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THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I waited 14 weeks for my hearing and then they CANCELED it the day before because the "referee was sick" and rescheduled for another MONTH later!!! Its a complete joke and nobody cares about us regular people trying to survive.
Update: I finally called the appeals office directly and they told me my hearing is tentatively scheduled for early March! That's about 10 weeks from when I filed the appeal. They said I should receive the official notice in the mail about a week before the actual hearing. Thanks everyone for your help and advice!
Great news! Make sure to start preparing now. Review the reason for your denial and gather evidence that counters it. If you were denied for misconduct, bring documentation showing you followed company policy. If it was about availability for work, bring proof you're actively seeking employment. Having organized documentation makes a huge difference in these hearings.
I had a somewhat similar situation happen with my claim back in February. I ended up using the message center in my dashboard instead of calling. I sent a detailed message explaining exactly what happened and asking them to fix the issue. Surprisingly, they responded within 2 days and fixed it! My payment was processed the next day. Worth a try if you can't get through on the phone.
I'll try the message center right now! Did you use any specific wording that seemed to help get a faster response?
UPDATE: I finally got through to someone! I tried that Claimyr service that someone suggested above and it actually worked. Got connected to a PA UC rep in about 30 minutes. They explained that I accidentally started a Break in Claim when the ID verification popped up. The rep was able to fix it and release my payment! It should be on my Money Network card by tomorrow. Thank you all for the help and suggestions!
That different overpayment ID is critical information! That likely means they've created a duplicate overpayment record in their system. In your appeal, you need to specifically mention both overpayment ID numbers and state that they appear to be duplicates for the same time period. This happens when their system undergoes updates or migrations - sometimes records get duplicated instead of transferred. Make sure to highlight this prominently in your appeal.
UPDATE: I finally got this resolved! After filing my appeal with all the documentation and following the advice here about mentioning the duplicate overpayment IDs, I also managed to get through to someone at the Overpayment Recovery Unit who was actually helpful. She confirmed they had created a duplicate overpayment record during a system migration in January. My payment from 2022 was properly applied to the original overpayment, but the duplicate was created without any record of that payment. She's submitted paperwork to have the duplicate removed and said I should receive confirmation within 2 weeks. She also put a hold on any collection activities. THANK YOU all for your help - especially the tip about checking the overpayment IDs and contacting that specific department!
Excellent news! This is exactly the outcome I expected - system migration issues are the #1 cause of these kinds of problems. Smart move getting them to place a hold on collections while they resolve it. Make sure you get that confirmation in writing when it comes through, and keep it forever. The UC system has been known to resurrect resolved issues years later.
i had unresolved issue for 6 weeks last year. ended up being something super simple - they needed to verify my identity again even tho i already did the id.me thing. once i got thru to someone they fixed it right away and i got all my back payments in 3 days. dont give up!!
Lukas Fitzgerald
i think its because of the job search requirements. They doing extra checks cuz so many people not doing their work searches right. My buddy got audited last week and they made him prove all his job contacts. Make sure yall keeping records!!!!
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Rajan Walker
•oh crap i havent been saving my job search stuff. just putting in the system. are we supposed to keep copies??
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Ev Luca
**UPDATE: PA UC has now posted on their official Twitter that there was a processing delay affecting claims filed 5/10-5/12. All claims are being processed and payments should appear in accounts on their regular schedule or with a 1-day delay at most. They apologize for the confusion and recommend not calling about this specific issue as it's being resolved system-wide.**
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TillyCombatwarrior
•Just checked and my payment now shows it'll be deposited tomorrow! Crisis averted. Thanks for sharing the official update.
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