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my cousin works for the treasury departmen and he said they just got behind on processing this week, everything shud be back to normal next week
while we're waiting for these late payments has anyone else noticed the job search requirements are getting stricter?? my case worker said I need 5 work search activities now instead of 3? anyone else???
If you do get through to someone, make sure to ask them to add detailed notes to your file about the discrepancy being a simple data entry error. Sometimes getting those notes in your file can help speed up the examiner's review when they get to your case. Also, request that they mark it as financially critical due to your impending bills. They sometimes prioritize cases where there's documented financial hardship.
UPDATE: I finally got through to someone at UC this morning! Used the Claimyr service that was suggested here and got connected to an agent in about 15 minutes. The agent said my review was triggered because my former employer reported slightly different hours than I did on that one week (their 37.5 vs my 37). She said she could see notes that the review was actually completed yesterday but hadn't been processed in the system yet. My payments should release within 2-3 business days including all back weeks! Such a relief after nearly 5 weeks of stress. Thanks everyone for the advice!
just got my money network card 2day. wasnt expecting it so soon. activation was easy just followed instructions and money was already on there
For anyone still struggling with this transition, here's a summary of what I've learned: 1. Paper checks are being sent out 2-3 days after your regular payment date 2. Money Network cards are arriving faster than originally announced (many people getting them 7-10 days after the transition) 3. Direct deposit is the most reliable option and can be set up immediately 4. When activating your new card, use the full ZIP+4 code or it may reject your information 5. The cards arrive in very plain envelopes with no obvious markings Despite the poor planning by PA UC, the actual resolution is happening fairly quickly. If you're still having issues after trying these steps, using Claimyr to reach a representative directly is probably your best bet rather than fighting busy signals.
Anybody else notice the website has sooo many other glitches lately?? Last week all my job search activities disappeared then reappeared the next day. PA UC system seems held together with duct tape sometimes!!
Just wanted to update this thread for anyone who finds it later. Holiday processing delays typically resolve themselves in the following pattern: Day 1 after holiday - payments process internally but transaction numbers missing. Day 2-3 - transaction numbers appear but deposit may pend. Day 3-4 - everything normalizes. If you're seeing a payment as 'processed' without transaction numbers following a bank holiday, it's almost always just a temporary display issue.
Anderson Prospero
one more thing - when they DO reschedule ur hearing, I recommend logging in to the WebEx link even if you requested a phone hearing (they'll send it in the new notice). That way if they try to claim there's another "technical difficulty" you can point out that you're THERE on the WebEx session AND available by phone. Cover all bases!!!
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Tyrone Hill
Just to update with current PA UC procedure: After you contact the appeals office, they'll issue a new hearing notice. When you receive it, I recommend accepting both phone AND virtual WebEx options if offered. The virtual option provides more documentation that you were present and waiting. Also, be aware that under PA UC regulations, the referee should attempt to call you at least twice during your scheduled window. Make sure to note in your follow-up that you received no calls whatsoever during the entire scheduled period.
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Ahooker-Equator
•This is super helpful, thank you! I just checked my mail and still nothing from them about the missed hearing. I'll definitely request both phone and WebEx for the rescheduled hearing. Really appreciate all the advice from everyone!
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