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my cousin works for UC and says they're still super understaffed since covid. they lost like half their experienced examiners who retired or quit and the new people take way longer to process claims. not saying its right but thats why everything takes forever now
Just as an update for anyone reading this thread later - I contacted Representative Salisbury's office based on this post. They took my information and contacted UC on my behalf. Within a week, my claim that had been pending for 5 months was processed and I received all my backpay. Definitely reach out to your local representatives if you're stuck in the UC system! They can often help move things along much faster than you can on your own.
dont they have to prove you got the notice? like dont they send important stuff certified mail or something
Unfortunately, PA UC typically sends most notices by regular first-class mail, not certified mail. They're only required to send it to your last known address on file. This is exactly why keeping your address updated with them is so important, and why so many people run into this problem. They don't have to prove you personally received it - only that they sent it to your address of record. It's definitely a flaw in the system.
Update: I talked to Legal Aid today and they're going to help me file the "nunc pro tunc" appeal! The attorney said I have a strong case since I never received ANY communication about the appeal until they tried to take my tax refund. Apparently PA UC is required to make a "reasonable attempt" to notify claimants, and sending one notice to a possibly outdated address doesn't qualify as reasonable when they're collecting debts years later. Will keep everyone posted on how this goes. Thanks so much for all the advice!
That's excellent news! Legal Aid attorneys who specialize in unemployment cases know exactly how to handle these situations. Make sure they address both the procedural issue (lack of notice) and the substantive issue (whether you were actually eligible for the benefits in the first place). Your case is exactly why the "nunc pro tunc" process exists. Good luck, and please do update us on how it goes - your experience could help others in similar situations.
i gave up calling and went to the careerlink office in person. took 3 hours waiting but they have a direct line to UC. got it fixed that way. just bring ur ID and social security card
UPDATE: Finally got through to someone at UC this morning! For anyone else having this problem - you need to specifically ask them to check your "AROP Status Flag" which got stuck due to the system update. The rep fixed it in minutes and I was able to reopen my claim right away. One week of benefits lost but at least it's working now. Thanks everyone for the help!
my friend had her former job appeal after 6 MONTHS of getting benefits and she had already spent all the money on rent and stuff!!! but she won her appeal because she had text messages from her supervisor that contradicted what the company was saying at the hearing. do you have any texts or emails that might help your case??? also write down EXACTLY what your manager said when you reported the drinking issue the first time
Quick update on my situation - I won my employer appeal by focusing on patient safety protocols. The key was proving I followed the established reporting procedure first, and only took additional steps when there was no response to my initial report. The referee specifically noted in her decision that actions taken to protect patient safety, when following reporting chains, don't constitute willful misconduct. I hope this helps with your case!
Axel Far
Update on your situation? Did you file the Petition to Reopen?
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Kristian Bishop
•Yes! I filed it yesterday with all my medical documentation attached. Also called and spoke with an agent who confirmed they received it. Now just waiting anxiously. Thanks everyone for the advice - will update when I hear something!
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Luis Johnson
hey btw my cousins friend got denied for UC but then won on appeal. he said the whole system is designed to deny people hoping they wont fight it. dont give up!!
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