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wait are these hearings in person or on phone now? i got something saying mine might be on zoom but im not sure cuz the letter was confusing
Since COVID, most PA UC appeal hearings are conducted by phone or video conference (usually Teams or Zoom). Your hearing notice should specify which method will be used for your particular case. If you're not tech-savvy, you can request a phone hearing instead of video, but you need to do that well in advance by contacting the UC Appeals office.
Update: I just reviewed my determination letter more carefully, and it specifically says I was denied because I "demonstrated careless disregard for employer standards through repeated failures despite warnings." But here's the thing - I only received ONE written warning about productivity, and that was right after they changed the system! Does this help my case? It seems like they're claiming there were multiple warnings when there wasn't.
This is EXACTLY the kind of discrepancy you want to highlight in your appeal! If the determination states "repeated warnings" but you only received one, that's a factual error you can directly challenge. Bring documentation showing the single warning and its timing relative to the system change. This type of concrete contradiction in the employer's claims can be very effective in appeals. Make sure to state this clearly and calmly during the hearing.
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u have to go to the career link office in person. thats the only thing that worked for me when this happened. they can see stuff in the system regular phone people cant
Just to follow up - were you able to get this resolved? For anyone else reading this thread later, there's now an official procedure for this issue. You need to: 1. Submit form UC-1699A "Data Correction Request" (available online) 2. Specifically mention "recurring data integration error" in the comments 3. Include screenshots or detailed descriptions of the incorrect entries 4. Request a "claim profile review" PA UC has acknowledged this is happening to some claimants due to a data migration issue when they updated their systems. The correction can take 2-3 weeks to fully process, but they should be able to release any held payments once they verify the issue.
Thank you so much for following up! I did finally get it resolved after taking everyone's advice here. What worked was a combination of things: 1) I got through to a supervisor who submitted an IT ticket, 2) My former employer's HR also called to confirm the information was incorrect, and 3) I submitted that form you mentioned. My backpayments were finally released yesterday after 5 weeks of fighting with the system. For anyone else with this problem - be persistent and use all the advice in this thread! And thanks everyone for your help!
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Based on everything you've shared, I think you have a decent chance at winning your appeal if you prepare properly. The fact that you always notified your employer, attempted to find accommodations, and have documentation from the school will help. Make sure to emphasize that caring for children with special needs isn't a choice or preference but a necessity. Be respectful during the hearing and stick to facts rather than emotional arguments. And don't get defensive if they ask tough questions - just calmly explain your circumstances and the impossible position you were in.
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Wait I'm confused about something in this process - do they schedule these hearings automatically or did you have to request an appeal first? I got disqualified last week and I'm still trying to figure out what to do.
You need to file an appeal first. When you're disqualified, you should receive a determination letter that explains your appeal rights. You typically have 15 days from the date on that letter to file an appeal. You can file online through your PA UC dashboard or by mail. Only after you submit the appeal will they schedule a hearing.
Thanks! Just found the determination letter and filed the appeal online. Now I just wait for them to contact me I guess.
UPDATE: I called the appeals office this morning and got through after about 45 minutes on hold. They confirmed they sent the hearing instructions to an old email address I haven't used in years (no idea how they even had that one). They updated my contact info and are sending new instructions to my current email. The woman I spoke with said my hearing will be rescheduled for next week, so not as bad as I feared. Thanks everyone for the help and advice!
That's great news! Make sure to check your email (including spam folder) throughout the day. And when you get the instructions, read them carefully and click any confirmation links. Good luck with your hearing!
thats so fast! my cousin had to wait way longer! good luck!!
Chloe Martin
after you try the state rep thing if that don't work try Claimyr that someone mentioned. my buddy used it last month and got through in like 20 minutes after trying to call for weeks. cost some money but he said it was worth it when ur desperate
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Isabella Ferreira
Update: Called my state rep this morning and spoke with someone who handles UC issues. They took all my info and said they'll contact UC on my behalf. They said to give them about a week to get a response. Fingers crossed something happens! If not, I'll try that Claimyr service as a backup plan. Thanks everyone for the advice - will let you know what happens.
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