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I had same problem last year when I got laid off my job at the warehouse. Couldn't get nobody to pick up the phone for 3 weeks!!! My cousin told me to just go to the CareerLink office in person. They can't help directly with claims but the lady there helped me write an email to some special address they have for urgent cases. Got a call back the next day from UC.
Just wanted to check back - were you able to get through to someone? Did any of these suggestions help?
Update: I ended up using that Claimyr service someone mentioned, and it worked! Got through to an agent after about 45 minutes. Turns out my open issue was just that they needed to verify my identity again because I logged in from a new device. So simple, but impossible to know without talking to someone. My claim should be processed this week! Thanks everyone for all your suggestions!
Just a heads up - I just checked the PA UC Facebook page and they posted that they're aware of the website issues and are working on them. They said to try again after midnight tonight when they complete the system maintenance.
UPDATE: I was finally able to get through at 11:30pm last night! The site was still slow but at least it didn't freeze completely. Thanks everyone for your help and suggestions. For anyone else having this problem, definitely try late at night when there's less traffic.
Update: My card finally arrived today! For anyone else waiting, it came in a very plain white envelope that almost looked like junk mail, so check your mail carefully. The activation process wasn't too bad - took about 10 minutes on the phone. All my pending payments were already loaded on the card, which was a relief.
congrats! still waiting on mine... did u have to do anything special to get ur payments to transfer? or did they just show up automatically?
My nephew got his last week but I'm still waiting on mine. Does anybody know if we can still use the old cards until the new ones arrive? I have about $340 on my old card I need to access.
i use mid penn and my uc money always shows up thurdsays even tho the portal says payment went out tuesday. first time was slower like others said. dont stress too much its probably on the way!!!
One more thing - if you just changed your direct deposit last week, there's a chance this payment might still go to your old account or be issued as a paper check. When my wife updated her bank info, PA UC told her the change would take effect for the NEXT payment cycle, not the current one. Worth checking your old account just in case.
UPDATE: You were right! I just checked my old account and the payment is there! I thought it would go to my new account since the rep said the change would process immediately. Guess I'll need to transfer it out. Thanks everyone for your help! At least I know future payments should go to Mid Penn now.
Liam Fitzgerald
my neibor waited 12 weeks then just gave up and took a job at mcdonalds thats what they want us to do just take any job even if its way less money its so wrong
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GalacticGuru
•While your neighbor's situation is unfortunate, I want to clarify that taking temporary work while claiming benefits is actually allowed in PA. You can work part-time and still receive partial benefits as long as you report your earnings accurately. This is called partial benefit week reporting, and it can actually help maintain your claim while continuing to search for suitable employment in your field.
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Mei Lin
UPDATE: I used some of the advice here and we FINALLY have progress! We tried calling right at 7:30am for three days in a row with no luck. We were about to try the Claimyr service when I had my son email the UC office with "DIRECTOR REVIEW REQUEST - 16 WEEKS NO PAYMENT" in the subject line and included all his info. We got a call back today from a supervisor who said his claim got stuck in some weird loop where it was marked as "pending wage verification" but no one was actually reviewing it. She fixed it on the spot and said he should receive all back payments within 3-5 business days. I'm cautiously optimistic but at least we finally talked to someone who could help! Thank you all for your suggestions!
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Fatima Al-Suwaidi
•This is excellent news! The subject line strategy can be very effective. "Pending wage verification" is unfortunately a common hold status that can sometimes get overlooked in their workflow. Make sure your son keeps an eye on his payment status through the dashboard, and if the funds don't arrive within the 3-5 business days, he should follow up directly with that supervisor (hopefully you got their name and ID number). Congratulations on the breakthrough!
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