Pennsylvania Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Last time I filed UC they kept saying new card was coming but nothing ever came and then a month later I got a letter saying they were using my old card. The whole system is just confusing af.

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Just to clarify for anyone else with this issue in the future: 1. PA UC will always default to using an existing, unexpired Money Network card first 2. Even if the system mentions "issuing a new card," check your existing card first 3. You can verify which card is linked to your claim by calling UC directly 4. Money Network customer service can also tell you if a new card has been issued 5. New cards are typically only issued if you specifically request one or your old one is expired/reported lost Glad you got your money and everything worked out!

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This is excellent information that should be pinned somewhere! Thanks so much for the clear explanation. Hopefully it helps others avoid the confusion I experienced.

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Have you considered remote work? I was in a similar situation last year (no degree, UC running out). I found an entry-level customer service job that's fully remote with a healthcare company. Pay isn't amazing but it's steady and has growth potential. Sites like FlexJobs and Remote.co have legitimate listings that often don't require degrees, just decent computer skills. Worth checking out!

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I actually haven't looked much into remote work - that's a good suggestion! Did you have to pay for access to those job sites? And did you need any special equipment for your remote job?

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FlexJobs does have a membership fee (I think around $15/month) but Remote.co is free. I just needed a reliable computer and internet connection. My company actually sent me a headset for phone calls. Some remote customer service jobs even provide equipment!

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One thing to note - if you do find employment but it's part-time or lower-paying than your previous job, you might qualify for Partial UC benefits. Many people don't realize you can still receive some UC while working part-time, as long as you report your earnings accurately. This could help bridge the gap while you continue looking for something better.

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That's really helpful to know. I might have to take something part-time soon just to have some income. Do you know what the income threshold is before UC benefits completely cut off?

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The formula is a bit complicated, but generally, you can earn up to 30% of your weekly benefit rate without reduction. After that, they reduce your benefit dollar-for-dollar. So if your weekly benefit is $300, you could earn up to $90 without losing any benefits, then your benefit reduces based on additional earnings.

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Regarding your question about timeline - voluntary quit cases with complex circumstances like yours typically take 4-6 weeks for initial determination in PA. If denied and appealed, the appeal hearing is usually scheduled 3-4 weeks after you file the appeal. The referee typically issues a decision within 7-10 days after the hearing. So worst case, you're looking at about 10-12 weeks from initial filing to final appeal decision. Make sure you continue filing your weekly claims during this entire process, even if initially denied!

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This is really helpful to know what to expect timeline-wise. I'll definitely keep filing weekly claims no matter what. Is there any way to request expedited processing due to financial hardship?

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Oh! Don't forget that when you get that questionaire thing it comes with a DEADLINE. I think maybe just 7 days? My friend missed it and had to start her whole claim over from scratch! Check your portal and email everyday so you don't miss anything they send you.

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Thank you for the warning! I've been checking my UC portal daily. Nothing has shown up yet but I'll keep watching for it. Does the deadline start from when they send it or from when I open it in the portal?

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Quick update on my situation from last month - after I got through to the agent and they manually processed my certification, the payment still posted within the normal timeframe (2 business days for me). So if you can actually reach someone, they can definitely help solve this without making you wait until 8/27.

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That's encouraging! I'll definitely be trying all day tomorrow to get through. Thanks for sharing your experience.

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i miss the pandemic unemployment when u could actually talk to someone lol. pa uc has been garbage since way before that tho

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RIGHT?! At least during COVID they had those extra people answering phones. Now it's back to the same old terrible system.

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After reading through this thread, I'd suggest you: 1. Try calling at 7:59am as suggested (this does work better) 2. Consider the Claimyr service if you continue having trouble getting through 3. Gather your evidence about the rule violation situation (especially those text messages) 4. Prepare a clear timeline of both job separations 5. Be ready to explain why you shouldn't be disqualified for either separation Remember that once you do get through to someone, they can often resolve multiple issues in one call. Ask them to review ALL open issues on your claim. Good luck!

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Thank you! I'm going to try the early morning calls for a few days, and if that doesn't work, I'll try Claimyr. I'll update here if I make any progress. Really appreciate everyone's help.

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UPDATE: I finally got through! Used the Claimyr service after three more days of failed calling attempts. The examiner was able to see all my issues and said my first separation (the early termination during notice period) was actually approved weeks ago but the system hadn't processed it correctly. For the second job, they're sending me a questionnaire about the rule violation situation. They also scheduled a phone interview for next week. The representative said once that's done, I should start receiving payments for the eligible weeks. Such a relief to at least know what's happening now!

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That's awesome!!! So glad you got some answers! Fingers crossed the interview goes well and you get your money soon!!

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