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Update: My card finally arrived today! For anyone else waiting, it came in a very plain white envelope that almost looked like junk mail, so check your mail carefully. The activation process wasn't too bad - took about 10 minutes on the phone. All my pending payments were already loaded on the card, which was a relief.
congrats! still waiting on mine... did u have to do anything special to get ur payments to transfer? or did they just show up automatically?
They were just there automatically! I didn't have to do anything special. The balance from my old card didn't transfer though - I had to do that separately through the Money Network app.
My nephew got his last week but I'm still waiting on mine. Does anybody know if we can still use the old cards until the new ones arrive? I have about $340 on my old card I need to access.
omg same boat! been waiting since February!!!! they told me priority list in March and still nothing. this system is a joke
february?? thats crazy!! have u tried calling every single day? thats what i had to do
Update: I took several of your suggestions and finally got some movement! I started answering all calls (even blocked numbers) and yesterday an examiner called me. They needed some additional information about my separation from my employer. The examiner said they should be able to make a determination within 5-7 business days. Thanks for all the advice - especially about the blocked numbers!
Has anyone tried using the UC Connect app? I had similar issues last year but found the mobile app was sometimes more reliable than the website for recovering login information. Also, for partial benefits, you need to make sure you're using the right claim type. Regular UC works for most reduced hours situations, but if your employer is using a Work Share program, there's a different process.
The app is garbage it crashes half the time when u try to login lol better off using the website on ur phone browser
UPDATE: I managed to get through to PA UC! Here's what worked: 1. Used the PIN reset line (888-313-7284) first thing Monday morning at 7:58am 2. Got my PIN reset 3. Used the chat function on the website to recover my username 4. Was able to login and file my partial benefit claims for the past 3 weeks The agent told me that with partial benefits, I need to file every week even if my hours fluctuate. As long as I earn less than my weekly benefit rate plus the partial benefit credit (about 30% extra), I'll receive something. Thanks everyone for your help!
i tried both lol. called my rep first, they were nice but nothing happened for like a week. then i used that phone service thing someone mentioned and actually got through to UC. turns out there was just a dumb issue with my work history dates that took the lady like 3 mins to fix. my claim was processed 2 days later. so yeah id try the rep but dont just wait around for them to fix it
One important thing to understand about PA UC claims under review: there are different types of issues that cause reviews, and some can be resolved more quickly than others. Identity verification issues, employer disputes, and work search compliance reviews all fall under the generic 'under review' status but have different resolution processes. When contacting your representative, be sure to explain any specific communications you've received from UC that might indicate the nature of the review. This helps them direct your case to the appropriate department.
That makes sense. I haven't received any specific communications about why I'm under review - that's part of what's so frustrating. I'll definitely be contacting my rep tomorrow and will try that Claimyr service too if I don't see movement soon. Thanks everyone for the advice!
Justin Evans
i use mid penn and my uc money always shows up thurdsays even tho the portal says payment went out tuesday. first time was slower like others said. dont stress too much its probably on the way!!!
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Katherine Harris
•Thanks for the reassurance! Today's Thursday and nothing yet, but maybe tomorrow. I'll try to be patient.
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Joshua Wood
One more thing - if you just changed your direct deposit last week, there's a chance this payment might still go to your old account or be issued as a paper check. When my wife updated her bank info, PA UC told her the change would take effect for the NEXT payment cycle, not the current one. Worth checking your old account just in case.
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Katherine Harris
•UPDATE: You were right! I just checked my old account and the payment is there! I thought it would go to my new account since the rep said the change would process immediately. Guess I'll need to transfer it out. Thanks everyone for your help! At least I know future payments should go to Mid Penn now.
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