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Just to give you some peace of mind - PA UC has a financial determination timeline they have to follow even if there are mail delays. If your payment is shown as processed in the system, the money is allocated to you. Mail delays don't affect your eligibility or payment amount. If you haven't received it by Monday, I'd recommend calling the UC service center at 1-888-313-7284, but be prepared for long wait times. Monday mornings are especially busy, so Tuesday might be better if you can wait. When you do call, have your claim number and the last 4 digits of your SSN ready.
Update: My card finally arrived today! For anyone else waiting, it came in a very plain white envelope that almost looked like junk mail, so check your mail carefully. The activation process wasn't too bad - took about 10 minutes on the phone. All my pending payments were already loaded on the card, which was a relief.
congrats! still waiting on mine... did u have to do anything special to get ur payments to transfer? or did they just show up automatically?
My nephew got his last week but I'm still waiting on mine. Does anybody know if we can still use the old cards until the new ones arrive? I have about $340 on my old card I need to access.
Just a heads up - I just checked the PA UC Facebook page and they posted that they're aware of the website issues and are working on them. They said to try again after midnight tonight when they complete the system maintenance.
UPDATE: I was finally able to get through at 11:30pm last night! The site was still slow but at least it didn't freeze completely. Thanks everyone for your help and suggestions. For anyone else having this problem, definitely try late at night when there's less traffic.
Has anyone tried using the UC Connect app? I had similar issues last year but found the mobile app was sometimes more reliable than the website for recovering login information. Also, for partial benefits, you need to make sure you're using the right claim type. Regular UC works for most reduced hours situations, but if your employer is using a Work Share program, there's a different process.
UPDATE: I managed to get through to PA UC! Here's what worked: 1. Used the PIN reset line (888-313-7284) first thing Monday morning at 7:58am 2. Got my PIN reset 3. Used the chat function on the website to recover my username 4. Was able to login and file my partial benefit claims for the past 3 weeks The agent told me that with partial benefits, I need to file every week even if my hours fluctuate. As long as I earn less than my weekly benefit rate plus the partial benefit credit (about 30% extra), I'll receive something. Thanks everyone for your help!
Justin Evans
i use mid penn and my uc money always shows up thurdsays even tho the portal says payment went out tuesday. first time was slower like others said. dont stress too much its probably on the way!!!
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Katherine Harris
•Thanks for the reassurance! Today's Thursday and nothing yet, but maybe tomorrow. I'll try to be patient.
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Joshua Wood
One more thing - if you just changed your direct deposit last week, there's a chance this payment might still go to your old account or be issued as a paper check. When my wife updated her bank info, PA UC told her the change would take effect for the NEXT payment cycle, not the current one. Worth checking your old account just in case.
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Katherine Harris
•UPDATE: You were right! I just checked my old account and the payment is there! I thought it would go to my new account since the rep said the change would process immediately. Guess I'll need to transfer it out. Thanks everyone for your help! At least I know future payments should go to Mid Penn now.
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