Pennsylvania Unemployment

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PA UC claim stuck with 5 open issues for 13 weeks - fired after resignation?

I'm at my wit's end with PA unemployment! My situation is complicated and I can't get any answers. I originally put in my 2-week notice back in August, but my employer let me go immediately instead of letting me work those 2 weeks. I filed for UC for those 2 weeks I should've been working. Then I found another job, but was recently fired for apparently breaking a workplace rule I wasn't even aware existed (and the supervisor who got me to break it still has their job, by the way). So I filed again under my existing claim. Now I'm showing 5 open issues on my dashboard - it had gone down to 4 at one point but jumped back up. It's been 13 WEEKS since my initial claim and absolutely nothing has happened. No payments, no interviews, no determination letters, nothing! I've called probably 200+ times and can never get through. Has anyone dealt with multiple job separations affecting their claim like this? What should I do at this point?

After reading through this thread, I'd suggest you: 1. Try calling at 7:59am as suggested (this does work better) 2. Consider the Claimyr service if you continue having trouble getting through 3. Gather your evidence about the rule violation situation (especially those text messages) 4. Prepare a clear timeline of both job separations 5. Be ready to explain why you shouldn't be disqualified for either separation Remember that once you do get through to someone, they can often resolve multiple issues in one call. Ask them to review ALL open issues on your claim. Good luck!

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Thank you! I'm going to try the early morning calls for a few days, and if that doesn't work, I'll try Claimyr. I'll update here if I make any progress. Really appreciate everyone's help.

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UPDATE: I finally got through! Used the Claimyr service after three more days of failed calling attempts. The examiner was able to see all my issues and said my first separation (the early termination during notice period) was actually approved weeks ago but the system hadn't processed it correctly. For the second job, they're sending me a questionnaire about the rule violation situation. They also scheduled a phone interview for next week. The representative said once that's done, I should start receiving payments for the eligible weeks. Such a relief to at least know what's happening now!

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That's awesome!!! So glad you got some answers! Fingers crossed the interview goes well and you get your money soon!!

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PA UC denied my continuance request despite doctor's note - missed appeal hearing today

Just had a really stressful situation with my PA unemployment appeal. I came down with the flu and couldn't attend my scheduled hearing today. I sent in a doctor's note and officially requested a continuance yesterday, but they denied it literally 10 minutes before the hearing was supposed to start! I wasn't even able to call in because I was at a follow-up doctor's appointment when I got the denial email. Does this mean I automatically lose my case? Will they just rule against me because I wasn't there? I'm freaking out because I really need these benefits - I got laid off after 3 years at the same company and they're claiming I was terminated for cause, which is completely untrue. Has anyone ever missed their appeal hearing and still managed to win? Or do I need to appeal their decision once they rule against me? This whole process is making my health worse with all the stress.

Update on your situation? Did you file the Petition to Reopen?

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Yes! I filed it yesterday with all my medical documentation attached. Also called and spoke with an agent who confirmed they received it. Now just waiting anxiously. Thanks everyone for the advice - will update when I hear something!

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hey btw my cousins friend got denied for UC but then won on appeal. he said the whole system is designed to deny people hoping they wont fight it. dont give up!!

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PA UC first week claim confusion - was still employed + direct deposit showing as debit card

Just got laid off on Sept 13th and I'm super confused about two issues with my PA unemployment claim: 1) When I filed my claim, the system is showing my first available week to claim is 9/8-9/13, but I was still working at my job until Friday the 13th! I'm not sure how to answer the availability questions since I was employed most of that week. If I say I wasn't available for work (since I was working), will that mess up my benefits? I don't want to accidentally commit fraud or get my claim flagged. 2) I selected direct deposit when setting up my claim, but when I logged in from my computer instead of my phone, it's showing "debit card" as my payment method. Has anyone experienced this? Is there a way to fix it or will it automatically update after my first certification? I really need the money to go to my bank account ASAP when approved. This is my first time on unemployment in PA and I'm worried about messing something up! Thanks for any help.

my friend just got layed off 2 she said wen u do that 1st week just tell them how much u made at ur job those days and answer yes to everything about being able to work. they just wanna make sure ur not tryin to double dip. the system is confusing tho i feel u

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UPDATE: I found the direct deposit section! It was under Payment Information > Update Payment Method > Direct Deposit. You have to click through several screens to find it. My bank info was there but it wasn't "verified" yet. I had to re-enter it and complete an additional verification step. As for my first week, I'm going to report my earnings and answer yes to being able and available to work since that's what everyone is recommending. Thanks for all the help everyone!

