PA UC claim stuck with 5 open issues for 13 weeks - fired after resignation?

OH MY GOD this is so typical of the PA UC system!! I had something similar happen last yr where I had 2 different jobs affect my claim and it took FOREVER to get resolved. They make it IMPOSSIBLE to talk to anyone!!! Have you tried going in person to a CareerLink office? Sometimes that works better than calling.

Your situation is definitely complicated by having multiple job separations within a short timeframe. PA UC needs to evaluate each separation individually. The initial job where they terminated you during your notice period would likely be eligible since you were ready and willing to work those weeks. The second job termination for rule violation is trickier and might be causing most of the open issues. Here's what I suggest: 1. Document both separations with exact dates and reasons 2. Check your UC dashboard to see if they've sent any questionnaires about either employer 3. Make sure you're still filing your biweekly claims even with no payments 4. Try reaching a UC representative to find out what specific issues are holding up your claim

this happens to evry1. my friend waited 17 weeks with 4 issues. just keep filing ur weekly claims and theyll back pay u eventually

I had success getting through to PA UC using a service called Claimyr. It basically holds your place in line so you don't have to keep redialing. I was skeptical but it worked - I got through to an agent in about 30 minutes after trying on my own for weeks. They have a video showing how it works at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. The website is claimyr.com if you want to check it out. With 5 open issues, you definitely need to speak with an actual human.

I used Claimyr last month when I had 3 open issues and it did work. Got through to someone who actually explained what was going on with my claim. It's not free but it was worth it to finally get answers instead of busy signals for weeks.

Your situation is a bit complex due to having two different separations. Here's what's likely happening: 1. For your first job (quit with notice but terminated early), they need to determine if this qualifies as a wrongful termination or if it counts as you quitting. 2. For the second job (fired for rule violation), they need to determine if the rule violation constitutes "willful misconduct" which would disqualify you. 3. Multiple employers in your base year makes the wage investigation more complicated. The fact that your open issues went from 5 to 4 back to 5 suggests they resolved one issue but then added another when you filed again under the existing claim. You need to speak with an examiner who can see all the issues on your claim. Keep filing your biweekly claims and document everything. When you do reach someone, ask specifically about each open issue by name if possible.

Yes, that's actually an important distinction in PA unemployment law. If you can demonstrate that you: 1. Weren't aware of the rule 2. Were following supervisor instructions 3. Had no reason to believe you were doing anything wrong Then it may not be considered willful misconduct. Document any evidence you have showing you were directed to perform the task in question. PA UC will contact your employer for their side, so having your facts straight is important.

i had 6 open issues once and finally got thru by calling exactly at 7:59 am right before they open. took like 50 tries but better than nothing. once i got someone they fixed everything in like 20 min and i got paid the next week. dont give up!!

After reading through this thread, I'd suggest you: 1. Try calling at 7:59am as suggested (this does work better) 2. Consider the Claimyr service if you continue having trouble getting through 3. Gather your evidence about the rule violation situation (especially those text messages) 4. Prepare a clear timeline of both job separations 5. Be ready to explain why you shouldn't be disqualified for either separation Remember that once you do get through to someone, they can often resolve multiple issues in one call. Ask them to review ALL open issues on your claim. Good luck!

UPDATE: I finally got through! Used the Claimyr service after three more days of failed calling attempts. The examiner was able to see all my issues and said my first separation (the early termination during notice period) was actually approved weeks ago but the system hadn't processed it correctly. For the second job, they're sending me a questionnaire about the rule violation situation. They also scheduled a phone interview for next week. The representative said once that's done, I should start receiving payments for the eligible weeks. Such a relief to at least know what's happening now!