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i had a similar problem but mine was because i answered something wrong on my weekly certification. are you sure you didnt accidentally say something that would trigger an issue with your claim? double check all your answers from sunday
Yes! Finally got it resolved. Had to speak to an actual person at UC who manually fixed the payment routing issue. They reissued the payment to my correct direct deposit account, and it should arrive Monday. Used the Claimyr service to get through on the phone after days of trying unsuccessfully on my own.
Just wanted to update everyone - PA UC just posted on their Twitter account that they're aware of the certification issues and expect to have them resolved by 8pm tonight. They recommend trying again tomorrow morning if possible. For those who need to file today, they suggest calling the UC service center.
OF COURSE they post that AFTER we waste the whole day trying!!! 😡😡😡
Just as a follow-up for anyone finding this thread in the future - this issue was fixed around 9:30pm that night. It was related to the new 2025 job search verification questions that were added during maintenance. If you ever encounter a similar issue where the system freezes during weekly certification: 1) Try using the PA UC mobile app instead of the website 2) Clear your browser cache completely (not just cookies) 3) Try filing during off-peak hours (early morning or late evening) 4) If all else fails, you can always certify by phone Remember you have until Friday each week to file for the previous week, so sometimes waiting 24 hours for a fix is the easiest solution.
THE WHOLE PA UC SYSTEM IS BROKEN!!! I've had missing tax forms THREE YEARS IN A ROW now! And every year they give a different excuse about system upgrades or staffing issues. Meanwhile WE are the ones who get in trouble with the IRS if our reporting is wrong. And good luck getting through on those phone lines - complete joke!!!
UPDATE: I found it!!! It was buried under a weird submenu in the dashboard called "Correspondence" that was different from the Messages section. For anyone else looking, go to Dashboard > Documents > Correspondence > Tax Forms. Thanks everyone for your help! The form shows he had some taxes withheld that we would have missed if we just added up the deposits.
i was on leave without pay last yr and when i went to applie in person they told me i needed to bring my ss card not just know the number but i had lost mine so i had to order a new one took 3 weeks just to be able to apply!!!! so dumb
This information is incorrect. While you do need to provide your Social Security Number when filing for unemployment in PA, you don't need to physically present your Social Security card when filing online. You only need the number itself. Please be careful about sharing misinformation, as it could cause unnecessary delays for others.
When I was on LWOP I had to wait forever to get benefits because they kept saying my "claim had an open issue" or something like that. Make sure to check your dashboard regularly after filing to see if there are any issues they need you to address! Don't just assume it's processing normally.
That's good to know - I'll make sure to check the dashboard every day after filing. Did they email you about the issue or did you just have to notice it on the dashboard yourself?
LongPeri
The provisional determination is technically subject to revision if the federal employer eventually responds with substantially different wage information. However, in practice, most federal wage reports end up confirming what employees submit (paystubs, W-2s). The main issue is usually just the delay. Once you receive payments, it's rare that they would later determine an overpayment unless there's a major discrepancy in the wage reports.
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Eloise Kendrick
•This happened 2 my friend and they DID try to claim overpayment 3 months later!!! She had to appeal and it was a HUGE mess. make sure u keep ALL ur paystubs and w2 even after u get paid just in case!!!
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Camila Castillo
Update us when you hear something! Federal wages are definitely one of the most common delays in the PA UC system right now. And while you're waiting, double-check your dashboard to make sure you don't have any other issues or tasks that need completing. Sometimes there are hidden issues that can cause additional delays even after the wage verification is complete.
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Samuel Robinson
•Will do! I just checked my dashboard again and everything looks clean except for the wage verification issue. No other tasks or messages showing up. Fingers crossed this gets resolved soon!
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