PA UC 1099G showing online vs mail delivery confusion - am I missing something?
So here's my situation - I've been checking my UC dashboard for the past 3 weeks waiting for my 1099G to show up in the document section. The PA website specifically said they would be available online by January 31st, 2025. I kept logging in and checking but nothing was there. Then yesterday I randomly got my 1099G in the mail! Did I miss something? Was I looking in the wrong place online? Has anyone else had their 1099G come in the mail when the website said they'd be available online? Now I'm worried there are other important documents I'm missing because I'm only checking online.
15 comments


Alice Pierce
This happened to me too! The UC system does both - they mail paper copies AND post them online. The online ones are sometimes delayed though. If you go to your dashboard and look under "Important Documents" (not the message center), it should eventually show up there. Mine arrived in the mail a week before it appeared online.
0 coins
Amy Fleming
•Thanks for the info! I was checking under "Messages" not "Important Documents" - no wonder I couldn't find it. Is that where all tax documents appear?
0 coins
Esteban Tate
i got mine in mail only never saw it online either dont worry bout it as long as u got it for taxes ur fine
0 coins
Ivanna St. Pierre
•Actually, it's important to check online too. Sometimes the amounts are different due to adjustments, and the paper copy might be the old version. Just saying.
0 coins
Elin Robinson
The PA UC system sends 1099Gs both ways to ensure everyone receives them. They're legally required to mail a paper copy, but they also post them online for convenience. The online version should appear under "Important Documents" section, but they're often delayed by 1-2 weeks after the paper ones are mailed. If you're concerned about missing documents, set up email notifications in your account settings. That way you'll get an alert whenever new documents are posted to your dashboard. You can also call the UC service center to confirm everything is set up correctly.
0 coins
Amy Fleming
•That's really helpful, thank you! I didn't realize I could set up email notifications. Will do that right away.
0 coins
Atticus Domingo
Is anyone else STILL waiting for their 1099G?? Mine hasn't shown up online OR in the mail and it's driving me CRAZY!!! I've been trying to file my taxes for weeks but can't without this form!! The UC website is USELESS as usual!!!
0 coins
Beth Ford
•Have you tried calling the UC service center? I was in the same boat last year and had to request a duplicate. Pro tip: use Claimyr (claimyr.com) to get through to an agent without waiting for hours. They have a system that navigates the phone tree and gets you in line with a live agent. Saved me hours of frustration! You can see how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2
0 coins
Morita Montoya
The way PA UC handles document delivery is inconsistent at best. I worked at H&R Block for 6 years and saw this ALL the time with unemployment docs. Some people only got mail, some only had online access, some got both. There's no rhyme or reason to it. My advice? Always check both places and keep physical copies of everything related to your UC claim. The system is just too unreliable to trust any single method.
0 coins
Esteban Tate
•yep this is tru. happened to my brother too. got audit bcuz he didnt have right papers. big mess
0 coins
Ivanna St. Pierre
I've noticed that it seems to depend on whether you selected paperless correspondence when you first signed up. If you opted for paperless, they sometimes STILL send paper copies of important tax documents anyway (like 1099Gs) but not always. If you're worried about missing something, you can always call and request a specific document be mailed to you. Just be prepared to wait on hold forever lol.
0 coins
Amy Fleming
•I honestly don't remember if I selected paperless when I first applied back in November. Is there a way to check my preferences in my account settings?
0 coins
Alice Pierce
To check your correspondence preferences, log in to your dashboard, click on "User Settings" in the left sidebar, then "Correspondence Preferences." You can update your settings there to receive both electronic and paper copies if you want to be extra safe. And yes, all tax documents including 1099Gs should appear under "Important Documents" - not the regular message center.
0 coins
Amy Fleming
•Thanks so much for the clear instructions! Just checked and I had it set to electronic only. Changed it to both now. Really appreciate the help!
0 coins
Kingston Bellamy
My sister had this exact same thing happen but then she also got a SECOND 1099G in the mail two weeks later with different amounts! Super confusing. Called UC and they said the second one was correct after they recalculated her benefits. Make sure you're using the most recent one if you end up with duplicates.
0 coins