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UPDATE: I finally got my card today! Almost exactly 4 weeks after my first payment was issued. For anyone else waiting - hang in there. I did manage to reach someone at UC through the Claimyr service mentioned above, and they confirmed my card was in the system and had been mailed. I think the call might have helped because the card arrived 3 days later. Now I'm just relieved to finally have access to my benefits!
I had same problem last year when I got laid off my job at the warehouse. Couldn't get nobody to pick up the phone for 3 weeks!!! My cousin told me to just go to the CareerLink office in person. They can't help directly with claims but the lady there helped me write an email to some special address they have for urgent cases. Got a call back the next day from UC.
Just wanted to check back - were you able to get through to someone? Did any of these suggestions help?
Update: I ended up using that Claimyr service someone mentioned, and it worked! Got through to an agent after about 45 minutes. Turns out my open issue was just that they needed to verify my identity again because I logged in from a new device. So simple, but impossible to know without talking to someone. My claim should be processed this week! Thanks everyone for all your suggestions!
Just a heads up - I just checked the PA UC Facebook page and they posted that they're aware of the website issues and are working on them. They said to try again after midnight tonight when they complete the system maintenance.
UPDATE: I was finally able to get through at 11:30pm last night! The site was still slow but at least it didn't freeze completely. Thanks everyone for your help and suggestions. For anyone else having this problem, definitely try late at night when there's less traffic.
my neibor waited 12 weeks then just gave up and took a job at mcdonalds thats what they want us to do just take any job even if its way less money its so wrong
While your neighbor's situation is unfortunate, I want to clarify that taking temporary work while claiming benefits is actually allowed in PA. You can work part-time and still receive partial benefits as long as you report your earnings accurately. This is called partial benefit week reporting, and it can actually help maintain your claim while continuing to search for suitable employment in your field.
UPDATE: I used some of the advice here and we FINALLY have progress! We tried calling right at 7:30am for three days in a row with no luck. We were about to try the Claimyr service when I had my son email the UC office with "DIRECTOR REVIEW REQUEST - 16 WEEKS NO PAYMENT" in the subject line and included all his info. We got a call back today from a supervisor who said his claim got stuck in some weird loop where it was marked as "pending wage verification" but no one was actually reviewing it. She fixed it on the spot and said he should receive all back payments within 3-5 business days. I'm cautiously optimistic but at least we finally talked to someone who could help! Thank you all for your suggestions!
This is excellent news! The subject line strategy can be very effective. "Pending wage verification" is unfortunately a common hold status that can sometimes get overlooked in their workflow. Make sure your son keeps an eye on his payment status through the dashboard, and if the funds don't arrive within the 3-5 business days, he should follow up directly with that supervisor (hopefully you got their name and ID number). Congratulations on the breakthrough!
Gavin King
Just to give you some peace of mind - PA UC has a financial determination timeline they have to follow even if there are mail delays. If your payment is shown as processed in the system, the money is allocated to you. Mail delays don't affect your eligibility or payment amount. If you haven't received it by Monday, I'd recommend calling the UC service center at 1-888-313-7284, but be prepared for long wait times. Monday mornings are especially busy, so Tuesday might be better if you can wait. When you do call, have your claim number and the last 4 digits of your SSN ready.
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Ella Russell
•Thank you! My check actually arrived today (Saturday), which is weird because I don't normally get mail on weekends. But I'm relieved it came. I'm definitely going to set up direct deposit to avoid this stress in the future. Thanks everyone for your help!
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Mohammed Khan
hey mine came today 2!!! maybe they did a special delivery for UC checks since they were late? anyway glad u got yours!
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