PA UC injury questionnaire completed 37 weeks ago - still no determination?

Yes, that questionnaire is definitely part of their eligibility determination process for injury-related claims. They use it to decide if your situation falls under regular UC eligibility guidelines or if you need to be directed to a different program. Unfortunately, PA UC is notorious for these delays, though 37 weeks is extreme even by their standards. Have you tried contacting your state representative's office? They often have liaison channels to expedite claims that have been stuck this long.

omg 37 weeks?!!! thats INSANE!! i waited 12 weeks last year and thought i was gonna lose my mind. have u tried messaging them through the portal? sometimes that works better than calling

I went through something similar with an injury claim back in December. The questionnaire is their way of determining if you qualify under regular UC or if your case should be handled through workers' comp or disability instead. My wait was about 14 weeks which was bad enough, but 37 is completely unacceptable. Have you tried using Claimyr? It's the only way I finally got through to a human at PA UC. Their service connects you with an actual agent without dealing with busy signals. I watched their video demo (https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2) and was skeptical but it actually worked. Once I got through to someone, my claim was resolved within a week. Their website is claimyr.com if you want to check it out.

Unfortunately, there are systemic backlogs with injury-related cases because they require manual review to determine program eligibility. The system needs to determine if your case falls under regular UC, workers' comp, or disability programs. This cross-program verification is what often causes these delays. Your best options at this point: 1. Contact your state representative (as suggested above) 2. File a formal complaint with the PA Department of Labor & Industry 3. Request an "escalation due to financial hardship" - specifically use this language when you communicate with them 4. If possible, visit a PA CareerLink office in person with your claim documentation Also, verify that your dashboard doesn't show any pending actions needed from you - sometimes there are additional document requests that don't generate notifications.

this happened to my cousin last year only his was about workman's comp!!! he had to wait almost A YEAR can u believe it??!! the system is completely broken and nobody cares about regular people just trying to survive!! 😡😡😡

I'm in the exact same situation right now but only been waiting for 9 weeks. Reading your post has me terrified that I could be waiting for months more. This is absolutely unacceptable. I have kids to feed and bills to pay. Has anyone successfully sued the state for these delays? There must be some legal requirement for how long they can leave us hanging without income.

Quick update on information about injury-related claims: As of March 2025, PA UC implemented new processing procedures for injury questionnaires. Claims with injuries that occurred at work are supposed to be reviewed within 10 business days and then either processed for UC benefits or transferred to workers' compensation. Non-work injuries should be evaluated within 15 business days. The fact that you've been waiting 37 weeks indicates something went seriously wrong with your claim processing. It's very likely your claim got stuck in the system without being assigned to an examiner or was assigned but never reviewed. When you contact them (through any of the methods suggested), specifically ask for a "claim review escalation due to processing timeout" - this is their internal terminology that might help get better results.

Just checking in - any updates on your situation? Were you able to get through to anyone using the suggestions here?

That's great news! Misclassification happens more often than they'd like to admit. Make sure to follow up if you don't hear anything within that timeframe. Also, you should be eligible for back payments for all those weeks if your claim is approved. Make sure they specifically address that when they process your claim.