Make sure your address in the UC system matches exactly what's on file with USPS (including apartment numbers). 4. If you need to request a replacement, there's a $15 fee unless you can prove it was never delivered. 5. While waiting, you can call UC to verify your payment status to ensure the funds were actually sent to Money Network. Hope this helps!
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Carmen Reyes
•Super helpful, thank you! I double-checked my address and it matches what's in the system. I'll definitely call Money Network tomorrow. Do you know if they can expedite a replacement if needed? Really stressing about making rent.
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Jamal Thompson
•Yes, they can expedite it for an additional fee (around $15-20 I believe). But before you pay for that, make sure you ask them to confirm if the original card was actually mailed out and when. Sometimes the first batch of payments is processed before the card is even manufactured.
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Mei Chen
THE WHOLE SYSTEM IS A JOKE!!!! I waited SIX WEEKS for my card last year and nearly got EVICTED because of it!!! Called Money Network every day and got different answers each time! One rep said it was mailed, another said it wasn't even processed yet! THEN when I finally got the stupid card, IT DIDN'T WORK and I had to wait ANOTHER week for a replacement!!!! The entire PA UC system is DESIGNED to make you give up!!!!
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Zoe Christodoulou
•omg that's awful! did u ever get ur money???
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Mei Chen
•Eventually YES but only after I filed a complaint with my state rep's office. Suddenly they could fix everything in 48 hours when government officials started asking questions!!! MAGICAL how that works!!!
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CosmicCadet
I was in this same situation last month and was getting desperate after waiting 3+ weeks for my card. I used Claimyr (claimyr.com) to get through to an actual PA UC rep instead of dealing with the constant busy signals. They got me connected in about 20 minutes, and the rep was able to confirm my card had been mailed but to the wrong address (even though my correct address was in the system). They helped me update everything and expedited a new card. Check out their video to see how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 - totally worth it to speak to an actual human being who can help.
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Carmen Reyes
•I've never heard of Claimyr before. They can actually get you through to someone at UC? That would be amazing because I've tried calling so many times and just get busy signals.
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CosmicCadet
•Yes! They basically keep dialing for you until they get through, then connect you. The UC rep I talked to was super helpful once I actually got to speak with them. They could see exactly what was happening with my payments and card status.
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Liam O'Connor
My Money Network card arrivedafter about 17 days, but I had a friend who's card never came at all! He had to request a new one. The weird thing is your supposed to get an email when the card is shipped but some people never get that either. The whole system is really hit or miss IMO.
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Amara Adeyemi
•wait theres supposed to be an email when it ships??? i never got one either time ive been on unemployment
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Liam O'Connor
•Yeah according to the UC handbook they're supposed to send an email notification but I've heard from tons of people who never got one. Classic PA unemployment lol
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Andre Moreau
Quick update for anyone reading this thread later - there's actually a way to check if your Money Network card has been created in their system. Call 888-233-5916 and use the automated system. Select the option for lost/stolen card, then enter your SSN and zip code. If they can locate your account, it means your card has at least been created in their system. This doesn't confirm mailing, but it's a good first check to see if Money Network even has your information yet.
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Carmen Reyes
•This is fantastic advice! I just called using the automated system and it actually found my account! So I guess that means my card has been created at least. Going to call and speak with a rep tomorrow to find out mailing status. Thank you so much!
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Mei Chen
Also be prepared to wait FOREVER even after you get the card to access your money!!! When I finally got mine, the website made me wait 24 MORE HOURS after activating before I could transfer the money to my bank!!! Why?? Just another way they make it IMPOSSIBLE to get OUR MONEY that WE PAID INTO THE SYSTEM!!!
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Jamal Thompson
Just following up - did you ever get your Money Network card? Did calling them help resolve the issue?
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Carmen Reyes
•Yes! Finally got it yesterday actually. Turns out it was sent to my old address even though my current address was correctly listed in the UC portal. The Money Network rep explained that sometimes there's a delay in address updates between systems. They're sending a replacement to my correct address and waived the expedite fee since it was their error. Thanks everyone for the advice - especially the tip about checking through the automated system!
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