THE WHOLE PA UC SYSTEM IS BROKEN!!! I've had missing tax forms THREE YEARS IN A ROW now! And every year they give a different excuse about system upgrades or staffing issues. Meanwhile WE are the ones who get in trouble with the IRS if our reporting is wrong. And good luck getting through on those phone lines - complete joke!!!

UPDATE: I found it!!! It was buried under a weird submenu in the dashboard called "Correspondence" that was different from the Messages section. For anyone else looking, go to Dashboard > Documents > Correspondence > Tax Forms. Thanks everyone for your help! The form shows he had some taxes withheld that we would have missed if we just added up the deposits.

Just wanted to update everyone - PA UC just posted on their Twitter account that they're aware of the certification issues and expect to have them resolved by 8pm tonight. They recommend trying again tomorrow morning if possible. For those who need to file today, they suggest calling the UC service center.

Just as a follow-up for anyone finding this thread in the future - this issue was fixed around 9:30pm that night. It was related to the new 2025 job search verification questions that were added during maintenance. If you ever encounter a similar issue where the system freezes during weekly certification: 1) Try using the PA UC mobile app instead of the website 2) Clear your browser cache completely (not just cookies) 3) Try filing during off-peak hours (early morning or late evening) 4) If all else fails, you can always certify by phone Remember you have until Friday each week to file for the previous week, so sometimes waiting 24 hours for a fix is the easiest solution.

i had unresolved issue for 6 weeks last year. ended up being something super simple - they needed to verify my identity again even tho i already did the id.me thing. once i got thru to someone they fixed it right away and i got all my back payments in 3 days. dont give up!!

That's actually really encouraging to hear! I'm hoping once I actually reach someone, it'll be something simple like that. Did you get interest on your back payments or just the regular benefit amount?

The provisional determination is technically subject to revision if the federal employer eventually responds with substantially different wage information. However, in practice, most federal wage reports end up confirming what employees submit (paystubs, W-2s). The main issue is usually just the delay. Once you receive payments, it's rare that they would later determine an overpayment unless there's a major discrepancy in the wage reports.

Update us when you hear something! Federal wages are definitely one of the most common delays in the PA UC system right now. And while you're waiting, double-check your dashboard to make sure you don't have any other issues or tasks that need completing. Sometimes there are hidden issues that can cause additional delays even after the wage verification is complete.

i was on leave without pay last yr and when i went to applie in person they told me i needed to bring my ss card not just know the number but i had lost mine so i had to order a new one took 3 weeks just to be able to apply!!!! so dumb

When I was on LWOP I had to wait forever to get benefits because they kept saying my "claim had an open issue" or something like that. Make sure to check your dashboard regularly after filing to see if there are any issues they need you to address! Don't just assume it's processing normally.