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- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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my friend just got layed off 2 she said wen u do that 1st week just tell them how much u made at ur job those days and answer yes to everything about being able to work. they just wanna make sure ur not tryin to double dip. the system is confusing tho i feel u
UPDATE: I found the direct deposit section! It was under Payment Information > Update Payment Method > Direct Deposit. You have to click through several screens to find it. My bank info was there but it wasn't "verified" yet. I had to re-enter it and complete an additional verification step. As for my first week, I'm going to report my earnings and answer yes to being able and available to work since that's what everyone is recommending. Thanks for all the help everyone!
Glad you got it figured out! Just remember for future reference that PA unemployment runs Sunday-Saturday, so anytime you're claiming a week where you worked part of it, you'll need to report those earnings. It can be confusing at first but you'll get the hang of it.
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Update on your situation? Did you file the Petition to Reopen?
Yes! I filed it yesterday with all my medical documentation attached. Also called and spoke with an agent who confirmed they received it. Now just waiting anxiously. Thanks everyone for the advice - will update when I hear something!
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dont they have to prove you got the notice? like dont they send important stuff certified mail or something
Unfortunately, PA UC typically sends most notices by regular first-class mail, not certified mail. They're only required to send it to your last known address on file. This is exactly why keeping your address updated with them is so important, and why so many people run into this problem. They don't have to prove you personally received it - only that they sent it to your address of record. It's definitely a flaw in the system.
Update: I talked to Legal Aid today and they're going to help me file the "nunc pro tunc" appeal! The attorney said I have a strong case since I never received ANY communication about the appeal until they tried to take my tax refund. Apparently PA UC is required to make a "reasonable attempt" to notify claimants, and sending one notice to a possibly outdated address doesn't qualify as reasonable when they're collecting debts years later. Will keep everyone posted on how this goes. Thanks so much for all the advice!
That's excellent news! Legal Aid attorneys who specialize in unemployment cases know exactly how to handle these situations. Make sure they address both the procedural issue (lack of notice) and the substantive issue (whether you were actually eligible for the benefits in the first place). Your case is exactly why the "nunc pro tunc" process exists. Good luck, and please do update us on how it goes - your experience could help others in similar situations.
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my cousin works for UC and says they're still super understaffed since covid. they lost like half their experienced examiners who retired or quit and the new people take way longer to process claims. not saying its right but thats why everything takes forever now
That makes sense but doesn't make it any easier for those of us who can't pay rent while waiting! Do you know if they're planning to hire more people? Or is this just how it's going to be forever now?
Just as an update for anyone reading this thread later - I contacted Representative Salisbury's office based on this post. They took my information and contacted UC on my behalf. Within a week, my claim that had been pending for 5 months was processed and I received all my backpay. Definitely reach out to your local representatives if you're stuck in the UC system! They can often help move things along much faster than you can on your own.
That's awesome!! So glad it worked for you too! Spread the word to everyone you know who's dealing with UC issues. The system is broken but at least there's a workaround that actually gets results.
Jordan Walker
After reading through this thread, I'd suggest you: 1. Try calling at 7:59am as suggested (this does work better) 2. Consider the Claimyr service if you continue having trouble getting through 3. Gather your evidence about the rule violation situation (especially those text messages) 4. Prepare a clear timeline of both job separations 5. Be ready to explain why you shouldn't be disqualified for either separation Remember that once you do get through to someone, they can often resolve multiple issues in one call. Ask them to review ALL open issues on your claim. Good luck!
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Sebastian Scott
•Thank you! I'm going to try the early morning calls for a few days, and if that doesn't work, I'll try Claimyr. I'll update here if I make any progress. Really appreciate everyone's help.
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Sebastian Scott
UPDATE: I finally got through! Used the Claimyr service after three more days of failed calling attempts. The examiner was able to see all my issues and said my first separation (the early termination during notice period) was actually approved weeks ago but the system hadn't processed it correctly. For the second job, they're sending me a questionnaire about the rule violation situation. They also scheduled a phone interview for next week. The representative said once that's done, I should start receiving payments for the eligible weeks. Such a relief to at least know what's happening now!
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Emily Sanjay
•That's awesome!!! So glad you got some answers! Fingers crossed the interview goes well and you get your money soon!!
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