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Glad you got it figured out! Just remember for future reference that PA unemployment runs Sunday-Saturday, so anytime you're claiming a week where you worked part of it, you'll need to report those earnings. It can be confusing at first but you'll get the hang of it.

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PA UC payment processed yesterday - will I receive funds tomorrow after hardship approval?

Lost my warehouse position due to 'seasonal adjustments' on Feb 12, 2025 (not my fault!) and my claim has been stuck in review for almost 6 weeks while I've been filing weekly. Bills piling up like crazy - rent is due and my landlord is NOT understanding. Finally broke down and called PA UC on Tuesday practically sobbing to the rep. He asked if I wanted to file a hardship claim and talk to a supervisor about my situation. The supervisor called me back in about 3 hours and somehow magically got my claim approved and pushed through that day! System now shows payment was processed yesterday (March 21) but I'm wondering if anyone knows when the money will actually hit my account? Will it be tomorrow? I've never had unemployment before and don't know how long the transfer takes after it shows as 'processed'. Really need this $ to hit ASAP!

Congrats on getting through! Quick question - did they mention anything about your back weeks? Like, did you have to do anything special to claim those? I'm in week 3 of waiting and getting worried.

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The supervisor said all my weekly claims that I'd been filing would be processed together in one lump sum since they were all filed on time. So make sure you keep filing every week even while you're waiting for approval! I filed 5 weeks worth while waiting, and the system shows they're all being paid together now.

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Just for future reference, for anyone reading this thread - when your claim is stuck in review, here's what you should do: 1. Keep filing your weekly claims on time, every week 2. Document ALL work search activities (PA requires at least 3 per week now) 3. Call the UC service center as early as possible (right at 8am) 4. If you're facing financial hardship (eviction, utility shutoff, etc.), specifically ask for a hardship review 5. If the first rep can't help, politely ask to speak with a supervisor 6. Check your dashboard daily for updates 7. Make sure your contact info is current in the system The system is frustrating but persistence pays off eventually.

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This is really helpful! I wish I'd known to specifically ask for a hardship review earlier - might have saved me a few weeks of stress.

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PA UC appeal from 2021 discovered years later - tax refund being taken without notice

I'm in complete shock right now. Just found out the PA unemployment office is planning to take my 2025 tax refund for an overpayment from 2021 that I NEVER knew about! Apparently my former employer (restaurant that closed during covid) appealed my UC benefits that I received for about 6 weeks back in 2021, and supposedly won. But here's the crazy part - I was NEVER notified about any appeal or determination until I got this random email about them taking my tax refund! When I called UC (took 3 days to get through), the rep told me I can't appeal because it's been more than 21 days from the determination date... from 4 YEARS AGO! I sent an email explaining I never received any notice, and they actually scheduled a hearing but then canceled it THE SAME DAY. Just got a letter saying I'm past the 21-day appeal window. They're trying to collect $4,250 from me for a decision I never even knew existed! How is this legal? Can they really deny my right to appeal when they never properly notified me in the first place? Anyone dealt with something like this before?

dont they have to prove you got the notice? like dont they send important stuff certified mail or something

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Unfortunately, PA UC typically sends most notices by regular first-class mail, not certified mail. They're only required to send it to your last known address on file. This is exactly why keeping your address updated with them is so important, and why so many people run into this problem. They don't have to prove you personally received it - only that they sent it to your address of record. It's definitely a flaw in the system.

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Update: I talked to Legal Aid today and they're going to help me file the "nunc pro tunc" appeal! The attorney said I have a strong case since I never received ANY communication about the appeal until they tried to take my tax refund. Apparently PA UC is required to make a "reasonable attempt" to notify claimants, and sending one notice to a possibly outdated address doesn't qualify as reasonable when they're collecting debts years later. Will keep everyone posted on how this goes. Thanks so much for all the advice!

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That's excellent news! Legal Aid attorneys who specialize in unemployment cases know exactly how to handle these situations. Make sure they address both the procedural issue (lack of notice) and the substantive issue (whether you were actually eligible for the benefits in the first place). Your case is exactly why the "nunc pro tunc" process exists. Good luck, and please do update us on how it goes - your experience could help others in similar situations.

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