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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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When my benefit year ended I missed a notification because of this exact problem!!! Had to reapply and lost 3 weeks of payments because I didn't know I needed to start a new claim. Their whole system is rigged against us.
For anyone reading this thread who has a benefit year ending soon: You MUST file a new application when your benefit year ends, even if you still have a balance. It's not automatic. This is one of the most common mistakes people make with PA UC. Put a reminder in your calendar 1-2 weeks before your benefit year end date.
This is actually a potential due process issue. Benefits notices need to be reasonably accessible to claimants. If you lost benefits specifically because you couldn't read emails properly on mobile devices (which many low-income people rely on exclusively for internet access), you might have grounds for appeal. In the meantime, here are some workarounds: 1. Request paper notifications through your dashboard settings 2. Call the UC service center to confirm any important deadlines 3. Access your account through a desktop browser at a public library 4. Have all communications sent to an alternate email address that you check on a computer Document every instance where information was unreadable on your device. Take screenshots as evidence in case you need to appeal later.
Thank you for the detailed advice! I didn't realize this could be grounds for appeal. I'll definitely start documenting everything. And I'll try switching to paper notifications until they fix their system.
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I'm actually going through the EXACT same situation right now!!! I've been on partial for 3 months and just got offered full time starting next Monday! I'm so confused about all this too because the handbook doesn't clearly say what to do. I'm going to do what others here suggested and file one last time showing my 40 hours. Did anyone's account status change in the system after they did this? Does it say "claim closed" or something?
Your claim doesn't get "closed" per se - it remains active until the end of your benefit year, but you simply stop receiving payments once you report full-time work. Your benefit year still exists in the system, which is actually helpful if you were to lose your job again within the same benefit year. The system will show that particular week as "excessive earnings - $0 payment." This creates the proper paper trail showing you returned to full employment rather than just disappearing from the system.
Just to give you some additional information: When you report your full-time earnings on that final certification, if your gross wages exceed 130% of your weekly benefit amount, you'll receive $0 for that week. The system will show this as "excessive earnings" which is perfectly normal and expected. After that, you simply stop filing. Your claim will remain technically open until your benefit year ends, but you'll no longer receive payments or need to certify. This approach provides a clean record showing your transition from partial benefits to full employment, which protects you from potential issues later.
This is such helpful information, thank you! I'm definitely going to file that last certification showing my full-time hours. It makes sense that they want a clear record of the transition. I appreciate everyone's help with this!
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This whole Money Network transition has been a DISASTER!! I've talked to at least 5 people who haven't received their cards yet. PA UC keeps blaming Money Network, Money Network blames the postal service, and meanwhile WE CAN'T ACCESS OUR MONEY!! It's ridiculous that they didn't wait until everyone had their new cards before stopping deposits to the ReliaCard. I'm pretty sure this violates some kind of law about timely access to benefits. Has anyone considered contacting their state rep about this mess?
I actually contacted my state representative's office last week about this very issue. Their constituent services person told me they've been getting TONS of calls about the card transition problems. They took my information and said they'd inquire with UC on my behalf. Got a call back two days later and magically my card arrived the next day. Might be worth a try if you're still waiting.
UPDATE: Finally got my card today! For anyone else still waiting, it came in a very plain white envelope with an Indianapolis, IN return address. Easy to miss as it looks like junk mail. Now I just need to figure out how to set up the online account...
Glad you got it! To set up your online account, go to moneynetwork.com and click "Register." You'll need the card number and the CVV code from the back. Make sure you're on a secure connection when you do this. Once registered, you can download their app which makes it easier to track your payments and transfer money to your bank account if needed.
Finley Garrett
Quick update on PA UC rules that might help others: When you work less than 6 months between unemployment spells, you're typically still in your original benefit year. The system often shows "disqualification" initially because it's trying to determine if: 1) You earned enough to establish a new claim (usually not if less than 6 months work) 2) Your separation reason from the brief job is qualifying (layoff should be fine) An actual UC representative needs to review this manually and likely process what's called an "Additional Application" rather than a standard reopening. This is extremely common but creates confusion because the online system doesn't handle these situations well.
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Callum Savage
UPDATE: We finally got through to someone at UC! You guys were right - the issue was that my husband needed an "Additional Application" instead of just reopening his claim. The UC rep explained that since he worked less than 13 weeks, he's still in his original benefit year but needed special processing because of the short job in between. The "Employer NA" was showing because his new employer hadn't submitted his wage information yet. The rep manually entered his employment info and removed the disqualification flag. His claim is now active again! Thank you all for the help and advice. For anyone else who sees this - definitely keep filing weekly claims even if your account shows issues!
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Ally Tailer
•That's great news! How did you finally get through to them? I'm keeping this info for future reference because it seems like half the people on this forum run into similar issues!
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Callum Savage
•We ended up using that Claimyr service someone mentioned. Got through in about 30 minutes versus the days we spent trying on our own. Once we actually talked to someone, they fixed everything pretty quickly.
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