Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Congrats on getting through! Quick question - did they mention anything about your back weeks? Like, did you have to do anything special to claim those? I'm in week 3 of waiting and getting worried.

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The supervisor said all my weekly claims that I'd been filing would be processed together in one lump sum since they were all filed on time. So make sure you keep filing every week even while you're waiting for approval! I filed 5 weeks worth while waiting, and the system shows they're all being paid together now.

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Just for future reference, for anyone reading this thread - when your claim is stuck in review, here's what you should do: 1. Keep filing your weekly claims on time, every week 2. Document ALL work search activities (PA requires at least 3 per week now) 3. Call the UC service center as early as possible (right at 8am) 4. If you're facing financial hardship (eviction, utility shutoff, etc.), specifically ask for a hardship review 5. If the first rep can't help, politely ask to speak with a supervisor 6. Check your dashboard daily for updates 7. Make sure your contact info is current in the system The system is frustrating but persistence pays off eventually.

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This is really helpful! I wish I'd known to specifically ask for a hardship review earlier - might have saved me a few weeks of stress.

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THE TRACKER IS A JOKE!!!! Been on unemployment 3 times in PA and EVERY SINGLE TIME they use this excuse. It's just what they say when they don't want to deal with your claim. I was told I was "in the tracker" for 6 WEEKS last time!!! The system is BROKEN and they know it!!

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same here man... was told tracker this tracker that and then my claim just expired before anyone ever looked at it. had to start all over again. PA UC is the absolute worst

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While I understand your frustration, the tracker system itself isn't the problem - it's the understaffing and overwhelming case volumes that cause these delays. The task management system is actually designed to ensure claims don't slip through the cracks, but when there aren't enough examiners to handle the volume, backlogs develop. If your claim has been in the queue for more than 3 weeks, I recommend contacting your state representative as they can often help expedite matters.

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Final update: My claim finally processed today! Took exactly 12 business days after being put in "the tracker." I did end up using Claimyr to reach someone yesterday, and they told me my claim had been assigned to an examiner but was waiting on final approval. Guess that nudge helped because this morning everything switched to paid status and my payment is scheduled for tomorrow. So relieved! Thanks everyone for your help and advice.

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Great news! Glad it finally got resolved for you. This is pretty much how it went for me too - just needed that final push to get someone to look at it. Congrats on getting through the PA UC maze!

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lucky u only had to wait 12 days lol

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Update us when you get this resolved! I'm dealing with a similar issue (though not with a money order) and it helps to hear how others navigate this maze of a system.

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Will do! I'm going to try both the state rep route and the forms that the former examiner suggested. Something has to work eventually!

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Amara Eze

Thanks everyone for your responses! I'm feeling more optimistic now, though still a bit nervous. Just to update - I checked my dashboard this morning and it still shows the appeal as "pending" with no payments released yet. I'll definitely keep filing my weekly claims. Does anyone know how long it typically takes for the referee's decision to show up in the system after the hearing?

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In my experience, you'll get the decision letter in the mail before anything changes in the system. It took about 5-7 days for me to get the letter, and then my online dashboard updated about 2 days after that. Once it updates, the payments usually process within 48 hours if you've been filing consistently.

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Amara Eze

That's really helpful to know, thank you! I'll keep an eye on my mailbox.

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NeonNomad

my hearing was last month and it took like 8 days to get the letter so dont worry if it takes a while!!

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The most direct way to update your banking information is through the Treasury Direct Deposit Enrollment form (PWOA-2). Here's the exact process: 1. Download the form from www.patreasury.gov/ucpayments 2. Complete all fields (use ink, not pencil) 3. You must include a voided check or bank letter verifying your account details 4. Mail to: PA Treasury, 651 Boas Street, Room 400, Harrisburg, PA 17121 Alternatively, you can use the Treasury Direct portal at https://direct.patreasury.gov but you'll need to create an account first. Processing time is typically 7-10 business days from receipt of your documents.

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This is super helpful but just a small correction - the website is actually www.patreasury.gov/uc-payments (with a hyphen). I just checked it today.

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Thank you so much for this detailed info! I'll download the form right now. Do you know if there's any way to expedite the process since I'm already missing payments?

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OP did u ever get this figured out? im curious cuz im about to change banks myself

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Yes! I ended up using the Claimyr service to get through to a real person at PA UC. The agent was able to verify my identity and update my banking info while I was on the phone. My payment should hit my new account next week. The Treasury form is also an option but takes longer.

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