Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

anyone notice that we cant use the site during tax season too? happens every year right when everyone needs their 1099s

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YES!!! It's like they deliberately make it harder during peak times! My theory is they're hoping people give up so they save money.

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For anyone still having trouble: Per the PA UC Twitter account (@PaUCSupport), they're experiencing some technical difficulties with the login system today. They recommend using the UC Connect mobile app as an alternative method for filing weekly claims until the website issues are resolved. The estimated fix time is 5pm today.

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Update: I got in using the cache clearing suggestion, but now I'm getting errors when submitting my weekly certification. Going to try the UC Connect app as suggested. Thanks everyone for your help!

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the whole system is BROKEN. they make it complicated on purpose so people give up. i hate PA unemployment so much!!!!!

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Update: I FINALLY got it working! For anyone else with this problem, here's what fixed it for me: 1. Called Money Network at exactly 7:00am to avoid the wait 2. Asked them to completely reset my online access 3. Waited the full 24 hours they recommended 4. Used Microsoft Edge browser in private browsing mode 5. Made sure to use ALL CAPS for my name exactly as it appears on the card Now I can see that I actually did get both my payments but they were less than I expected because of the tax withholding I selected. Thanks everyone for your help!

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Excellent! Glad you got it resolved. The ALL CAPS name format is a strange requirement they don't mention anywhere in their instructions. I've seen this trip up many claimants. For future reference, you can also adjust your tax withholding preferences on your PA UC dashboard if you want to change how much is taken out.

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my brother had this happen and he just waited and didnt file anything and his benefits just stopped forever lol. dont do that

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UPDATE: I filed my new claim last night and was able to speak with someone at UC this morning using that Claimyr service (it actually worked!). The agent confirmed I should file my weekly claim too. She said my new claim should be processed within 7-10 days and payments might only be delayed by 1-2 weeks max. She also noted this in my account to help speed things up. Thanks everyone for the advice!

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Great news! Make sure to keep filing weekly claims during this transition period as mentioned above. Also, you might need to complete ID.me verification again for the new claim, so watch for emails about that.

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So glad you got through! Keep us updated on how long it actually takes to get paid!

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THIS IS RIDICULOUS!!! I've been dealing with this EXACT issue for THREE WEEKS NOW!!! Called 37 times (yes I counted) and either get a busy signal or the automated message saying they're too busy. Left 5 messages in their callback system and NOTHING! They have ONE JOB! How hard is it to get tax forms out on time?? And then when you go to the "self-service" options online NOTHING WORKS PROPERLY! I'm filing a complaint with my state representative because this is UNACCEPTABLE!!

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I feel your frustration 100%. Three weeks is insane! Let me know if filing the complaint gets you anywhere, I might do the same.

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Update for everyone: I just spoke with someone at PA UC (finally got through this morning), and they mentioned there was a system-wide issue with 1099-G forms for people who received benefits crossing over from December 2023 to January 2024. They're aware of the problem and working on getting all the missing forms generated by next week. If you need your form urgently for tax filing, they recommended speaking directly with an agent who can manually generate the form for you.

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Thank you so much for this update! That explains a lot. I did receive benefits that crossed from December into January. I'm going to try calling again tomorrow morning, and if that doesn't work, I might try that Claimyr service someone mentioned above. Really appreciate you sharing this info!

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Wish they would have TOLD us about this system issue instead of making us waste hours calling!!! But thank you for the info.

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Regarding your question about timeline - voluntary quit cases with complex circumstances like yours typically take 4-6 weeks for initial determination in PA. If denied and appealed, the appeal hearing is usually scheduled 3-4 weeks after you file the appeal. The referee typically issues a decision within 7-10 days after the hearing. So worst case, you're looking at about 10-12 weeks from initial filing to final appeal decision. Make sure you continue filing your weekly claims during this entire process, even if initially denied!

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This is really helpful to know what to expect timeline-wise. I'll definitely keep filing weekly claims no matter what. Is there any way to request expedited processing due to financial hardship?

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Oh! Don't forget that when you get that questionaire thing it comes with a DEADLINE. I think maybe just 7 days? My friend missed it and had to start her whole claim over from scratch! Check your portal and email everyday so you don't miss anything they send you.

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Thank you for the warning! I've been checking my UC portal daily. Nothing has shown up yet but I'll keep watching for it. Does the deadline start from when they send it or from when I open it in the portal?

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