Mine was classified as "non-fraud" too but they STILL denied my waiver request!! The whole system is designed to squeeze money out of people who can least afford it. They make the forms complicated ON PURPOSE so people will give up and just pay.

For those facing tax refund offsets due to PA UC overpayments, it's important to understand that there is a formal appeal process if you believe the offset was incorrect. You have 30 days from the date on the Treasury offset notice to appeal in writing. This is separate from the PA UC overpayment appeal process. Note that successfully appealing the tax offset itself is rare unless there's been a procedural error, but it's still an option available to you. Common successful appeal reasons include: 1. The debt was already paid in full 2. The debt was discharged in bankruptcy 3. You've established an approved payment plan (though this doesn't always prevent offset) 4. You weren't properly notified about the potential offset Also, if you filed jointly with a spouse who isn't responsible for the overpayment, they can file an Injured Spouse claim (Form 8379) to get their portion of the refund returned.

btw if u do use that claimyr thing let us know if it worked im also having trouble getting through to someone

UPDATE: I finally got through to UC this morning! I used the Claimyr service that someone suggested above and got connected in about 25 minutes instead of spending hours redialing. The rep was able to file the partial week claim for me and said I should see those 3 days of payment in 2-3 business days. She also confirmed that I did everything else correctly with reopening my claim. Thanks everyone for your help!

ugh classic PA UC mess up! glad u got it sorted out but so annoying about the 2 week delay 😠 make sure u keep filing ur weekly claims while u wait for the new hearing!!!

Thanks for the update. This is exactly the kind of clerical error I suspected. Make sure you use these two weeks to thoroughly prepare for your hearing. Review all your documents, practice explaining your case clearly and concisely, and be ready to address any points your employer might raise. Good luck with your hearing!

THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I waited 14 weeks for my hearing and then they CANCELED it the day before because the "referee was sick" and rescheduled for another MONTH later!!! Its a complete joke and nobody cares about us regular people trying to survive.

Update: I finally called the appeals office directly and they told me my hearing is tentatively scheduled for early March! That's about 10 weeks from when I filed the appeal. They said I should receive the official notice in the mail about a week before the actual hearing. Thanks everyone for your help and advice!

I had a somewhat similar situation happen with my claim back in February. I ended up using the message center in my dashboard instead of calling. I sent a detailed message explaining exactly what happened and asking them to fix the issue. Surprisingly, they responded within 2 days and fixed it! My payment was processed the next day. Worth a try if you can't get through on the phone.

UPDATE: I finally got through to someone! I tried that Claimyr service that someone suggested above and it actually worked. Got connected to a PA UC rep in about 30 minutes. They explained that I accidentally started a Break in Claim when the ID verification popped up. The rep was able to fix it and release my payment! It should be on my Money Network card by tomorrow. Thank you all for the help and suggestions!