Pennsylvania Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

After reading through this thread, I'd suggest you: 1. Try calling at 7:59am as suggested (this does work better) 2. Consider the Claimyr service if you continue having trouble getting through 3. Gather your evidence about the rule violation situation (especially those text messages) 4. Prepare a clear timeline of both job separations 5. Be ready to explain why you shouldn't be disqualified for either separation Remember that once you do get through to someone, they can often resolve multiple issues in one call. Ask them to review ALL open issues on your claim. Good luck!

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Thank you! I'm going to try the early morning calls for a few days, and if that doesn't work, I'll try Claimyr. I'll update here if I make any progress. Really appreciate everyone's help.

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UPDATE: I finally got through! Used the Claimyr service after three more days of failed calling attempts. The examiner was able to see all my issues and said my first separation (the early termination during notice period) was actually approved weeks ago but the system hadn't processed it correctly. For the second job, they're sending me a questionnaire about the rule violation situation. They also scheduled a phone interview for next week. The representative said once that's done, I should start receiving payments for the eligible weeks. Such a relief to at least know what's happening now!

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That's awesome!!! So glad you got some answers! Fingers crossed the interview goes well and you get your money soon!!

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Last time I filed UC they kept saying new card was coming but nothing ever came and then a month later I got a letter saying they were using my old card. The whole system is just confusing af.

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Just to clarify for anyone else with this issue in the future: 1. PA UC will always default to using an existing, unexpired Money Network card first 2. Even if the system mentions "issuing a new card," check your existing card first 3. You can verify which card is linked to your claim by calling UC directly 4. Money Network customer service can also tell you if a new card has been issued 5. New cards are typically only issued if you specifically request one or your old one is expired/reported lost Glad you got your money and everything worked out!

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This is excellent information that should be pinned somewhere! Thanks so much for the clear explanation. Hopefully it helps others avoid the confusion I experienced.

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my cousin works for UC and says they're still super understaffed since covid. they lost like half their experienced examiners who retired or quit and the new people take way longer to process claims. not saying its right but thats why everything takes forever now

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That makes sense but doesn't make it any easier for those of us who can't pay rent while waiting! Do you know if they're planning to hire more people? Or is this just how it's going to be forever now?

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Just as an update for anyone reading this thread later - I contacted Representative Salisbury's office based on this post. They took my information and contacted UC on my behalf. Within a week, my claim that had been pending for 5 months was processed and I received all my backpay. Definitely reach out to your local representatives if you're stuck in the UC system! They can often help move things along much faster than you can on your own.

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That's awesome!! So glad it worked for you too! Spread the word to everyone you know who's dealing with UC issues. The system is broken but at least there's a workaround that actually gets results.

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Congrats on getting through! Quick question - did they mention anything about your back weeks? Like, did you have to do anything special to claim those? I'm in week 3 of waiting and getting worried.

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The supervisor said all my weekly claims that I'd been filing would be processed together in one lump sum since they were all filed on time. So make sure you keep filing every week even while you're waiting for approval! I filed 5 weeks worth while waiting, and the system shows they're all being paid together now.

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Just for future reference, for anyone reading this thread - when your claim is stuck in review, here's what you should do: 1. Keep filing your weekly claims on time, every week 2. Document ALL work search activities (PA requires at least 3 per week now) 3. Call the UC service center as early as possible (right at 8am) 4. If you're facing financial hardship (eviction, utility shutoff, etc.), specifically ask for a hardship review 5. If the first rep can't help, politely ask to speak with a supervisor 6. Check your dashboard daily for updates 7. Make sure your contact info is current in the system The system is frustrating but persistence pays off eventually.

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This is really helpful! I wish I'd known to specifically ask for a hardship review earlier - might have saved me a few weeks of stress.

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Update on your situation? Did you file the Petition to Reopen?

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Yes! I filed it yesterday with all my medical documentation attached. Also called and spoke with an agent who confirmed they received it. Now just waiting anxiously. Thanks everyone for the advice - will update when I hear something!

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hey btw my cousins friend got denied for UC but then won on appeal. he said the whole system is designed to deny people hoping they wont fight it. dont give up!!

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