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Since your employer isn't responding, here's another approach: Draft a letter yourself stating your regular seasonal layoff pattern and when you returned to work in January 2023. Take it to a notary, sign it as an affidavit, and submit that with your appeal. Also include your W-2s from 2022 and 2023 showing the employment pattern. The appeal board often accepts alternative documentation when the preferred documentation isn't available through no fault of the claimant. Also important: PA UC has a financial hardship waiver for overpayments. If you can demonstrate that repaying would cause significant financial hardship, you can apply for this even if you lose the appeal.
One more critical point: Make sure you check your PA Treasury ReliaCard or direct deposit account to confirm if you actually received benefits for that specific week. Sometimes these audit issues come up but when you check your payment history, you'll find you weren't actually paid for the week in question (perhaps because you reported returning to work). If that's the case, there can't be an overpayment. Log into your UC account and review your payment history for that specific week ending 12/31/22.
Used Claimyr last week to get through to UC after trying for days on my own. Got connected in about 20 minutes. The agent found that my payment method kept switching because there was an employer protest on my account that wasn't visible to me in the portal. She fixed it and released my last 3 payments that had been stuck. Worth trying if you're desperate!
is this claimyr thing legit? seems sketchy tbh letting some website call unemployment for u
@casual_commenter It's actually legit - they don't access your UC account or anything. They just keep calling the PA UC number until they get through to a human, then call you and connect you. It's basically paying someone else to do the endless redialing we all hate.
Update: I finally got through to someone at UC! They found the problem - my employer reported different wages than I did which triggered a review. That's why some payments went to card instead of bank (system default during reviews) and why some were held completely. They're releasing my back payments this week! Such a relief.
My cousin got approved last month and didn't get paid cause they had her old bank account still in the system even though she updated it! Make super sure your banking info is correct in your profile section!!!
Quick update for you - most approved claims in 2025 are being processed within 48-72 hours if there are no issues with your banking information. If you don't see a transaction number by the end of business tomorrow, I would recommend contacting them to verify everything is moving forward correctly. Also, when you do receive your payment, check that the amount matches what you're expecting based on your weekly benefit amount plus the backpay for all those weeks. Sometimes the calculations can be off.
After you used Claimyr to reach someone, be sure to ask them specifically about a "financial hardship waiver" for the overpayment. If you can prove paying it back would cause financial hardship, they sometimes waive part or all of it. But they don't volunteer this information unless you specifically ask!
I just tried Claimyr and got through to someone at PA UC! The rep explained that they're reviewing all pandemic claims due to an audit. She looked at my file and said I'm missing proof that rideshare was my primary income (vs. a side job). I have 7 days to upload additional documentation before my hearing. This is actually helpful info that wasn't clear from the determination letter.
That's great news! Now you know exactly what to focus on for your appeal. Look for any 2020 tax documents that show your rideshare income was your primary source. Bank statements showing regular deposits from the rideshare companies could help too. The more documentation the better.
CosmicCaptain
For anyone still having issues, here's what I've learned from past payment delays: 1. PA UC typically processes claims in batches. If there's a delay with one batch, it affects everyone in that batch. 2. System maintenance often happens early in the month and can cause 1-3 day delays. 3. If your payment history shows "paid" but you haven't received funds after 3 business days, that's when you should definitely contact UC. 4. Always keep screenshots of your payment history page showing the payment was processed as evidence if there's a dispute. 5. Banking holidays can affect deposit timing (this week had none though). Glad to hear most people's payments are starting to come through now!
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Isabella Ferreira
Mine came through too! Weird though, my roommate who also gets UC got his on the normal schedule Monday. Wonder why some people were affected and others weren't?
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Natasha Volkova
•maybe different claim types get processed different? im on regular UC but my cousin is on Trade and she got hers normal time
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