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my friend works at the unemployment office and she said they're super backed up right now because of seasonal construction layoffs. they get thousands of new claims in march when projects don't start back up on schedule and it slows everything down. but she said if u got your confirmation number ur fine
And you BELIEVE that??? They ALWAYS have excuses!!! The system has been "backed up" for FIVE YEARS!!! They need to FIX IT already!!! I'm so sick of their incompetence!!!
UPDATE: My status just changed to 'payment in process' this morning! Should hit my Money Network card tomorrow according to the portal. Thanks everyone for the reassurance (and the panic lol). I'll definitely try to be more patient next time, but also not wait too long if there seems to be a real problem.
i had a tax agent review my claim last month. called that claimyr service someone mention earlier cuz i was desperate. the pa uc agent told me that the TAX agent only works certain days of the week on certain claims!!!! they dont even work on our claims everyday! thats why it takes so long. such BS but at least i finally knew why it was taking 4ever
That's insane but explains a lot! So tax agents might only look at my type of claim like one day a week? No wonder this is dragging on for so long. Thanks for sharing that insight.
Quick update based on your responses: Since you confirmed it's officially a legislative claim, make sure to use that reference number every time you call. Also, the financial hardship request is your best option right now. Since you're at 2.5 weeks, you're almost at the point where supervisors start reviewing stuck claims. Tax agents typically have 21 business days to complete reviews before it flags for supervisor attention. Keep documenting all your call attempts too - this can be useful if you need to file a formal complaint later.
Thank you so much for all this information! I didn't know about the 21 business day threshold. I'm going to call first thing tomorrow morning with my legislative reference number AND mention the financial hardship. Will definitely keep track of all calls from now on too. Really appreciate everyone's help!
this happened to me too!! i freaked out thinking i wasnt going to get paid!! turns out it was just showing that i had 1 week during my last claim where i didnt qualify cause i made too much at my part time job that week. as long as ur current weeks dont say 'disqualified' ur probably ok!
Just to add onto what others have said - it might be worth checking your 'Claim Summary' page to see if there are any outstanding issues listed for your current benefit year. That's different from the dashboard status and would show any actual problems with your current claim. The Previous Claim message is just historical info.
Quick update: The PA UC office just posted on their official Twitter account that they're aware of some minor glitches with the work search reporting section of the new website. They recommend taking screenshots of your work search activities before submitting just in case. They expect to have these issues resolved by next week. Your benefits shouldn't be delayed as long as you completed the claim and received any type of confirmation.
Thanks for keeping us updated! I'll definitely take screenshots next week. Has anyone heard if they're planning more changes or is this update finished?
According to their modernization roadmap, this is phase 1 of 3. The next update is scheduled for August 2025 and will focus on the appeals process and document management system. The final phase will update the employer portal side of things in November. But the weekly claims process should remain stable after these current adjustments are ironed out.
Roger Romero
make sure you check your payment method on your dashboard! my friend won her appeal but her payments were going to an old debit card she didn't have anymore and she had to call to update it which took forever
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Cole Roush
•Good point! Just checked and my payment method is set to direct deposit to my current bank account, so at least that's ready to go.
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Scarlett Forster
Quick update - I just received all my back payments today! Exactly 9 business days after my hearing. My claim status updated to "Active" on day 7, and the money hit my account 2 days later. All 18 weeks paid at once. Such a relief!
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Derek Olson
•That's excellent news! This timeline aligns with what we typically expect for straightforward cases where everything is properly documented. Make sure to print or save digital copies of your payment history just in case there are any questions in the future.
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Danielle Mays
•Congrats!! Now just pray they don't come back a year later saying it was all a mistake and demand everything back with penalties like they did to my cousin 🙄
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