Pennsylvania Unemployment
CommunityGovernment Services
Pay nothing until a live PAUC agent is on the phone with you.
Can't reach Pennsylvania Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$0 upfront. We only hold your card.
No live agent, no charge.
$19.99 is charged only once a live PAUC agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
PA UC examiner wait time hitting 6+ weeks - still no review of my claim
I'm getting seriously worried about my PA unemployment claim. Filed exactly 6 weeks ago and every week I've been religiously submitting my weekly certifications, but my payments are still showing as 'pending.' Finally got through on the chat feature today (after trying for DAYS) and the rep told me my claim 'hasn't reached an examiner yet.' How is this possible after 6 weeks?! My bills are piling up and I'm down to my last $200. Anyone know how long the wait typically is for an examiner to review claims in 2025? Is there anything I can do to speed this up or am I just stuck waiting?
Join the conversation
PA UC payment shows on portal but Treasury Dept has no record - Money Network card confusion?
I'm totally confused and frustrated with my PA unemployment payment situation! My UC portal shows a payment date of today (3/17/2025) for $687 and status says 'processed,' but something weird is happening. I called the Treasury Department to check on it because it didn't hit my bank account, and they told me they have NO RECORD of any payment being sent to me! The rep at Treasury also said I won't be getting direct deposit because my bank (Chime) is on some kind of 'fraud list' they have. Nobody told me this before! So now I have no idea how I'm supposed to receive this money. I never got a ReliaCard or Money Network card in the mail. The UC portal still shows direct deposit as my payment method. I've been trying to call the UC service center for 2 days with no luck getting through. Has anyone else experienced this disconnect between what UC says and what Treasury says? I'm worried my payment is just floating in limbo somewhere. Really need this money for rent!
Join the conversation
UPDATE: I finally got through to UC this morning after calling 22 times! The agent confirmed my payment was switched to a Money Network card that was mailed yesterday. She said it takes 7-10 business days but there's no tracking available. She also confirmed my bank is on their restricted list because of 'fraud prevention measures' implemented in 2024. She added that once I get the card, I can call UC again to update my bank information to a different account, but they recommend traditional banks or credit unions, not online-only banks. Thanks everyone for your help! I'll update when the card arrives.
Glad you got through! Make sure to activate the card immediately when it arrives. Also check if there are any ATM fees - I think you get 1-2 free withdrawals per month but after that they charge you.
PA UC took $5k from my tax refund for $2k overpayment - where's my $3k difference?
So I just had a major shock when I got my tax return yesterday. I was expecting a nice refund with my child tax credit (around $5,600), but they only gave me $600! When I called the IRS, they told me that PA Unemployment took $5,000 for an overpayment. The thing is, I only owed UC about $2,000 from last year when I accidentally reported my hours wrong for a few weeks. I called the UC office today and got through after 2 hours on hold. The rep seemed confused and just said "the system shows your overpayment is satisfied" but couldn't tell me when or how I'd get the extra $3,000 back! Has anyone dealt with this before? I'm freaking out because I needed that money for car repairs and catching up on bills. Do I need to file some special paperwork to get my money back? The UC rep literally told me they "don't know" when asked about the refund process.
Join the conversation
Has anyone gotten ANYWHERE with this problem? I'm so frustrated I could scream. I've now called PA Treasury 4 times and they just transfer me around until someone hangs up on me. I filed a complaint with the PA attorney general last week. This is THEFT.
I understand your frustration, but filing with the AG might not be the fastest solution. As I mentioned above, your state representative is your best resource. Their constituent services deal with these exact issues every day and have established channels. The squeaky wheel gets the grease, but you need to squeak at the right person!
Quick update: I took everyone's advice and got somewhere! I requested the Statement of Overpayment from UC (took 3 calls to get it) and then contacted my state rep's office. They were SUPER helpful and said they see this issue all the time. They have me filling out a Treasury Offset Review form and said they'll expedite it through their channels. Will update again when I know more. Thanks everyone for the guidance - feeling much less panicked now!
Great approach! One tip - make copies of EVERYTHING before sending it in. I've seen cases where documents get "lost" in the process. Also, get the name of anyone you speak with at your rep's office and UC. It helps tremendously for follow-up if you have specific names to reference.
PA UC disqualification after layoff - reopened claim showing 'Employer NA' - urgent help needed!
My husband just got laid off yesterday (Feb 2nd) due to slow business after working only 8 weeks at his new job. He started December 9th and was told yesterday they couldn't keep him. He tried reopening his old UC claim this morning but got some weird message about 'disqualification under previous claim' with 'Employer NA' showing on his dashboard. He definitely qualified before and collected until he got this job in December. There's literally no other info or explanation in his portal! Has anyone dealt with this kind of error message when reopening a claim? I'm freaking out because we just caught up on bills from his last unemployment period and now this?!
Join the conversation
Quick update on PA UC rules that might help others: When you work less than 6 months between unemployment spells, you're typically still in your original benefit year. The system often shows "disqualification" initially because it's trying to determine if: 1) You earned enough to establish a new claim (usually not if less than 6 months work) 2) Your separation reason from the brief job is qualifying (layoff should be fine) An actual UC representative needs to review this manually and likely process what's called an "Additional Application" rather than a standard reopening. This is extremely common but creates confusion because the online system doesn't handle these situations well.
UPDATE: We finally got through to someone at UC! You guys were right - the issue was that my husband needed an "Additional Application" instead of just reopening his claim. The UC rep explained that since he worked less than 13 weeks, he's still in his original benefit year but needed special processing because of the short job in between. The "Employer NA" was showing because his new employer hadn't submitted his wage information yet. The rep manually entered his employment info and removed the disqualification flag. His claim is now active again! Thank you all for the help and advice. For anyone else who sees this - definitely keep filing weekly claims even if your account shows issues!
That's great news! How did you finally get through to them? I'm keeping this info for future reference because it seems like half the people on this forum run into similar issues!
We ended up using that Claimyr service someone mentioned. Got through in about 30 minutes versus the days we spent trying on our own. Once we actually talked to someone, they fixed everything pretty quickly.
PA UC direct deposit delay after switching to F&M bank - normal to receive on Wednesday?
I'm a bit concerned about my PA unemployment payment this week. I've been getting my UC benefits through direct deposit every Tuesday like clockwork for the past 6 weeks. Last week I switched my direct deposit info to my new F&M bank account (closed my old account due to some identity theft concerns). Filed my weekly claim on Sunday as usual, but no payment today (Tuesday). Does the system typically delay payments when you change bank accounts? Has anyone ever received their PA UC direct deposit on Wednesday instead? Not panicking yet, but bills are due soon and I'm getting a bit anxious. Anyone with F&M specifically have experience with this?
Join the conversation
Elijah Jackson
It's so stressful waiting!! I remember checking my dashboard like 20 times a day hoping for a change. Hang in there ❤️
0 coins
Olivia Garcia
AuthorThank you ❤️ I'm definitely checking constantly. The stress is making it hard to even focus on my job applications.
0 coins
Sophia Miller
I'd recommend trying multiple approaches simultaneously: 1. Contact your state rep 2. Visit CareerLink 3. Try to reach a phone agent directly 4. Document your financial hardship in writing The squeaky wheel often gets the grease in these situations. Just be persistent but polite. And make sure you continue filing your weekly claims even while waiting - this ensures you'll get all your backpay once approved.
0 coins
Olivia Garcia
AuthorThank you so much for all this advice. I'm going to start on all of these steps tomorrow morning. I'll update here if I make any progress in case it helps someone else in the future.
0 coins