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PA UC Website Glitch - Can't Answer Weekly Claim Questions Past #2
Is anyone else struggling with the weekly certification system today? I keep getting stuck on question #2 and can't move forward at all. I've tried three different browsers (Chrome, Firefox, and Edge), restarted my computer twice, and even attempted filing through my phone - same problem everywhere! System just freezes after question #2 and the 'Next' button doesn't respond. I know they did that scheduled maintenance yesterday, but seems like they broke something instead of fixing it! My rent is due next week and I NEED this payment to process. Has anyone successfully completed their weekly certification today? Any workarounds?
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PA UC shows \
I've been stuck in unemployment limbo for over 2 months and I'm at my wit's end! I initiated my PA unemployment claim on January 12, 2025, and have religiously filed my weekly certifications for 9 consecutive weeks. I've received my letter of determination and my claim shows as "active" (not under review). My monetary finality date passed on February 14, 2025, but there's still an "unresolved issue" showing on my account. EVERY SINGLE weekly claim shows "in progress" with no payments issued.\n\nI've tried everything to get help:\n- Called the PA UC number at 1-888-313-7284 literally 60+ times some days (only get busy signals)\n- Sent 4 separate messages through the portal with zero response\n- Tried the chat feature multiple times but it's always "at capacity"\n\nMy situation is extra complicated because I live in West Virginia but have worked in Pennsylvania for almost 20 years, so I don't have a PA state representative to contact for help. The rent is due next week and I'm completely out of options. Has anyone found ANY way to actually reach a human being at PA UC when you're dealing with an unresolved issue? Or any solution for out-of-state claimants?
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i had unresolved issue for 6 weeks last year. ended up being something super simple - they needed to verify my identity again even tho i already did the id.me thing. once i got thru to someone they fixed it right away and i got all my back payments in 3 days. dont give up!!
PA UC federal wages delay - 7 weeks with no payment despite approval
Hey everyone, I'm about to lose my mind dealing with PA unemployment after switching from federal employment. My claim was APPROVED over 7 weeks ago, but I haven't received a single payment because they're waiting on my wage information from my federal employer. I've uploaded everything I possibly can - recent paystubs, my W2, even my final earnings statement - but UC keeps saying they need the official response from my former agency. I finally got someone helpful on the phone today who said she was forwarding my case to the 'monetary department' after seeing my uploads. Has anyone dealt with this federal wage verification nightmare? Will they finally process my payments with what I've provided, or am I still at the mercy of my former employer sending something? My mortgage is due next week and I'm seriously panicking.
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The provisional determination is technically subject to revision if the federal employer eventually responds with substantially different wage information. However, in practice, most federal wage reports end up confirming what employees submit (paystubs, W-2s). The main issue is usually just the delay. Once you receive payments, it's rare that they would later determine an overpayment unless there's a major discrepancy in the wage reports.
This happened 2 my friend and they DID try to claim overpayment 3 months later!!! She had to appeal and it was a HUGE mess. make sure u keep ALL ur paystubs and w2 even after u get paid just in case!!!
Update us when you hear something! Federal wages are definitely one of the most common delays in the PA UC system right now. And while you're waiting, double-check your dashboard to make sure you don't have any other issues or tasks that need completing. Sometimes there are hidden issues that can cause additional delays even after the wage verification is complete.
Will do! I just checked my dashboard again and everything looks clean except for the wage verification issue. No other tasks or messages showing up. Fingers crossed this gets resolved soon!
Filing PA UC while on 60-day LWOP status - what documents do I need?
So my company just put our entire department on Leave Without Pay (LWOP) for 60 days starting next week. HR told us we're eligible for unemployment during this period, but I've never filed before and have no clue where to start. Do I need to call PA unemployment or can I do everything online? Also wondering if my driver's license needs to be current with an updated photo? Mine expires in 3 months but the picture is from 8 years ago. Anyone gone through this LWOP situation before? Any tips for a first-timer who doesn't want to mess this up and delay payments?
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i was on leave without pay last yr and when i went to applie in person they told me i needed to bring my ss card not just know the number but i had lost mine so i had to order a new one took 3 weeks just to be able to apply!!!! so dumb
This information is incorrect. While you do need to provide your Social Security Number when filing for unemployment in PA, you don't need to physically present your Social Security card when filing online. You only need the number itself. Please be careful about sharing misinformation, as it could cause unnecessary delays for others.
When I was on LWOP I had to wait forever to get benefits because they kept saying my "claim had an open issue" or something like that. Make sure to check your dashboard regularly after filing to see if there are any issues they need you to address! Don't just assume it's processing normally.
That's good to know - I'll make sure to check the dashboard every day after filing. Did they email you about the issue or did you just have to notice it on the dashboard yourself?
PA UC claim with interstate overpayment showing incorrect repayment records - help!
Just got hit with the most frustrating interstate mess with my PA unemployment claim. Filed last Thursday and immediately got flagged with two separate issues. After literally 78 redials today (yes, I counted), I finally got through to a PA UC rep who cleared one issue and sent me the separation questionnaire to complete. But here's where it gets ridiculous - I have an old out-of-state overpayment from Virginia that I've ALREADY paid back in full, but it's still showing as outstanding! Due to relocating during my benefit year in 2024, I ended up having to file in different states (total nightmare). According to my records, I've made 37 repayment installments to Virginia through PA Treasury deductions, but Virginia is only showing 4 payments received??? I have all my bank statements showing the money was taken out. Has anyone dealt with this interstate repayment tracking disaster? Do I need to contact Virginia UC directly, or can PA UC help resolve this?
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Wait so if PA took money from ur benefits to pay Virginia why are u even dealing with this? Isnt this PAs problem to fix since they took ur money?
Unfortunately not. PA is just acting as a collection agent for Virginia in this case. They deduct and transfer the funds, but it's Virginia's responsibility to properly credit those payments. This happens because each state has sovereign authority over their own UI program, and there's no federal oversight of interstate payment reconciliation.
hey did u ever get thru to virginia? im dealing with something similar now with new jersey and im pulling my hair out!!!
After trying for two more days with no luck, I ended up requesting a formal payment reconciliation as suggested above. Still waiting to hear back. I'll update here if I get it resolved!
Aisha Patel
Just wanted to update everyone - PA UC just posted on their Twitter account that they're aware of the certification issues and expect to have them resolved by 8pm tonight. They recommend trying again tomorrow morning if possible. For those who need to file today, they suggest calling the UC service center.
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LilMama23
OF COURSE they post that AFTER we waste the whole day trying!!! 😡😡😡
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Klaus Schmidt
AuthorThank you for sharing this update! I'll try again tomorrow morning. Really appreciate everyone's help today.
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Dmitri Volkov
Just as a follow-up for anyone finding this thread in the future - this issue was fixed around 9:30pm that night. It was related to the new 2025 job search verification questions that were added during maintenance. If you ever encounter a similar issue where the system freezes during weekly certification: 1) Try using the PA UC mobile app instead of the website 2) Clear your browser cache completely (not just cookies) 3) Try filing during off-peak hours (early morning or late evening) 4) If all else fails, you can always certify by phone Remember you have until Friday each week to file for the previous week, so sometimes waiting 24 hours for a fix is the easiest solution.
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Klaus Schmidt
AuthorUpdate from my end - I was able to complete my certification this morning without any issues! The system is working properly now. Thanks everyone for your help and suggestions yesterday!
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