Pennsylvania Unemployment
CommunityGovernment Services
Can't reach Pennsylvania Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
PA UC phone lines impossible to reach - tried for 3 days straight with no luck
Is it just me or has the PA unemployment phone system gotten WORSE? I've been calling non-stop for THREE DAYS trying to fix an open issue on my claim. I get nothing but busy signals or that automated voice telling me 'all representatives are busy' before hanging up on me! I've tried calling right at 8am, during lunch, end of day - nothing works. My rent is due next week and I'm freaking out. Has anyone actually managed to speak to a real person recently? What's the secret trick I'm missing? This is absolutely ridiculous - they expect us to meet all these deadlines but make it impossible to actually talk to someone when there's a problem. 🤦🏿♀️
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PA UC website freezing and timing out - can't complete weekly certification
Is anyone else having problems with the PA unemployment website today? I've been trying to file my weekly certification for over an hour but the site keeps freezing on the work search activities page. It just shows the spinning circle and never loads the next page. I've tried refreshing, using different browsers (Chrome and Edge), and even my phone but nothing works. My internet is fine for everything else. This is stressing me out because I don't want to miss my filing window! Has the system been glitchy for anyone else this weekend?
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Just a heads up - I just checked the PA UC Facebook page and they posted that they're aware of the website issues and are working on them. They said to try again after midnight tonight when they complete the system maintenance.
typical!!! why do they ALWAYS do maintence during filing days?? makes no sense!
UPDATE: I was finally able to get through at 11:30pm last night! The site was still slow but at least it didn't freeze completely. Thanks everyone for your help and suggestions. For anyone else having this problem, definitely try late at night when there's less traffic.
Great to hear! For future reference, Sunday nights are always the highest volume for PA UC weekly filings. If possible, try filing on Monday or Tuesday morning instead - much less traffic and fewer technical issues.
PA UC Money Network cards - anyone received theirs yet in 2025?
Just got notified about switching to the new Money Network debit cards for PA unemployment benefits. Has anyone actually received theirs in the mail yet? I'm a bit worried because my last payment is pending and I'm not sure if it's going to the old card or will be delayed until I get the new one. The website says 7-10 business days for delivery, but that seems optimistic based on my previous experiences with PA UC...
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Update: My card finally arrived today! For anyone else waiting, it came in a very plain white envelope that almost looked like junk mail, so check your mail carefully. The activation process wasn't too bad - took about 10 minutes on the phone. All my pending payments were already loaded on the card, which was a relief.
congrats! still waiting on mine... did u have to do anything special to get ur payments to transfer? or did they just show up automatically?
They were just there automatically! I didn't have to do anything special. The balance from my old card didn't transfer though - I had to do that separately through the Money Network app.
My nephew got his last week but I'm still waiting on mine. Does anybody know if we can still use the old cards until the new ones arrive? I have about $340 on my old card I need to access.
Yes, your old card remains active until you activate the new one. After that, you'll need to transfer any remaining balance from the old card to the new one using either the Money Network mobile app or by calling the number on the back of your new card.
PA UC direct deposit delays with Mid Penn Bank - payment missing after changing from compromised account
I switched my PA unemployment direct deposit to Mid Penn Bank last week after someone hacked into my previous bank account. The UC rep said the change would be processed right away, but I still haven't received this week's payment. My portal shows 'payment issued' status from 2 days ago, but nothing's hit my account. Does anyone else use Mid Penn for their UC benefits? How long does it typically take for payments to show up? I'm getting worried since rent is due next week and I'm already behind from having to deal with the fraud on my other account.
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i use mid penn and my uc money always shows up thurdsays even tho the portal says payment went out tuesday. first time was slower like others said. dont stress too much its probably on the way!!!
Thanks for the reassurance! Today's Thursday and nothing yet, but maybe tomorrow. I'll try to be patient.
One more thing - if you just changed your direct deposit last week, there's a chance this payment might still go to your old account or be issued as a paper check. When my wife updated her bank info, PA UC told her the change would take effect for the NEXT payment cycle, not the current one. Worth checking your old account just in case.
UPDATE: You were right! I just checked my old account and the payment is there! I thought it would go to my new account since the rep said the change would process immediately. Guess I'll need to transfer it out. Thanks everyone for your help! At least I know future payments should go to Mid Penn now.
Can't reach anyone at PA UC for partial benefits - username/password issues and no callbacks
I'm at my wit's end trying to get partial UC benefits! My hours got cut from 40 to 15 at my retail job last month, and I can't seem to get ANYONE on the phone at the unemployment office. I've called literally every number I could find (including the Allentown office directly) and it's either busy signals, disconnects, or voicemails that nobody returns. I also realized I completely forgot my account login info from when I briefly collected benefits in 2021, so I've sent multiple emails to recover my username/password with zero response. Has anyone successfully gotten through to a human being at PA UC recently? Or know a faster way to reset account credentials? I'm going on 3 weeks with reduced pay and getting desperate.
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Has anyone tried using the UC Connect app? I had similar issues last year but found the mobile app was sometimes more reliable than the website for recovering login information. Also, for partial benefits, you need to make sure you're using the right claim type. Regular UC works for most reduced hours situations, but if your employer is using a Work Share program, there's a different process.
The app is garbage it crashes half the time when u try to login lol better off using the website on ur phone browser
UPDATE: I managed to get through to PA UC! Here's what worked: 1. Used the PIN reset line (888-313-7284) first thing Monday morning at 7:58am 2. Got my PIN reset 3. Used the chat function on the website to recover my username 4. Was able to login and file my partial benefit claims for the past 3 weeks The agent told me that with partial benefits, I need to file every week even if my hours fluctuate. As long as I earn less than my weekly benefit rate plus the partial benefit credit (about 30% extra), I'll receive something. Thanks everyone for your help!
glad it worked out! make sure u keep filing every week even if ur hours go up a little
LilMama23
I had same problem last year when I got laid off my job at the warehouse. Couldn't get nobody to pick up the phone for 3 weeks!!! My cousin told me to just go to the CareerLink office in person. They can't help directly with claims but the lady there helped me write an email to some special address they have for urgent cases. Got a call back the next day from UC.
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Sasha Ivanov
AuthorThere's a CareerLink about 20 minutes from me, I might try this! Thanks for sharing - at this point I'm willing to try anything!
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Amara Okafor
Just wanted to check back - were you able to get through to someone? Did any of these suggestions help?
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Sasha Ivanov
AuthorUpdate: I ended up using that Claimyr service someone mentioned, and it worked! Got through to an agent after about 45 minutes. Turns out my open issue was just that they needed to verify my identity again because I logged in from a new device. So simple, but impossible to know without talking to someone. My claim should be processed this week! Thanks everyone for all your suggestions!
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