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one more thing - when they DO reschedule ur hearing, I recommend logging in to the WebEx link even if you requested a phone hearing (they'll send it in the new notice). That way if they try to claim there's another "technical difficulty" you can point out that you're THERE on the WebEx session AND available by phone. Cover all bases!!!
Just to update with current PA UC procedure: After you contact the appeals office, they'll issue a new hearing notice. When you receive it, I recommend accepting both phone AND virtual WebEx options if offered. The virtual option provides more documentation that you were present and waiting. Also, be aware that under PA UC regulations, the referee should attempt to call you at least twice during your scheduled window. Make sure to note in your follow-up that you received no calls whatsoever during the entire scheduled period.
Good news - the fact that you never received any disciplinary actions before will work strongly in your favor. In PA, UC generally requires a pattern of misconduct or a very serious single incident to justify denial of benefits. Getting a shift covered with manager approval doesn't meet that standard. I recommend preparing a timeline document with: 1. Date you requested the shift coverage 2. Name of manager who approved it 3. Date of termination 4. Any relevant company policies 5. Names of witnesses Once you get through to a examiner, this will help them process your case faster.
Just wanted to add - while waiting for your claim to resolve, make sure you're still filing your weekly certifications every week. Even with the separation issue pending, you need to keep certifying to receive backpay once approved.
I found out after WEEKS of waiting that my claim was sitting there because I had checked "yes" that I was in school even though it was just a one-day professional certification class!!! The system flagged my entire claim for THAT! So frustrating! Make sure you didn't check anything unusual on your application that might have triggered a review.
That could definitely be part of the issue. When you indicate you're in training or school, PA UC often puts a hold on your claim to verify that the training doesn't affect your availability for work. This is a standard review process, but unfortunately it does add time. Your best course of action is to: 1. Continue filing your weekly claims without fail 2. Contact a claims examiner directly to explain your training situation 3. Be prepared to provide details about your course (hours, schedule, purpose) 4. Ask specifically what documentation they need to resolve the open issue Once you explain that it was short-term training to improve employability (not a full degree program), they should be able to process your claim.
Update: I FINALLY got through to someone at UC today! You were right - the open issue was related to my training program AND a question about my separation from my employer. The rep said they've cleared both issues now and I should see payments starting next week, including all my back weeks! Such a relief. Thanks everyone for your help and suggestions!
Did you have to do a hearing for your appeal??? I had to do a PHONE HEARING and was so nervous I could barely speak!!!
Quick update for anyone reading this thread in the future: After an overturn decision, most direct deposits are hitting accounts within 2-3 business days in 2025. The PA UC system has improved somewhat compared to previous years. Just make sure your direct deposit information is correct in the portal, as this is the most common reason for delays after a successful appeal.
Dylan Cooper
I was a seasonal worker for years and would file during our annual 2-week shutdown. Here's what I learned: - If u already have a PIN from before, use that same login - Answer YES when it asks if you're still employed but temporarily without work - Be prepared to upload or fax proof from employer about the closure - They might want a return-to-work date - You DO have to do the work searches unless you get an exemption Honestly for just 1 week it might not be worth the hassle but if you're tight on money it's your right to claim it!
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Liam Sullivan
•u can also get work search waived if ur employer gives u a letter saying u def have a job to go back to after the 1 week. thats what I did
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Mei Chen
After reading through this thread, I think speaking with a UC representative is your best bet. They can verify if your previous claim is still accessible, whether you'd need to serve a waiting week, and if you qualify for a work search exemption given your situation. For just one week, it might be cutting it close timing-wise, but it doesn't hurt to check.
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Jamal Harris
•I agree. I'm going to try to reach a rep tomorrow and see what they say. Really appreciate everyone's advice here - this was super helpful! I'll update once I figure out what I'm doing.
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