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Quick update: The PA UC office just posted on their official Twitter account that they're aware of some minor glitches with the work search reporting section of the new website. They recommend taking screenshots of your work search activities before submitting just in case. They expect to have these issues resolved by next week. Your benefits shouldn't be delayed as long as you completed the claim and received any type of confirmation.
Thanks for keeping us updated! I'll definitely take screenshots next week. Has anyone heard if they're planning more changes or is this update finished?
According to their modernization roadmap, this is phase 1 of 3. The next update is scheduled for August 2025 and will focus on the appeals process and document management system. The final phase will update the employer portal side of things in November. But the weekly claims process should remain stable after these current adjustments are ironed out.
Just to add to my earlier comment - if your husband filed online, he should verify that his ID.me verification went through properly. Many claims get stuck because of ID verification issues. Also, having him continue to file weekly will ensure he gets all back pay once approved, and it keeps his claim active in the system.
After seeing all these responses, I highly recommend your husband try to speak directly with an agent. That's the fastest way to find out if there's a specific issue or if it's just in the normal queue. When I finally got through, they found a simple issue that was holding everything up. It's worth the effort to make contact rather than just waiting and hoping.
You're right, I think he needs to be more proactive about this. He's tried calling a few times but gives up after being on hold. I'll let him know about the Claimyr option you mentioned. At this point, we just need some answers.
One more thing - document EVERYTHING. Each time you call, who you speak with, confirmation numbers, etc. If your appeal is delayed beyond 6 months, you can actually file a complaint with the Department of Labor and Industry Office of Integrity. Also, when you finally do get your hearing notice, make sure you're fully prepared with all documentation proving you were laid off rather than quit. The referee will need specific evidence.
Update for anyone following this thread - I used Claimyr this morning and finally got through to someone at PA UC! Turns out my appeal WAS stuck in the system. The agent put a priority flag on it and said I should receive my hearing notice within 10 business days. Such a relief to finally have answers. Will update again when I get my hearing date.
Just checking back - any updates on your situation? Were you able to get through to anyone who could help?
Small progress! I called my state rep yesterday and their office took all my info. They said they've been handling dozens of similar cases and have a direct contact at UC who can expedite these issues. They promised to call me back by Friday with an update. I also mailed my withdrawal letter via certified mail yesterday. Fingers crossed!
One more thing I forgot to mention - make sure to continue filing your weekly claims even while this is being sorted out. Once your appeal issue is resolved, they'll release all back payments, but only for weeks you properly certified. Many people forget this step and lose out on backdated payments.
Liam McConnell
def agree with everyone saying JUST APPLY!! let them tell u no instead of assuming. and when you call make sure to ask specifically about any special programs for self-employed ppl. sometimes the first person u talk to doesnt know everything
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Giovanni Rossi
Tell ur friend to look into CareerLink services too if he's in PA. When I got denied UC they referred me there and I got help with job training and resume stuff. Not cash benefits but at least something.
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Jamal Brown
•Thanks for the suggestion! I'll definitely pass that along. He's been in this business for almost 15 years so his resume probably needs some serious updating. Any help with job hunting would be useful for him right now.
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