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Update: My card finally arrived today! For anyone else waiting, it came in a very plain white envelope that almost looked like junk mail, so check your mail carefully. The activation process wasn't too bad - took about 10 minutes on the phone. All my pending payments were already loaded on the card, which was a relief.
congrats! still waiting on mine... did u have to do anything special to get ur payments to transfer? or did they just show up automatically?
My nephew got his last week but I'm still waiting on mine. Does anybody know if we can still use the old cards until the new ones arrive? I have about $340 on my old card I need to access.
i use mid penn and my uc money always shows up thurdsays even tho the portal says payment went out tuesday. first time was slower like others said. dont stress too much its probably on the way!!!
One more thing - if you just changed your direct deposit last week, there's a chance this payment might still go to your old account or be issued as a paper check. When my wife updated her bank info, PA UC told her the change would take effect for the NEXT payment cycle, not the current one. Worth checking your old account just in case.
UPDATE: You were right! I just checked my old account and the payment is there! I thought it would go to my new account since the rep said the change would process immediately. Guess I'll need to transfer it out. Thanks everyone for your help! At least I know future payments should go to Mid Penn now.
Has anyone tried using the UC Connect app? I had similar issues last year but found the mobile app was sometimes more reliable than the website for recovering login information. Also, for partial benefits, you need to make sure you're using the right claim type. Regular UC works for most reduced hours situations, but if your employer is using a Work Share program, there's a different process.
UPDATE: I managed to get through to PA UC! Here's what worked: 1. Used the PIN reset line (888-313-7284) first thing Monday morning at 7:58am 2. Got my PIN reset 3. Used the chat function on the website to recover my username 4. Was able to login and file my partial benefit claims for the past 3 weeks The agent told me that with partial benefits, I need to file every week even if my hours fluctuate. As long as I earn less than my weekly benefit rate plus the partial benefit credit (about 30% extra), I'll receive something. Thanks everyone for your help!
i tried both lol. called my rep first, they were nice but nothing happened for like a week. then i used that phone service thing someone mentioned and actually got through to UC. turns out there was just a dumb issue with my work history dates that took the lady like 3 mins to fix. my claim was processed 2 days later. so yeah id try the rep but dont just wait around for them to fix it
One important thing to understand about PA UC claims under review: there are different types of issues that cause reviews, and some can be resolved more quickly than others. Identity verification issues, employer disputes, and work search compliance reviews all fall under the generic 'under review' status but have different resolution processes. When contacting your representative, be sure to explain any specific communications you've received from UC that might indicate the nature of the review. This helps them direct your case to the appropriate department.
That makes sense. I haven't received any specific communications about why I'm under review - that's part of what's so frustrating. I'll definitely be contacting my rep tomorrow and will try that Claimyr service too if I don't see movement soon. Thanks everyone for the advice!
Amelia Dietrich
Just a heads up - I just checked the PA UC Facebook page and they posted that they're aware of the website issues and are working on them. They said to try again after midnight tonight when they complete the system maintenance.
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Kaiya Rivera
•typical!!! why do they ALWAYS do maintence during filing days?? makes no sense!
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KhalilStar
UPDATE: I was finally able to get through at 11:30pm last night! The site was still slow but at least it didn't freeze completely. Thanks everyone for your help and suggestions. For anyone else having this problem, definitely try late at night when there's less traffic.
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Noah Irving
•Great to hear! For future reference, Sunday nights are always the highest volume for PA UC weekly filings. If possible, try filing on Monday or Tuesday morning instead - much less traffic and fewer technical issues.
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