Pennsylvania Unemployment

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PA UC approved claim stuck in UI Cash Office review - when will payment come?

Got a weird situation with my PA unemployment claim that's stressing me out. After waiting 3 weeks, my claim was finally approved last Thursday (yay!), but when I called to check on my payment status, the rep told me it was sent to something called the 'UI Cash Office' for additional review before they can release my funds. Has anyone experienced this extra step? The rep couldn't tell me how long this review would take or why it's happening. I'm counting on this money to pay rent next week and getting really anxious. Anyone know what this UI Cash Office review is all about or how long it usually takes?

btw has anyone had issues with the Money Network card after getting through the cash office review? they finally approved my payments but then the card never showed up and i had to wait ANOTHER two weeks!!

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You can check the status of your Money Network card by calling 888-233-5916. Sometimes they get returned to sender if your address has any issues. Also, when you get the card, I recommend immediately transferring the funds to your personal bank account to avoid any potential card issues.

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AstroAce

Author

UPDATE: I called again this morning (took forever to get through) and finally got more info. They said the Cash Office review was triggered because I had a previous claim from 2023 and they needed to verify I wasn't getting double payments or something. The rep said it should be processed by Friday! Fingers crossed she's right. Thanks everyone for your help!

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Great news! Thanks for updating us. That Friday timeline sounds right based on my experience. The previous claim connection makes sense too - they're very careful about overlapping benefit years.

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hope it comes through on time!! let us know what happens

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PA UC denied for monetary ineligibility despite sufficient summer earnings - what am I missing?

I'm completely baffled and stressed out. I just received my Notice of Financial Determination from PA UC saying I'm "monetarily ineligible" but this makes NO sense to me! I worked full-time at a resort from May through September 2024 making $18.75/hr (about $750/week). That's well over $9,000 total for the summer. The letter shows some of my wages but the amounts are way lower than what I actually earned. The determination says I didn't earn enough in my base period, but I definitely made more than the minimum they list ($8,240 in 2025). Could they be missing some of my wages? Do summer seasonal jobs get treated differently? I'm so confused and worried because I was counting on this income until I find another position. Has anyone else dealt with incorrect wage reporting on their claim?

this is y the system is broken ppl cant figure it out without help!! glad u got thru 2 someone

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Just wanted to add - if your new determination still doesn't look right, request a wage investigation! Sometimes employers don't report wages correctly or they get recorded under the wrong quarter. Happened to my sister and took 6 weeks to fix but she eventually got everything she was entitled to.

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PA UC benefit year ending with 27 weeks - file weekly claim or start new claim?

So confused right now! My UC dashboard says I'm at week 27 and shows I'm 'eligible to file a new claim' but I STILL have money left in my balance (about 3 more weeks worth of payments). I'm not sure if I should just file my regular weekly claim like normal OR if I need to start this whole new claim process. If I file a new claim, will I lose the remaining balance? And will there be a gap in payments? Really need the money to pay rent next week so I don't want to mess this up!

my brother had this happen and he just waited and didnt file anything and his benefits just stopped forever lol. dont do that

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UPDATE: I filed my new claim last night and was able to speak with someone at UC this morning using that Claimyr service (it actually worked!). The agent confirmed I should file my weekly claim too. She said my new claim should be processed within 7-10 days and payments might only be delayed by 1-2 weeks max. She also noted this in my account to help speed things up. Thanks everyone for the advice!

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Great news! Make sure to keep filing weekly claims during this transition period as mentioned above. Also, you might need to complete ID.me verification again for the new claim, so watch for emails about that.

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So glad you got through! Keep us updated on how long it actually takes to get paid!

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PA UC Money Network Card missing payments - can't access online banking

Hey everyone, I'm having a major issue with my PA unemployment Money Network card. I got it 2 weeks ago but can't enroll in online banking to track my benefits. The enrollment page just keeps giving me an error message saying "unable to verify identity" when I try to set it up. I need to see if my weekly claims are actually hitting the card because my rent is due next week. My landlord isn't exactly patient! Has anyone else had trouble setting up online banking with their UC card? Any tricks to make it work? This is so frustrating!

the whole system is BROKEN. they make it complicated on purpose so people give up. i hate PA unemployment so much!!!!!

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Update: I FINALLY got it working! For anyone else with this problem, here's what fixed it for me: 1. Called Money Network at exactly 7:00am to avoid the wait 2. Asked them to completely reset my online access 3. Waited the full 24 hours they recommended 4. Used Microsoft Edge browser in private browsing mode 5. Made sure to use ALL CAPS for my name exactly as it appears on the card Now I can see that I actually did get both my payments but they were less than I expected because of the tax withholding I selected. Thanks everyone for your help!

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Excellent! Glad you got it resolved. The ALL CAPS name format is a strange requirement they don't mention anywhere in their instructions. I've seen this trip up many claimants. For future reference, you can also adjust your tax withholding preferences on your PA UC dashboard if you want to change how much is taken out.

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PA UC payment stuck in 'In Process' status - waiting for trans number

Hi everyone, I filed my weekly PA unemployment claim 5 days ago and it's still showing 'In Process' status with no transaction number appearing. Usually I get paid within 2-3 days after filing. I'm starting to worry because rent is due next week and I need this money. Anyone know how long this 'In Process' limbo typically lasts before a transaction number shows up? Is there something I need to do, or is this just a normal delay? I've never had it take this long before.

lol everybody acting like 5 days is some huge wait time. i waited 6 WEEKS last year when they flagged my account for "out of state ip address" just cuz i was using my sisters wifi. pa uc is completly broken, dont expect anything to be fast

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That's a bit extreme though. Most payments go through in 2-3 days if there are no issues. Just because you had a terrible experience doesn't mean everyone should expect that. Still, always good to be prepared for delays with PA UC - they're definitely not known for their efficiency.

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Quick update on timing expectations: According to the PA UC processing schedules for 2025, they're processing new gig/part-time income reports within 5-7 business days right now due to staffing issues. So if you reported that $65 income, you're still within the normal processing window. If nothing changes by next Tuesday, then I'd definitely reach out.

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Beth Ford

Author

Thank you! That's really helpful to know. I'll wait until Tuesday, and if there's still no change I'll try to contact them. Really appreciate everyone's advice and sharing your experiences.

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