


Ask the community...
That different overpayment ID is critical information! That likely means they've created a duplicate overpayment record in their system. In your appeal, you need to specifically mention both overpayment ID numbers and state that they appear to be duplicates for the same time period. This happens when their system undergoes updates or migrations - sometimes records get duplicated instead of transferred. Make sure to highlight this prominently in your appeal.
UPDATE: I finally got this resolved! After filing my appeal with all the documentation and following the advice here about mentioning the duplicate overpayment IDs, I also managed to get through to someone at the Overpayment Recovery Unit who was actually helpful. She confirmed they had created a duplicate overpayment record during a system migration in January. My payment from 2022 was properly applied to the original overpayment, but the duplicate was created without any record of that payment. She's submitted paperwork to have the duplicate removed and said I should receive confirmation within 2 weeks. She also put a hold on any collection activities. THANK YOU all for your help - especially the tip about checking the overpayment IDs and contacting that specific department!
Excellent news! This is exactly the outcome I expected - system migration issues are the #1 cause of these kinds of problems. Smart move getting them to place a hold on collections while they resolve it. Make sure you get that confirmation in writing when it comes through, and keep it forever. The UC system has been known to resurrect resolved issues years later.
i was on leave without pay last yr and when i went to applie in person they told me i needed to bring my ss card not just know the number but i had lost mine so i had to order a new one took 3 weeks just to be able to apply!!!! so dumb
This information is incorrect. While you do need to provide your Social Security Number when filing for unemployment in PA, you don't need to physically present your Social Security card when filing online. You only need the number itself. Please be careful about sharing misinformation, as it could cause unnecessary delays for others.
When I was on LWOP I had to wait forever to get benefits because they kept saying my "claim had an open issue" or something like that. Make sure to check your dashboard regularly after filing to see if there are any issues they need you to address! Don't just assume it's processing normally.
That's good to know - I'll make sure to check the dashboard every day after filing. Did they email you about the issue or did you just have to notice it on the dashboard yourself?
this happened to my brother and he did end up having a hearing. the system just updated weird. dont trust the online status its almost never right. keep checking your mail and email everyday!!
UPDATE: I finally got through to someone at the appeals office! The representative confirmed they're reviewing my documentation before deciding if a hearing is needed. She said my employer didn't contest the appeal and my documentation was very clear, so they might just overturn the denial without a hearing. She said I should keep an eye on my mail for either a hearing notice or a decision letter in the next 7-10 days. Thank you all for your help and advice!
That's great news! If your employer isn't contesting it and you have clear documentation, there's a very good chance they'll rule in your favor without needing a hearing. This is actually the best-case scenario as it typically means a faster resolution. Keep us updated on the final outcome!
Fingers crossed for you! Sounds promising!!
Wait so if PA took money from ur benefits to pay Virginia why are u even dealing with this? Isnt this PAs problem to fix since they took ur money?
Unfortunately not. PA is just acting as a collection agent for Virginia in this case. They deduct and transfer the funds, but it's Virginia's responsibility to properly credit those payments. This happens because each state has sovereign authority over their own UI program, and there's no federal oversight of interstate payment reconciliation.
hey did u ever get thru to virginia? im dealing with something similar now with new jersey and im pulling my hair out!!!
Aisha Patel
Just wanted to update everyone - PA UC just posted on their Twitter account that they're aware of the certification issues and expect to have them resolved by 8pm tonight. They recommend trying again tomorrow morning if possible. For those who need to file today, they suggest calling the UC service center.
0 coins
LilMama23
•OF COURSE they post that AFTER we waste the whole day trying!!! 😡😡😡
0 coins
Klaus Schmidt
•Thank you for sharing this update! I'll try again tomorrow morning. Really appreciate everyone's help today.
0 coins
Dmitri Volkov
Just as a follow-up for anyone finding this thread in the future - this issue was fixed around 9:30pm that night. It was related to the new 2025 job search verification questions that were added during maintenance. If you ever encounter a similar issue where the system freezes during weekly certification: 1) Try using the PA UC mobile app instead of the website 2) Clear your browser cache completely (not just cookies) 3) Try filing during off-peak hours (early morning or late evening) 4) If all else fails, you can always certify by phone Remember you have until Friday each week to file for the previous week, so sometimes waiting 24 hours for a fix is the easiest solution.
0 coins
Klaus Schmidt
•Update from my end - I was able to complete my certification this morning without any issues! The system is working properly now. Thanks everyone for your help and suggestions yesterday!
0 coins