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u have to go to the career link office in person. thats the only thing that worked for me when this happened. they can see stuff in the system regular phone people cant
Just to follow up - were you able to get this resolved? For anyone else reading this thread later, there's now an official procedure for this issue. You need to: 1. Submit form UC-1699A "Data Correction Request" (available online) 2. Specifically mention "recurring data integration error" in the comments 3. Include screenshots or detailed descriptions of the incorrect entries 4. Request a "claim profile review" PA UC has acknowledged this is happening to some claimants due to a data migration issue when they updated their systems. The correction can take 2-3 weeks to fully process, but they should be able to release any held payments once they verify the issue.
Thank you so much for following up! I did finally get it resolved after taking everyone's advice here. What worked was a combination of things: 1) I got through to a supervisor who submitted an IT ticket, 2) My former employer's HR also called to confirm the information was incorrect, and 3) I submitted that form you mentioned. My backpayments were finally released yesterday after 5 weeks of fighting with the system. For anyone else with this problem - be persistent and use all the advice in this thread! And thanks everyone for your help!
Based on everything you've shared, I think you have a decent chance at winning your appeal if you prepare properly. The fact that you always notified your employer, attempted to find accommodations, and have documentation from the school will help. Make sure to emphasize that caring for children with special needs isn't a choice or preference but a necessity. Be respectful during the hearing and stick to facts rather than emotional arguments. And don't get defensive if they ask tough questions - just calmly explain your circumstances and the impossible position you were in.
wait are these hearings in person or on phone now? i got something saying mine might be on zoom but im not sure cuz the letter was confusing
Since COVID, most PA UC appeal hearings are conducted by phone or video conference (usually Teams or Zoom). Your hearing notice should specify which method will be used for your particular case. If you're not tech-savvy, you can request a phone hearing instead of video, but you need to do that well in advance by contacting the UC Appeals office.
Update: I just reviewed my determination letter more carefully, and it specifically says I was denied because I "demonstrated careless disregard for employer standards through repeated failures despite warnings." But here's the thing - I only received ONE written warning about productivity, and that was right after they changed the system! Does this help my case? It seems like they're claiming there were multiple warnings when there wasn't.
This is EXACTLY the kind of discrepancy you want to highlight in your appeal! If the determination states "repeated warnings" but you only received one, that's a factual error you can directly challenge. Bring documentation showing the single warning and its timing relative to the system change. This type of concrete contradiction in the employer's claims can be very effective in appeals. Make sure to state this clearly and calmly during the hearing.
Camila Castillo
my cusin had hearing last month and won becuz he brought alot of evidence, make sure u have everythng printed not just on ur phone
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Victoria Brown
•Thanks for the tip! I'll definitely print everything out. Did your cousin have to mail anything to the referee before the hearing or just bring it all on the day?
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Samuel Robinson
To answer your question about submitting evidence beforehand - you absolutely can and should. There should be instructions on your hearing notice for how to submit evidence in advance. This gives the referee time to review it before the hearing. But ALSO bring copies to the hearing as backup. And regarding the CareerLink documentation - when I visited in person, they gave me a printout with my registration confirmation number and date. They also helped me complete the required work search activities that were part of my back-weeks. Ask them to note in your file that you had a technical issue with your SSN that prevented earlier registration. One last tip - after my hearing, it took about 14 days to get the decision. If you win, they'll release all your back payments at once, which was a huge relief. Stay positive and be super prepared!
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Victoria Brown
•This has been incredibly helpful! I feel so much more prepared now. I'm heading to CareerLink tomorrow morning and will start organizing all my evidence tonight. Fingers crossed the hearing goes well - I'll update after January 28th!
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