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THE TRACKER IS A JOKE!!!! Been on unemployment 3 times in PA and EVERY SINGLE TIME they use this excuse. It's just what they say when they don't want to deal with your claim. I was told I was "in the tracker" for 6 WEEKS last time!!! The system is BROKEN and they know it!!
same here man... was told tracker this tracker that and then my claim just expired before anyone ever looked at it. had to start all over again. PA UC is the absolute worst
While I understand your frustration, the tracker system itself isn't the problem - it's the understaffing and overwhelming case volumes that cause these delays. The task management system is actually designed to ensure claims don't slip through the cracks, but when there aren't enough examiners to handle the volume, backlogs develop. If your claim has been in the queue for more than 3 weeks, I recommend contacting your state representative as they can often help expedite matters.
Final update: My claim finally processed today! Took exactly 12 business days after being put in "the tracker." I did end up using Claimyr to reach someone yesterday, and they told me my claim had been assigned to an examiner but was waiting on final approval. Guess that nudge helped because this morning everything switched to paid status and my payment is scheduled for tomorrow. So relieved! Thanks everyone for your help and advice.
Update us when you get this resolved! I'm dealing with a similar issue (though not with a money order) and it helps to hear how others navigate this maze of a system.
i gave up calling and went to the careerlink office in person. took 3 hours waiting but they have a direct line to UC. got it fixed that way. just bring ur ID and social security card
UPDATE: Finally got through to someone at UC this morning! For anyone else having this problem - you need to specifically ask them to check your "AROP Status Flag" which got stuck due to the system update. The rep fixed it in minutes and I was able to reopen my claim right away. One week of benefits lost but at least it's working now. Thanks everyone for the help!
The most direct way to update your banking information is through the Treasury Direct Deposit Enrollment form (PWOA-2). Here's the exact process: 1. Download the form from www.patreasury.gov/ucpayments 2. Complete all fields (use ink, not pencil) 3. You must include a voided check or bank letter verifying your account details 4. Mail to: PA Treasury, 651 Boas Street, Room 400, Harrisburg, PA 17121 Alternatively, you can use the Treasury Direct portal at https://direct.patreasury.gov but you'll need to create an account first. Processing time is typically 7-10 business days from receipt of your documents.
This is super helpful but just a small correction - the website is actually www.patreasury.gov/uc-payments (with a hyphen). I just checked it today.
Yes! I ended up using the Claimyr service to get through to a real person at PA UC. The agent was able to verify my identity and update my banking info while I was on the phone. My payment should hit my new account next week. The Treasury form is also an option but takes longer.
Charlotte White
my friend had her former job appeal after 6 MONTHS of getting benefits and she had already spent all the money on rent and stuff!!! but she won her appeal because she had text messages from her supervisor that contradicted what the company was saying at the hearing. do you have any texts or emails that might help your case??? also write down EXACTLY what your manager said when you reported the drinking issue the first time
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Ella Thompson
Quick update on my situation - I won my employer appeal by focusing on patient safety protocols. The key was proving I followed the established reporting procedure first, and only took additional steps when there was no response to my initial report. The referee specifically noted in her decision that actions taken to protect patient safety, when following reporting chains, don't constitute willful misconduct. I hope this helps with your case!
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Aurora Lacasse
•That's so encouraging to hear! Thank you for coming back to share that. I have documentation showing I reported through proper channels first too, so I'll definitely emphasize that. Did you have an attorney or did you represent yourself?
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