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To check your correspondence preferences, log in to your dashboard, click on "User Settings" in the left sidebar, then "Correspondence Preferences." You can update your settings there to receive both electronic and paper copies if you want to be extra safe. And yes, all tax documents including 1099Gs should appear under "Important Documents" - not the regular message center.
My sister had this exact same thing happen but then she also got a SECOND 1099G in the mail two weeks later with different amounts! Super confusing. Called UC and they said the second one was correct after they recalculated her benefits. Make sure you're using the most recent one if you end up with duplicates.
Just so you know, if your payment doesn't appear by the end of business today, you should check your PA UC dashboard to make sure there wasn't an issue with your weekly certification or an open issue on your claim. Sometimes payments get held up if there's a problem with the claim itself rather than just a processing delay.
Just checked my dashboard and it says payment date was yesterday with status 'processed' - I guess that means it's just delayed in getting to my card? Will keep waiting but might try that Claimyr service if it doesn't show up by afternoon.
This happened to me twice in January. Both times I was panicking, but the money showed up around 10am-11am. The UC rep I eventually spoke with explained that there are different processing batches that run throughout the day. First batch usually hits overnight, but if you miss that cutoff, you might be in the mid-morning or afternoon batch. Whatever you do, don't pay for that boost feature! It's just Money Network trying to collect fees for something that will happen anyway.
If Treasury confirms they've sent the payment, it should always eventually appear on your card. I've never heard of a confirmed payment not eventually showing up. However, if it's been more than 3-4 business days, you should contact Money Network directly as there could be an issue with your specific card.
Update: My payment FINALLY showed up on my Money Network card this morning! That's over 4 days after my claim was approved and 2 days after Treasury said they posted the payment. I'm definitely switching to direct deposit today. Thanks everyone for the advice and sharing your experiences - at least I know I wasn't alone in dealing with this!
THE WHOLE PA UC SYSTEM IS BROKEN!!! I've had missing tax forms THREE YEARS IN A ROW now! And every year they give a different excuse about system upgrades or staffing issues. Meanwhile WE are the ones who get in trouble with the IRS if our reporting is wrong. And good luck getting through on those phone lines - complete joke!!!
UPDATE: I found it!!! It was buried under a weird submenu in the dashboard called "Correspondence" that was different from the Messages section. For anyone else looking, go to Dashboard > Documents > Correspondence > Tax Forms. Thanks everyone for your help! The form shows he had some taxes withheld that we would have missed if we just added up the deposits.
Lukas Fitzgerald
i think its because of the job search requirements. They doing extra checks cuz so many people not doing their work searches right. My buddy got audited last week and they made him prove all his job contacts. Make sure yall keeping records!!!!
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Rajan Walker
•oh crap i havent been saving my job search stuff. just putting in the system. are we supposed to keep copies??
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Ev Luca
**UPDATE: PA UC has now posted on their official Twitter that there was a processing delay affecting claims filed 5/10-5/12. All claims are being processed and payments should appear in accounts on their regular schedule or with a 1-day delay at most. They apologize for the confusion and recommend not calling about this specific issue as it's being resolved system-wide.**
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TillyCombatwarrior
•Just checked and my payment now shows it'll be deposited tomorrow! Crisis averted. Thanks for sharing the official update.
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